EPODEX® USA Corp. Anmeldelser 309

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 5 av 5 stjerner

From start to finish customer service and product was wonderful. Instructions were easy to follow. The product went on the wall effortlessly my client loved the results will definitely order again.

Selskapet har svart

Vurdert til 3 av 5 stjerner

My order arrived with the bottle looking damaged and the label nearly illegible. I contacted customer service, and Marko was wonderful—he quickly sent out a replacement without any hassle.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a great experience with EPODEX during my home renovation. Marko was fantastic to work with—very knowledgeable, responsive, and helpful in making sure I got exactly what I needed. The microc... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Great product and great place. Didn't get my full order last time. (Missing dyes and separating tape) measuring cup came destroyed but that could've been the shipping company. Otherwise really clear e... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Byggevareforhandler
  2. Byggevarehus
  3. Engrossalg av byggemateriale
  4. Gjør-det-selv-butikk
  5. Oppussingsforretning
  6. Fargehandel

Om EPODEX® USA Corp.

Skrevet av virksomheten


About Us

EPODEX® is a company that offers high-quality products such as epoxy resins, paints, coatings, microcement, and other building materials for private and industrial applications.

The range is aimed at homeowners, DIY enthusiasts, and professionals who want to renovate, beautify, and modernize their apartments and houses.

With its wide variety of products, EPODEX® supports creative DIYers and professionals in their artworks and projects.

Our Shop
Product Range

The product range includes various epoxy resin systems known for excellent transparency, high strength, and easy processing.

In addition, EPODEX® offers a wide selection of other products such as microcement, paints and coatings, color pigments, and tools that allow you to customize projects to perfectly suit specific needs.

Our Products
Community

Thanks to our active community on various social media platforms and extensive tutorials, EPODEX® promotes the exchange of creative ideas and techniques. Every user is encouraged to realize their artistic visions and craftsmanship. The combination of high-quality materials and inspiring resources makes EPODEX® a valued partner for anyone looking to express their creativity.

Whether in the DIY sector or professional use – EPODEX® is the perfect partner for anyone looking to work with high-quality products. Discover with us the limitless possibilities of creative design!


Our service team is available daily via phone, WhatsApp, chat, and email to assist you competently.



Sobre nosotros

EPODEX® es una empresa que ofrece productos de alta calidad como resinas epóxicas, pinturas, recubrimientos, otros materiales de construcción para aplicaciones tanto privadas como industriales.

La gama está dirigida a propietarios, aficionados al bricolaje y profesionales que desean renovar, embellecer y modernizar sus apartamentos y casas.

Con su amplia variedad de productos, EPODEX® apoya a los creadores y profesionales en sus obras de arte y proyectos.

Nuestra tienda
Gama de productos

La gama incluye varios sistemas de resina epóxica, que se destacan por su excelente transparencia, alta resistencia y fácil procesamiento.

Además, EPODEX® ofrece una amplia selección de otros productos como pinturas y recubrimientos, pigmentos de color y herramientas que permiten personalizar proyectos y adaptarlos perfectamente a necesidades específicas.

Nuestros productos
Comunidad

Gracias a nuestra activa comunidad en diversas plataformas de redes sociales y extensos tutoriales, EPODEX® fomenta el intercambio de ideas y técnicas creativas. Cada usuario es alentado a realizar sus visiones artísticas y habilidades manuales. La combinación de materiales de alta calidad y recursos inspiradores convierte a EPODEX® en un socio valioso para todos aquellos que desean expresar su creatividad.

Ya sea en el ámbito del bricolaje o en el uso profesional, EPODEX® es el compañero perfecto para todos aquellos que desean trabajar con productos de alta calidad. ¡Descubra con nosotros las ilimitadas posibilidades de diseño creativo!


Nuestro equipo de servicio está disponible todos los días por teléfono, WhatsApp, chat y correo electrónico para asistirlo con profesionalismo.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

From start to finish customer service…

From start to finish customer service and product was wonderful. Instructions were easy to follow. The product went on the wall effortlessly my client loved the results will definitely order again.

31. mars 2026
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Hello Renee,

Thank you for your review!

EPODEX USA

Vurdert til 3 av 5 stjerner

My order arrived with the bottle…

My order arrived with the bottle looking damaged and the label nearly illegible. I contacted customer service, and Marko was wonderful—he quickly sent out a replacement without any hassle.

9. februar 2026
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Svar fra EPODEX® USA Corp.

Hello Wei,

Thank you for your review!

Damages, unfortunately, sometimes happen in transport. Please give us a call so we can help you out!

EPODEX USA

Vurdert til 5 av 5 stjerner

I had a great experience with EPODEX…

I had a great experience with EPODEX during my home renovation. Marko was fantastic to work with—very knowledgeable, responsive, and helpful in making sure I got exactly what I needed.

The microcement is an excellent product and was perfect for my project because it can be applied directly over existing tile floors, which saved a lot of time and demolition. The PU paint is also incredibly durable and worked great for my stairs, giving them a clean, strong finish.

Overall, EPODEX had the exact products I needed for my renovation, and the quality really shows. Highly recommend!

2. mars 2026
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Hello Claire,

Thank you for your review!
We're glad that we've been a part of your renovation process!

EPODEX USA

Vurdert til 1 av 5 stjerner

The Sealer will change the color COMPLETELY

We decided to go with EPODEX for our bathroom remodel and I was very disappointed. First the product took a very long time to ship, we paid next day shipping and didn’t get the product when promised, I believe it came in a week later (if you need time to package the order why have next day shipping as an option and proceed to charge for it when you’re going to ship whenever you want). The biggest issues was the color, I got Sand color which looked great when applying and sanding but once we sealed the walls the color became much darker which threw off the color scheme of the bathroom, it gave me a Cappuccino color and that is not what I wanted at all. You’d think that for the price they would have better samples of what the color is going to look like with the sealer. There was no mention of pigmentation change/intensity with the sealer, if I would’ve know the sealer gave a completely different color I would picked something else. I see the sealed walls in front of me and I’m comparing them with the colors they have on the website and it’s a totally different color…… Beware home remodelers

4. mars 2026
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Svar fra EPODEX® USA Corp.

Hello Stephanie,

We would like to look into this and assist you properly. Please reach out to us at service@epodex.com with your order number so we can review your order and help resolve the issue.

EPODEX USA

Vurdert til 1 av 5 stjerner

A costly and frustrating experience from start to finish

We did a lot of research on microcement and were excited to find Epodex. Since we were doing all of our floors and kitchen countertop we wanted to make sure we did everything right: preparation, application, etc. Marko was especially helpful and we appreciated having the option to call and ask someone questions. We probably had a dozen phone calls before we actually applied the product. And that’s where it all went wrong.

Since we had very small cracks between our subfloor panels we were told to apply silicone free filler and that fiberglass mesh would also make the microcement stronger. We asked if we needed to use any sort of glue with the mesh, but were told the primer would be sticky enough. It wasn’t. The mesh was curling up all over the place and since the microcement goes on so thin (1/16”), you could still see the mesh through the first coat and even some of the second coat.

We were also sent the wrong amount of product. We were told that what we did order would cover our square footage, but we were about 120 sq ft short. Running out right in front of your entry way is not ideal. To their credit, they did send us more product, but having to
wait a week in between applications was frustrating. We also
noticed the pigment bottles
they sent us were often way short so we had to have those reshipped as well.

When finally finished, we applied the PU topcoat for floors, which be warned, reeks. It took over a week for us to be able to be in the space. I’m not sure how you could use this product if you were living in the space. After the topcoat was applied, we were pretty happy with it, but then noticed cracks after the very first day. Mind you, we weren’t even walking on these floors and they already had cracks everywhere. We were so
upset! After all this work, we have floors that look very DIY, not the sleek look we were after.

Despite all this, we decided to still do our countertops, feeling like it was such a different application that maybe it would go better. And it did. We were very happy with the look of our counters - they almost look like natural stone. But, despite doing two wet on wet topcoats like recommended, we are now noticing that it has not properly sealed the surface so we can see darkened spots where moisture has seeped through into the microcement. So today, after moving into our newly remodeled home, we packed everything back
up to do a third topcoat. But, the product they sent us is bad. It’s all
chunky and gritty that no amount of mixing takes away. We now think we were sent old product. So who knows what our counters will look like in a few weeks, let alone a few years from now. I know this is lengthy, but I wanted to convey our experience thoroughly. Knowing what we know now, we would have gone a different direction.

17. februar 2026
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Hello,

We are sorry that you are left unsatisfied.

We are not looking to sell the product, but to assist clients with their needs along the way. Given that we have provided customer service before product is bought, you could have given us a call at the time of the application, when these issues came to be. We would have been happy to help.

1) Mesh needs to be embedded with another layer of primer on top. Placing one layer of primer and then putting the mesh on top is not sufficient. It needs to be properly sealed before microcement goes on.

2) We do replace products in case they are missing. Unfortunately Microcement is classified as hazardous material and can only be transported via ground - hence the waiting time. We promptly sent out additional product, free of charge of course.

3) Our TopCoat is solvent based and is labeled as such. It tends to have a stronger smell and that is why in our instructions we always advise clients to wait couple of days before using the area.

4) Microcement can crack due to the number of reasons, in case ratio is off, in case it was applied over non-rigid surface or in case product was applied thicker than advised. If you can provide us with some additional details we would be able to detect the exact reason why something like this happened.

5) We do strict quality control and we never send out of date or expired products. If you deem this to be the case, feel free to send us pictures of the product, we will happily look into it.

We would however want to make this right and try to help you out, so please reach out to service@epodex.com or give us a call at (727) 870 - 6311.

Kind regards,
Epodex US

Vurdert til 1 av 5 stjerner

Return policy

Return policy

Restocking fee 15% + all shipping fee

Please make sure before you order

9. februar 2026
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Svar fra EPODEX® USA Corp.

Hello,

We’re sorry to hear you’re unhappy. Our return policy, including the 15% restocking fee and shipping costs, is clearly communicated when you requested the return.

We want to make this right and address any concerns you have. Please reach out to service@epodex.com so we can assist you directly.

Thank you,

EPODEX USA

Vurdert til 5 av 5 stjerner

First time DIY success

I was a first-time DIY user of epoxy products and this may also be the last time. I needed to repair a shower floor, decided on using epoxy to repair the worn concrete, and worked with Epodex on getting the right products, a self-leveling compound and paint. The representative was responsive, patient, and helpful with my questions and concerns, making sure I was moving in the right direction. The end result was a successful repair that looks great. Thank you!

6. januar 2026
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Hello Grant,

Thank you for your review!

EPODEX USA

Vurdert til 5 av 5 stjerner

Outstanding!

Outstanding products & customer service!!! We had some issues with the pigment for Microcement, but Epodex was ready to help, much appreciated!

17. desember 2025
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Hello Jason,

Thank you for your review!

EPODEX USA

Vurdert til 5 av 5 stjerner

Best quality epoxy I have tried

Best quality epoxy I have tried after many different attempts at making a river table. I am very happy to have found this company because my table is now a center piece in my kitchen and a conversation starter. Additionally, the customer support was lovely and exceptionally helpful, throughout the entire process of the project I was able to call them any time I encountered an obsticle. Special mention to Nikola, Marko and Dan who are incredibly knowledgeable and helpful.

17. desember 2025
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Svar fra EPODEX® USA Corp.

Hello Andrej,

Thank you for your review!

EPODEX USA

Vurdert til 5 av 5 stjerner

Customer for life

I have now ordered microcement for two showers, and epoxy for a floor. As with most things ordered online, some things get damaged in shipping or lost or forgotten in the order but their customer service is amazing, especially Nicola. shipping was extremely fast and the missed or damaged items were sent immediately. I had a problem with my epoxy floor and they were very helpful and even sent me some replacement material free of charge. As far as I’m concerned epodex is the only company I’ll use for my future projects.

1. desember 2025
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Hello,

Thank you very much for your review!

Best regards,

EPODEX USA

Vurdert til 5 av 5 stjerner

I ordered microcement for my bathroom…

I ordered microcement for my bathroom tiles, and the look and feel are absolutely amazing—it completely transformed my bathroom. I ended up needing to order more, and while the shipment was delayed by FedEx, Epodex’s customer service was incredibly kind, attentive, and resolved the issue promptly and professionally. Overall, a great experience and a fantastic product. Highly recommend!

5. desember 2025
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Hello Andrea,

Thank you for your review!

EPODEX USA

Vurdert til 5 av 5 stjerner

Patient service, top quality

Patient service, fast delivery, quick and easy website, top quality. Thanks a lot

3. desember 2025
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Svar fra EPODEX® USA Corp.

Hello Gary,

Thank you for your review!

EPODEX USA

Vurdert til 5 av 5 stjerner

Technical support for US is inaccurate

UPDATE: US Customer support called me directly to indicate that they were aware of the advice given and recommended that the surface be roughened. As the porcelain tile is very hard, we had to use diamond grit (220) sanding blocks. Wear a mask if you use these as there is tile dust that come off the wall. The tile was roughened and two coats of the paint was applied 15 hours apart. Bottom line: the bathroom looks great.
Thank you Nic at Epodex for your support.

Phone in customer support in US says that it is not necessary to roughen porcelain tile - sanding just removes the dirt and grease.
Email customer support indicates that it is critical to roughen porcelain tile:
You’re absolutely right that proper surface preparation is crucial for achieving good adhesion—especially on porcelain tiles, which are very smooth and non-porous. Here’s what you need to know:

Key Points for Epoxy Adhesion on Porcelain Tiles:

The surface should feel rough to the touch and show visible superficial scratches after sanding.

If sanding with P80–P220 grit does not leave marks or create roughness, the tile surface may be too hard or glazed for standard sandpaper to work effectively.

Without proper surface roughening, epoxy resin may not bond well and could eventually peel or delaminate.

4. desember 2025
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Hello Sam,

To clarify, it is necessary to roughen the surface, but not to remove the gloss completely. On porcelain tile, the goal is simply to create light micro-scratches so the first coat of tile paint can grip properly. You don’t need to sand aggressively , just scuff the surface as much as possible.

To make sure everything is handled correctly, please reach out to us directly at service@epodex.com.

EPODEX USA

Vurdert til 5 av 5 stjerner

negative

It's been 11 days since I ordered, and I still haven't received it. You don't care about your customers very well. When I placed my order, the delivery time was stated as 5 days. Order number 52470.

There was a slight delay with the delivery, but the company resolved the issue and everyone is happy.

15. oktober 2025
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Hello Aleksandr,

We are terribly sorry for what happened. We have packed and dispatched your order to Fedex very next day. That is also visible on the link they have provided. However this is something that is out of our hands. We have tried contacting Fedex on multiple occasions but seems that order is stuck with them.

We do apologize for the inconvenienced and we have sent you an email in order to resolve this.

Vurdert til 5 av 5 stjerner

Everything worked out great except for…

Everything worked out great except for I left clumps in it so I'm redoing it.Re order of epoxy from you yesterday. This time I'll make sure I get the black piece all mixed up and then pour it thank you

14. oktober 2025
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Svar fra EPODEX® USA Corp.

Hello,

We are happy that you liked our product!
Please let us know in case you have any questions regarding the repair, we will be happy to help!

Kind regards,
EPODEX USA

Vurdert til 5 av 5 stjerner

Wow! Love it!

This product is awesome. Service is great and will help you thru the process. As a 64 year old woman was very scared to start this and it will fail. Was so easy just follow instructions and any question call them they were so helpful. Looks amazing and holding up great.

22. september 2025
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Svar fra EPODEX® USA Corp.

Hello,

Thank you for your review!

Best regards,

EPODEX USA

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