@WingieCOM @enuygun Booking Ref: 9BL9TG KFH Kuwait officially confirmed that no incoming or pending SWIFT refund transfer exists for transaction: 1066002095627336 I repeatedly requested... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
teşekkürlerimi sunmak istiyorum. Babamın vefatı nedeniyle yaşadığım büyük üzüntü ve stres altında, tamamen kendi hatamdan kaynaklanan bir biletleme yanlışı yapmıştım. Normal şartlarda iade hakkım... Vis mer
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The web page is clear, understandable nad easy to use.You can find all details at once and could also find the alternative solutions. All conditions are specified one-by-one, so that it is hard to ma... Vis mer
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Don't deal with this company, took money for plane tickets November. Then tickets never provided. Then lied to bank. No money recovered from them yet! Dangerous company to deal with. Did proo... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
ENUYGUN'da tüm havayollarının uçak biletlerini karşılaştırarak en uygun uçuşu bulmanıza yardımcı oluyoruz. Ayrıca banka kredileri, sigorta ve diğer hizmetler de burada!
Kontaktopplysninger
34752, Istanbul, Tyrkia
- talep@enuygun.com
- enuygun.com
2,9
Middels
786 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Airport Transportation
I schedule transportation from my Airbnb to Izmir airport on their website and send them my address. I got the confirmation of the service. The address on the email showed only the building number and the street name, not the city. The driver called me at about 3 am saying he couldn't find my address then I found out he was in a different city. I asked Enuygun to refund the charge which is about $600.00 no response or any solution. I disputed the charge with Chase credit card. I do not recommend their company Poor customer service and the website needs to be updated.
22. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Dear Mr. Tavlan,
Firstly, we would like to express our regret for the situation you have experienced.
All preferences and information fields in our system are filled by our users. Due to system rules, we cannot make changes to the transfer date, time, pickup and drop-off addresses, or guest information. Additionally, we display your reservation information on multiple pages and ask for your confirmation on the final page.
Upon review, we have confirmed that there are no systemic errors related to your purchase.
Cancellation and refund processes are conducted within the policies set by the rental companies providing the service. As an intermediary, we are required to implement these policies.
We would like to clarify that the situation you experienced did not originate from Enuygun, and we wish you a good day.
Sincerely,
Tugce
Jr. Customer Complaints Specialist
Yaşlı insanları kandırmak için kurulmuş web sitesi
Eğer 0 verebilsem verirdim!! Yaşlı insanları kandırıyorlar! Vicdansızca uçak biletlerinin üzerine %50 kar koyarak diğer web sayfalarından %50 daha fazlaya satıyorlar! Kesinlikle kanmayın, bu web sitesinin devlet tarafından kapatılması lazım!!
PNR: A67z69
2. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Merhaba Hasan Bey,
Öncelikle yaşadığınız deneyim için üzgünüz.
Enuygun.com’ da uçak bileti arattığınızda, uçuşlara dair tüm bilgileri fiyat dahil anlık ve otomatik olarak havayolunun kendi sisteminden çekiyoruz. Havayolunun sağladığı indirim de yine sistemimize otomatik olarak düşüyor. Aracı kurum olarak maalesef bizim bu konuda bir yaptırım ve düzenleme yetkimiz bulunmuyor.
Saygılarımla,
Elvan
Experienced Customer Complaints Specialist
Wingie
Finger weg!!!!!!!
Finger weg!!!!!!!
Ich habe das Reservierte Fahrzeug vorort stoniert, rückzahlungsbearbeitung sollte 10 arbeitstage dauern dann hies es 20tage und nun ist schon 1monat rum und immernoch kein Geld.
Auf emails wird nicht geantwortet und am telefon wird immer gesagt wir haben eine technische störung.
Edit:19.06 immer noch keine antwort und kein geld.
Edit:25.06 immernoch kein geld bekommen.
Ich möchte nicht angerufen werden oder sonst was ich möchte mein geld zurück.
Ich habe euch schon 20 emails geschrieben und es kommt keine einzige antwort.
13. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Hallo Serhat Kalyoncu,
Zunächst einmal tut es uns leid, dass Sie diese Erfahrung gemacht haben.
Wir haben mehrfach versucht, Sie über die von Ihnen angegebenen Kontaktdaten zu erreichen, jedoch ohne Erfolg.
Sie können uns gerne rund um die Uhr unter der kostenlosen Nummer 0850 333 88 88 anrufen, um Ihr Anliegen zu klären. Wir wünschen Ihnen einen schönen Tag.
Vielen Dank für Ihr Verständnis.
Tugce
Jr. Kundenbeschwerdenspezialist
Wingie
Would not recommend Enuygun for Flights
It has been 7 months and Enuygun has still not issued me a refund for fraudulent tickets on my card of £595 (please see my initial review dated 17/11/23). I have contacted Enuygun and haven't received any support.
Would not recommend Enuygun to book any flights.
15. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Dear Inni Anna,
First of all, we are sorry about your experience.
We have addressed all the requests you have sent us.
The tickets and transaction records obtained via 3D have been forwarded to your bank for chargeback processing, one by one.
Our records confirm that the purchased tickets are authentic, and the flights have indeed been utilized.
We would like to clarify that the issue you are experiencing falls outside the scope of our intervention as Wingie.
Thank you for your understanding, and we wish you a pleasant day.
Tugce
Jr. Customer Complaints Specialist
Wingie
Totale Abzocke:
Totale Abzocke:
Mietwagen Übergabe soll 30 km entfernt erfolgen, obwohl Übergabe Flughafen in der bestellung steht, Fahrzeug wurde nicht übergeben. Auf Rückerstattung des gezahlten Betrag gibt es keine Antwort.
31. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Hallo Frau Zühal Albayrak,
Wir bedauern Ihr negatives Erlebnis und möchten gerne mehr Details erfahren, um die Situation besser verstehen zu können. Sie haben uns Ihre Kontaktdaten gesendet, aber wir können nicht feststellen, aus welchem Land Sie sind. Um Ihnen effektiver helfen zu können, bitten wir Sie, Ihre Fahrzeugreservierungsnummer und Ihre Telefonnummer mit Ländercode an die E-Mail-Adresse talep@enuygun.com zu senden.
Elvan
Experienced Customer Complaints Specialist
Wingie
Efficient Flight Booking and Quick Solutions: A Thank You to Enuygun.com
Thanks to the Enuygun.com website, I make my flight reservations in the most convenient and fastest way. I purchase my tickets, and they also provide a quick solution in case of cancellations. Thank you.
11. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Hello Murat Talu,
Thank you for your evaluation and positive comment💚
Regards,
Elvan
Customer Complaints Specialist
Wingie
Fast transaction and very affordable…
Fast transaction and very affordable price.
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Hello Murat Ö. Tuncer,
Thank you for your evaluation and positive comment💚
Regards,
Elvan
Customer Complaints Specialist
Wingie
Worst car hire, charged more than they said for the milage
I have booked a car and fully paid, the initial company was Nissa from Istanbul Airport, I have arrived after midnight, another company (Carvento) provide me the car with limited milage (1300 km for 17 days) they said they are joint companies. I have called the Nissa and they asked me 2 liras per km when the limit exceeded. They gave no other option so I had to accept, The Carvento given me a petrol fiat egea instead of a diesel car which I booked. Egea didn't even have the bluetooth music function on top of that. I have called the En uygun but couldn't reach at that time. Carvento charged me 3 liras per kilometer when I returned the car. Never gonna hire from here again.
17. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Dear Kemal Yıldırım,
We are sorry for the unfortunate experience you had during your last booking with us.
We will try our best to solve the problem and ensure your satisfaction.
We appreciate your patience and understanding in this matter.
Regards,
Nisa
Customer Complaints Team Leader
Wingie
Achtung Betrug !!!
Achtung; Feine abzocke Firma !!!!
Firma storniert Buchung mit irgendwelche Gründe: Kreditkarte Akzeptanz etc. Behält %20 Zahlung unverschämte masche. vorsicht....
22. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Dear Cihan Üstel,
We are sorry for the unfortunate experience you had during your last booking with us.
We will try our best to solve the problem and ensure your satisfaction.
We appreciate your patience and understanding in this matter.
Regards,
Nisa
Customer Complaints Team Leader
Wingie
This company is a complete scam
This company is a complete scam, be very careful when dealing with them specially the car rental department, i rented a car and paid fully, when I got to the car rental company they refused to rent me the car due to my credit card not working online on their system for some reason and they told me that they cancelled my rental and my money should be refunded soon, I called both the car rental company which is 5s rentals and Enuygun more than 6 times without any useful information or any refund no followup email , literally nothing not through email not through phone, they kept transferring my to the next useless employee with no information, I haven’t got my money refunded, literally scammed for 200$
9. september 2023
Svar fra Enuygun
Dear Kareem Nasereddin,
We are sorry for the unfortunate experience you had during your last booking with us.
We will try our best to solve the problem and ensure your satisfaction.
We appreciate your patience and understanding in this matter.
Regards,
Nisa
Customer Complaints Team Leader
Wingie
It is a scam app with fake price
It is scam app with a fake price.
I had an account in the ENUYGUN app to book the Pineta Park Deluxe hotel. According to the cheapest price of this app I booked that hotel four times and paid the payment but after 10 minutes the customer service refunded it without any explanation.
PLEASE AVOID TO USE THIS APP
26. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Dear Malih Sa,
We are sorry for the unfortunate experience you had during your last booking with us.
We will try our best to solve the problem and ensure your satisfaction.
We appreciate your patience and understanding in this matter.
Regards,
Enuygun Team
Gayet profesyonel tsk
20. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Merhaba Aras Bey,
Değerlendirmeniz ve olumlu yorumunuzu ilettiğiniz için teşekkür ederiz💚
BİR UÇAK BİLETİ İÇİN İSTEDİĞİM HERŞEYİ…
BİR UÇAK BİLETİ İÇİN İSTEDİĞİM HERŞEYİ AÇIKLAYICI VE RAHAT BİR ŞEKİLDE BULABİLİYORUM BURADA, TEŞEKKÜRLER...
12. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Merhaba Tugay Bey,
Değerlendirmeniz ve olumlu yorumunuzu ilettiğiniz için teşekkür ederiz💚
A flight ticket purchase with no stress.
The web page is clear, understandable nad easy to use.You can find all details at once and could also find the alternative solutions.
All conditions are specified one-by-one, so that it is hard to make any complications. The reasons about the price differences in the same flight is indicated clearly.You don't have problems with the payment steps and you receive all docs about your flight instantly without any doubt. Thanks for the assistance and for the good service. Wish you all the best and regards.
11. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Merhaba Cengiz Bey,
Değerlendirmeniz ve pozitif yorumunuzu paylaştığınız için teşekkür ederiz💚
Ich habe ein Fahrzeug gemietet
Ich habe ein Fahrzeug gemietet. Aber eine Anmietung kam nicht zustande, weil am letzten Tag, anscheinend das Fahrzeug gar nicht gab. Dennoch wurde der Betrag von meiner Kreditkarte belastet. Nach mehrmaligem Anrufen seit Tagen ist das Geld immer noch nicht verfügbar. Mir wurde gesagt, dass es innerhalb 24 Stunden wieder da wäre. Aber anscheinend weiss keiner genau, was los ist. Ich möchte sagen, dass Sie die Finger davon lassen und wo anders mieten oder kaufen sollten!!!!!
20. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Hallo M. Tunc,
Wir entschuldigen uns aufrichtig für die unglückliche Erfahrung, die Sie bei Ihrer letzten Buchung bei uns gemacht haben. Wir verstehen den Kummer und die Unannehmlichkeiten, die Sie erfahren haben müssen, und entschuldigen uns aufrichtig. Um Ihnen effektiv zu helfen und Ihre Bedenken zu lösen, können Sie bitte Ihre E-Mail-Adresse oder Telefonnummer im Zusammenhang mit Ihrer Reservierung anDemand@enuygun.com senden? Wir werden unser Bestes geben, um das Problem zu lösen und Ihre Zufriedenheit voranzutreiben. Wir bedanken uns für Ihre Geduld und Ihr Verständnis in dieser Angelegenheit.
Mit freundlichen Grüße,
Elvan
Spezialist für Kundenbeschwerden
Enuygun
I am making a hotel reservation I…
I am making a hotel reservation I booked balcony room. The one was showing on the picture, but when I come to 10, they said your whole room doesn’t have balcony then I tried to cancel they didn’t give me any refund. Hotel said we don’t give a refund you have to call enuygun.com I spoke to them they didn’t give me a £1 refund !!
30. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Merhaba Şenol Mert,
Öncelikle yaşadığınız deneyim için üzgünüz.
Yaşamış olduğunuz durum ile ilgili sizinle iletişime geçmeye çalıştık, ancak ulaşamadık.
Yaptığımız kontroller sonucunda standart oda rezervasyonunuzda oda özellikleri içerisinde balkon bulunmadığını ve rezervasyon yaparken bunu size gösterdiğimizi log kayıtlarımızdan tespit ettik.
Yaşamış olduğunuz durumun Enuygun kaynaklı olmadığını tekrar belirtir, iyi günler dileriz.
Saygılarımızla,
Enuygun Ekibi
Svar fra Enuygun
Thank you so much for sharing your positive feedback with us💚
Cheap and easy system.
11. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Olumlu geri bildirimlerinizi bizimle paylaştığınız için çok teşekkür ederiz💚
EN KISA SÜREDE İŞLEMLERİ…
EN KISA SÜREDE İŞLEMLERİ HALLEDEBİLDİM.İŞİME YARAYABİLECEK TAFSİYELERİ PAYLAŞMALARI İYİ OLDU TEŞEKKÜRLER.
27. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Enuygun
Olumlu geri bildirimlerinizi bizimle paylaştığınız için çok teşekkür ederiz💚
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