Prompt response to online booking query . The fact that tickets cannot be refunded would defer me from buying again rather than direct from theatre.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... Vis mer
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... Vis mer
Selskapet har svart
First class service Purchased Motown tickets in Jan - couldn’t find the confirmation email for next week’s show. Emailed past 7pm and received an email indicating that they will look into my quer... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Kontaktopplysninger
4,7
Enestående
125 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really super quivk response and service…
Really super quivk response and service from Entertainers Customer Service.
Amazing. Thank you
4. august 2026
Anmeldelse skrevet uten oppfordring
The promptness my problem was quickly…
The promptness my problem was quickly resolved
3. august 2026
Anmeldelse skrevet uten oppfordring
Megan was so quick with responding and…
Megan was so quick with responding and detailed with my query, she resolved the issue very quickly,
2. august 2026
Anmeldelse skrevet uten oppfordring
High level customer service
Always answers any queries with a quick response and friendly staff. You can tell this company deliver a high level of customer service.
2. august 2026
Anmeldelse skrevet uten oppfordring
Excellent communication and extremely…
Excellent communication and extremely speedy and positive respond to my enquiry really appreciated
31. juli 2026
Anmeldelse skrevet uten oppfordring
Happy to Help
I reached out to customer service after making a silly error in booking tickets. They were very quick to respond and rectify without question. I will certainly look to use them again for future bookings.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Excellent Customer Service
I received fantastic service today. Last night I discovered that I had accidentally purchased two sets of tickets for a show (I blame it on old age). I emailed the company, sent proof, and a refund was issued, no problem! I’m so grateful!
31. juli 2026
Anmeldelse skrevet uten oppfordring
Lady i spoke to in customer services …
Lady i spoke to in customer services was very polite and helpful and solved my problem very quickly.
25. juli 2026
Anmeldelse skrevet uten oppfordring
Great customer service ….
Megan was so helpful and issue was resolved very quickly .
19. juli 2026
Anmeldelse skrevet uten oppfordring
Brilliant quick response to my quiry.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Request was resolved swiftly and pain…
Request was resolved swiftly and pain free
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your kind review. We’re really pleased we could resolve everything quickly and make the process pain-free.
I did not remember when my tickets…
I did not remember when my tickets would be arrive to add to my wallet.
I sent an email
Got a reply not long after
Resolved!
No hassle
No complications
Great service 😍
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you, Jackie! We’re delighted we could get this resolved quickly and without any hassle. We really appreciate your lovely review.
Megan at Entetainers was so helpful and…
Megan at Entetainers was so helpful and resolved my query fast. I had all the information and more sent in a response email. I'm no longer panicking.
Thank you Megan.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan was able to resolve your query quickly and put your mind at ease. We’ll be sure to pass your kind comments on to her.
Quickly answered call and polite
Quickly answered call and polite, clear help from Nielle. He was able to confirm my booking and resent my confirmation email again
Thank you
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your kind review! We’re pleased we could confirm your booking and resend your confirmation quickly. We’ll be sure to pass your lovely feedback on.
Megan responded so quickly and answered…
Megan responded so quickly and answered my query and nothing seemed too much trouble.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan responded so quickly and was able to help. We’ll be sure to pass your kind feedback on to her.
DONT book ur tickets via this company
DONT book ur tickets via this company. Go direct to the venue site to buy tickets. They charge extortionate fees over and above ticket value with limited choice of seating.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Sorry to hear you were disappointed.
Just to clarify, we never increase the face value of tickets – the ticket price itself is always exactly the same as purchasing directly from the venue. Like most ticket agents, Entertainers Tickets charges booking fees in line with industry standards. In some cases, venues also require us to collect a venue levy or similar charge on their behalf, which can slightly increase the total price.
In terms of seat availability, many venues allocate different seating areas to different ticket agents. Unless we're directly integrated with a venue's ticketing system, we can only sell the allocation we've been given. This is standard practice across the ticketing industry.
We're proud of the service we provide, reflected in our 4.7 Trustpilot rating, and we're always happy to help customers find the best available seats within the allocation we have.
Thanks for sharing your feedback.
Great customer service
I phoned and advised that I had not received a confirmation if tickets i brought
Elise the customer service person not only phoned me back after saying she may have to pass to her colleague the next day she confirmed that I had not brought the tickets as I thought but allowed me to buy the tickets there and then at which point I received a confirmation email
Excellent customer service
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your lovely review! We're so pleased Elise was able to help and get everything sorted for you. We'll be sure to pass on your kind words. Enjoy the show!
Had a query relating to a confirmation…
Had a query relating to a confirmation email for tickets I had bought. Megan replied quickly and resolved the issue in no time. Great service. Thank you.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your kind review! We're delighted Megan was able to resolve your query quickly. We'll be sure to pass on your lovely feedback. Enjoy the show!
Incredibly quick and helpful response…
Incredibly quick and helpful response from Megan! Thank you!
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Entertainers Tickets
Thank you for your lovely review, Lauren! We're so pleased Megan could help and provide a quick response. We'll be sure to pass on your kind words. Enjoy the show!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.