I loved my experience with Dr Dina. She was so helpful and patient with me. Unfortunately, my body didn’t tolerate the B12 that is in this drug. I had to go to another company that doesn’t put that in... Vis mer
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Se hva andre synes
I started signed up with Enhance around 2024 and was a customer with them since. That was changed up until a few days ago where I switched over to a different brand to get my medication. The customer... Vis mer
I love that I have a number to text where I get an almost immediate response. I love the NP managing my meds and her concern and that I can also email her to get answers to my questions. I also like t... Vis mer
They make signing up very easy and explained everything clearly so you understand and answered any questions I had.. My virtual appointment with the nurse also went very well. I've never used a syring... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We offer a physician-led weight management and wellness program focused on sustainable results and long-term health. Our approach combines GLP-1 medications, peptides, and NAD+ therapies with medical oversight and ongoing support to help regulate appetite, improve metabolic health, and support overall well-being. We focus on how you feel — not just the number on the scale — and prioritize clear guidance and continuity of care.
We Set the Gold Standard
Skrevet av virksomheten
- Same results, better care, actual visits, lower price, no brainer.
- Our physician-led weight loss program isn't just about the medication, it's a concierge telehealth experience tailored to your needs. The program includes personalized semaglutide prescriptions, routine virtual check-ins, metabolic lab testing, and tailored diet, nutrition and fitness coaching. Join the thousands of weight loss warriors who have already achieved their goals through this program.
Our Pricing Guarantee
Same Price at Every Dose
Our promise is simple: the price you see for any medication is the price you'll pay, every time, regardless of dosage. We're committed to making metabolic health affordable for all, ensuring that the first and last month's prices will never change, no matter what.
Kontaktopplysninger
13280 Evening Creek Dr S, 92128, San Diego, USA
- 1-888-299-5088
- support@enhance.md
- enhance.md
Start Semaglutide for $249 All Included.
4,1
Bra
158 anmeldelser
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Har svart på 71 % av de negative anmeldelsene sine
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First few shipments were on time
First few shipments were on time. Each month it seems the orders take longer. This last shipment was paid for 8 days ago and I still don't have a shipping info. I've emailed them twice and nothing gets resolved. It's very frustrating since they have already received payment. I will give them another month and then I will switch companies.
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Kelly!
We wanted to thank you for being our patient for as long as you have. Your perspective means the world to us as well as your honest feedback about your time with us.
Management will be performing an investigation on your file as well as with the pharmacy about this delay. We will reach you directly with the results and will also push your next payment with us based on this delay.
Some orders were delayed by a service disruption at FedEx's distribution center in Memphis due to a winter storm. There was also a temporary backlog of orders at the pharmacy based on the holiday shutdown. Unfortunately it looks like your recent order was impacted by both of these factors.
Please know that future orders will arrive on time as expected to continue your treatment with us. You can always reach management by emailing support@enhance.md if you have any further concerns.
Slow in shipping
At first, billing and shipping of the product were within a couple of days. Now after about 6 months of using their product, they can't ship for 10-15 days after they billed me.
31. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Tucson!
Rest assured that we will be returning to our typical turnaround time on billing and shipping.
Some orders were delayed by a service disruption at FedEx's distribution center in Memphis due to a winter storm. There was also a temporary backlog of orders at the pharmacy based on the holiday shutdown. Unfortunately it looks like your recent order was impacted by both of these factors.
Please know that future orders will arrive on time as expected to continue your treatment with us. You can always reach management by emailing support@enhance.md if you have any further concerns.
Cautiously Optimistic
**Update**
I had my virtual appointment, and the medication was ordered (the appropriate Tirzepatide). Now, I just wait. There is about a two-week waiting period until I receive it. I'll update one last time in a couple of months (with five stars) once I verify the $370 is all-inclusive and that they don't have hidden charges over time. But so far looks like a great company.
-BUT- Still no response to the message I sent in the web dashboard... Perhaps emailing them is the way to go.
**Original Review**
I read the Forbes.com article and noticed that it said this company is straightforward with its pricing. That encouraged me as every one of the similar companies is shrouded in mystery for pricing, or will sell you on Semaglutide when you want Tirzepatide.
Initial impressions are good. Coming out of pocket $370 is a lot to determine if a company is trustworthy. Nevertheless, the labs were ordered the same day and I was able to schedule them for the next day (today) with no issues. My labs went terrific and Quest (the lab company they use) was excellent. There is one concern. As mentioned, I paid for Tirzepatide, but the lab had orders for Semaglutide screening. The price I paid was much higher for Tirzepatide. However, it could be a standard test for both... So I contacted Enhance.MD through the website and have been waiting all day for a response, nothing yet.
With all the misinformation and bait and switching going on among weight loss .coms, between Semaglutide and Tirzepatide, I'm hopeful that EnhanceMD was the right choice.
I'll update this once I find out about the labs and if I receive Tirzepatide. or if they try to push me to Semaglutide (less effective cheaper GLP-1). However, I would have appreciated faster communication as a new customer who put a lot of trust in their company. Seems like trust should be rewarded with openness and quick responses, especially for new folks.
31. desember 2024
Svar fra Enhance.MD
Hi Dustin!
Your dedication to your reviews is exceptional! Coming back to update after your continued experience is incredibly valuable.
We hope that we maintain or increase your 4-star rating during your time with us.
You can reach us via phone, text, email, or through our patient dashboard. We appreciate you flagging any lack of reply as this allowed us to talk to our development team and ensure all patient messages receive a prompt response.
We have also reached the lab to clarify the language used on their lab orders to avoid any confusion. Thanks for the note!
Hope all is well with you and your treatment. If you haven't already please book with our Nutritionist and Fitness Coach for a tailored plan to maximize your results.
Be careful…
I also just started and told vial is contaminated. No new vial sent, no refund. I already took a dose before notified. I had issues a few days later that had symptoms like kidney stones (never had before but partner has had them many times so I'm familiar with the symptoms). First month down the drain in costs. Oh and seemed to wear off in 2 days, hunger and cravings came right back. Cold pack was barely cold, this won't work in the future out here in the West. I received no shipping notice. Was lucky I heard someone on my porch or package would have set out all night and would be useless even if not contaminated.
28. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi there!
Thanks so much for your feedback.
We work with several partnered pharmacies and have high expectations of them. Any chance of risk to our patients is unacceptable in our eyes which is why we decided to issue a recall.
As per our communications with you, notifications of this was done out of an abundance of caution, but we also offered a replacement vial, as well as a discount for the inconvenience.
In our continued communication, we sent an update that the vial was in fact safe for use so it is unlikely any symptoms you experienced were due to contaminated medication.
If you had any negative symptoms from taking the medication, we always recommend booking a virtual visit with one of our medical professionals for further guidance. As we offer unlimited practitioner support you can book this at any time through your patient portal.
In terms of the effect of the medication, the initial first month's dosage of the medication is designed to allow the body to habituate to the use of GLP-1s. It is a key step to avoid shocking your system and illness. Some see a strong benefit month 1 others require ramping to a strong dose over time. If you have questions regarding your dose, your practitioner will be happy to see you and discuss.
Our partnered pharmacies send tracking information to your email, we have many patients who have had no issues with receiving tracking information for your pharmacy. We would recommend checking your spam, and signing up for FedEx's text alert updates so you are aware of your fulfillment details. If there was an issue accessing your tracking please reach our patient care team at support@enhance.md so we can look into this with our pharmacy on your behalf.
Wishing you the best on your journey and hope you continue to work with us and our supports.
Just starting out
My regular internist put me on Ozempic. I lost 10 pounds the first month and had very little side effects. I recently turned 65 and went on Medicare. When I went to renew my second round of Ozempic I was informed that Medicare does not cover weight loss medications. My cost would have been $1,800 a month to continue the Ozempic. I started to do my research and went with a company that had good ratings. I started taking the semiglutide and when I was ready for my second round I was told that my medication was out of stock for at least 3 weeks so that was the end of that. Again I did my research and came across EnhanceMD.
So far I have had a positive result. What impressed me was that they had me go to Quest Labs to get tested. It was a pretty thorough work up. I have an appointment with the health care worker on Monday. So far the process has been quick, professional and easy. I will add to my review once I begin the medication. So far I have been pleased
27. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Stacey! Thanks for taking the time to write this review. We are happy that you are satisfied with our services thus far and look forward to your updated review after treatment.
Be sure to access our nutritionist and fitness coach so your lifestyle is in alignment with your semaglutide treatment. This will maximize your results during your time with us.
Worst Semaglutide Experience with Enhance MD
Things were going fairly well until the semaglutide arrived on Wednesday 12/18. I took my first dose that day. On Friday, 12/20, I received an email stating that the vial they sent me was contaminated. It is 10 days later, 12/28, and they still cannot tell me what kind of contaminations I injected into my body! Several phone calls were made to Enhance along with several emails. I keep getting told that they are waiting for answers from their pharmacy. They keep telling me if I experience side effects to seek immediate medical attention. What kind of side effects? My doctor is still waiting to hear in what way was the semaglutide contaminated. I was also told they are recalling the vial they sent me and will have replacement to me by 12/28...today. I was told this at least 4 times in emails and on the phone. It is 12/28. I have not received a replacement. They haven't even shipped the replacement! I thought I had done a good job researching for the right company to get my semaglutide from and instead I'm having the most horrible first experience with semaglutide and Ehance MD.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Theresann.
Thanks for your feedback.
This is the first time Enhance.MD has experienced a recall from one of our partnered pharmacies. We are so sorry that this was one of your first experiences with us.
We sent out communication with any potentially vials impacted by the recall, later we localized the recall to a specific batch. Our internal testing showed that the contamination was likely localized to the test batch that we sent to our labs. We then requested retesting of the batch for confirmation of any contaminates.
Lab testing of this kind can take up to two weeks, so any delay in getting this information to you was based on us awaiting the lab test results. The lab results was sent to us on Jan 2025 and thankfully there was no contamination was found for any vials sent to our patients.
We issued a recall out of an abundance of caution to safeguard the health of our patients. I have confirmed with our patient care team that you have received your replacement vial.
We will support you every step of the way now that we are over this hurdle.
initially it took a while to get my…
initially it took a while to get my first vial. Things were ok till my 3 month check in. I did the virtual appointment with the nurse who said she will approve the continuance of my weight loss medication. Well now my dashboard shows no medication and no orders. Guess I will just spend my money elsewhere
30. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Haley! Thanks for your feedback. We tried locating your account with us so we can perform an investigation on what has taken place on your account. Unfortunately we are unable to find your account through the name listed on this review.
When it comes to issues with your patient dashboard not properly showing your medication refills, please reach out patient care team at support@enhance.md. They will happily look into this and ensure it is rectified in time for you to receive your next treatment with us.
Rest assured that if you were approved for a continuance, you will receive medication from us, there simply might be a system error that requires our team to step in and make a correction.
No stars!
No stars!
I signed up and everything went smoothed until I get the Tirzepatide and there is only enough for one week. I was told that the pharmacy sent me the wrong vial. I keep calling and emailing. I still have not received the Tirzepatide. They just say they are following up with the pharmacy.
I missed from taking my second dose and the way it looks I will probably miss from taking the 3rd week also.
26. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Samantha,
Thanks so much for your feedback.
This is quite upsetting to hear. Our pharmacies typically get back to us quickly, especially if there is an issue with an order such as the pharmacy sending the incorrect vial size.
Please know that we have escalated this issue to our executive team so we can set proper expectations with our partnered pharmacy. This will not happen again.
We are committed to making this right with you and will reach you as soon as we have confirmation of the replacement vial's tracking information.
Really fast turnaround time
Really fast turnaround time. I signed up on Monday, had my labs order on Tuesday, did my labs on Wednesday, had a virtual visit on Thursday and received my meds on Friday.
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Amazing Monica!
We have been working diligently to reduce the time it takes to get our medication to our patients.
As the safest online provider, we believe labs are a critical step to accessing GLP-1 medication, and streamlining this process has been our top priority.
Thanks for sharing your experience!
So disappointed with Enhance.MD
So disappointed with Enhance.MD, things started off brilliantly they are VERY comprehensive, the blood tests and the doctors visit were great it went very downhill from there and I dont know if this is just how things work in the compound medication industry but it is VERY frustrating and IMO unacceptable. The doctor prescribed the medication and it has taken over two weeks for it to arrive at my home where it arrived warm which I knew was going to be the case as I watched the FedEx tracker with the label being created on 10/10 and the medication arriving today 10/15, FIVE days later and who knows what heat level it was exposed to on its way to me. I really thought that Enhance was going to be better than the previous company I was working with but actually its slower and more stressful! THREE weeks from sign up to medication receipt is outrageous in this day and age and to receive the medication warm when I have read trusted sources online stating that it decreases the efficacy of the medication to have go warm. What a disappointment Enhance.MD is! I may as well pay the monthly $550 for Mounjaro, get it from my pharmacy and not deal with the stress of these online businesses who have such inefficient service models.
15. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enhance.MD
Hi Robyn, we greatly appreciate your feedback. We take all patient complaints seriously and will happily work with you on a resolution.
In terms of timelines, our average turn-around from subscription start is 10-15 business days. To create a lab order, for you to complete labs, and schedule your virtual visit typically takes 3-5 business days depending on how quickly you can complete your bloodwork. After your virtual visit, our quoted delivery time is 5-10 business days.
In this case, it looks like our carrier FedEx, failed in their promise to provide 2-day overnight shipping.
Each pharmacy we partner with has guidelines on safe usage for the semaglutide we provide, once we confirm your pharmacy we will provide your pharmacy's guidelines on temperature safety. In most cases, our pharmacies supply semaglutide that is stable and still has maximum potency when reaching temperatures up to 105 degrees during transit for 5 days.
Please reach out to us at support@enhance.md so we can hold our carrier accountable for the timeline they promised us and look into a resolution about your medication arriving warm. Please ask to speak to management about this so we can perform a full investigation. We are committed to making this right with you.
Easy to work with
Easy to work with, do what they say they will do, seem concerned about my health.
11. oktober 2024
Svar fra Enhance.MD
Thanks so much for the kind words and the 5-stars Pat!
We care about all of our patients and live up to our promises. Making our process easy is one less thing to stress about on your journey, which is what we strive for.
Please reach out to our patient care team, practitioners, or nutritionist for additional assistance along the way.
Svar fra Enhance.MD
Kelly!
It's great to hear you feel our customer service is worth 5-stars, wow!
Our team undergoes regular training to meet your needs and expectations and it's great to hear that you are seeing that.
Reach us if you need us, we're here for you.
I love being able to work on my health…
I love being able to work on my health from home. The online help that I get from doctors and nutritionist really makes me feel special and like they’re truly looking at my health and questions seriously. I can’t wait to keep going and hitting my goals.
10. oktober 2024
Svar fra Enhance.MD
We can't wait either Michelle, and I'm sure with the effort that you are putting in to stay in touch with us you'll be another of our many success stories.
You are special to us!
Thanks for the kind words.
Svar fra Enhance.MD
Great to hear Cathy!
You're amazing to work with and we are happy to have you with us. Keep in touch so we can support you as best as we can.
An all around professional experience
Clear, concise and professional. From the ease of initial online consultation, to lab work to questions about dosages. Two months in, and happy with results so far.
Shipments have been on-time and shipped via 2-day FedEx with cold packs and heat indicators. Hopefully you get a similar experience!
8. oktober 2024
Svar fra Enhance.MD
We're so glad everything has gone smoothly!
Thanks for the detailed 5-Star review :)
Keep in touch with our practitioners and nutritionist to ensure your continued results. Remember you can always refer a friend through the specialized link on your patient portal for a referral reward. If your friend/family has questions, they can book a consultation with our patient success team and we'll apply the credit to your next subscription.
Easy to use & very helpful
The doctor I'm working with is extremely helpful and listens to my concerns. The process was quick and easy. I'm feeling great.
18. september 2024
Svar fra Enhance.MD
Great to hear Tracy and thanks for the 5-stars!
Our practitioners are well-trained to listen and ensure that you feel comfortable with receiving treatment with us. They will continue to support you along your journey.
Be sure to book with our nutritionist as well so your lifestyle factors are in alignment with your goals!
Quick service and knowledgeable people
Quick service and knowledgeable people, what more can you ask for
26. september 2024
Svar fra Enhance.MD
We're glad you are confident in our knowledge Terence, that is how we can tailor our support to meet your needs.
Also, thanks so much for the 5-stars, it means the world to us that you took time out of your day to speak well of us.
Keep up the great work!
The whole process is turnkey.
8. oktober 2024
Svar fra Enhance.MD
Hi Heather, that is exactly the word we use when we think, "What do we want our patients to think of our service?"
We'll be sure to pass your kind words on to our team, they'll love to hear that.
Keep up the great work and we'll support you each step of the way.
All Thumbs Up!
This was an overall great and positive experience. The PA I spoke with was very knowledgeable, personable, willing to listen and give honest feedback. Highly recommended.
4. oktober 2024
Svar fra Enhance.MD
We'll be sure to pass on your kind words to your PA. Honest feedback helps motivate our team to make a difference in people's lives so it is a keystone in our process.
Our ears are always open so please reach us so we can pivot if you have suggestions or ideas.
Thanks for the 5-stars, Jeff!
A company I can trust
My experience with enhance.md has been positive. I feel comfortable using their services because they require bloodwork done and a consultation before perscribing medication to see if you are the right candidate. They also have periodic check ins and support staff. The medication comes in a timely matter with all the supplies needed.
8. oktober 2024
Svar fra Enhance.MD
Your trust means the world to us!
All the support we provide is built on the foundation of trust which is why we're sure that you'll be successful.
Please reach out if you need us and be sure to book check-ins with your practitioner and nutritionist.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.