Engine and Transmission World Anmeldelser 152

I do not recommend purchasing from this company. Easy to purchase but delivery is what made me cancel. Everything i called they were testing transmission but would not get a delivery date and to cancel and get a refund was another battle. My suggestion: not worth the problems

Wow I guess I should have read the reviews before ordering.. horrible customer service.. 2 weeks of them "testing the engine " it never made it in a box.. no end in sight so I canceled it.. only to be charged a restocking fee yet it never made it into a box let along out their doors!! And here by am without a car. Horrible business beginning to end.

I ordered and received an engine. The engine was nothing like they described and upon filing warranty, I was told that they would pick up and replace this bad engine. They informed me on several occassions that this was being done, This started in Sept-Oct 2025 and is ongoing, They will not even talk to me any longer, This is definitely one of the most fraudulent company around. They have told me it was under warranty with NO results whatsoever.

Sent a bad engine and replaced it promptly. That was 5 months ago, and I have yet to get my warranty labor paid.

This company is very bad. They have not honored their own warranty policies and have just left me in the dark. When I made my warranty claim I made sure that I did it all correctly and on time. I did my best possible to keep it all professional, but this company made it very hard. I have tried to contact them many times and they never responded. I called them and they told me that they couldn't honor the warranty, because I had done it too late. This is very false, as I did everything within the timeframe that they had given me. It seems like they have done the same thing to many others, based on others reviews. There are reviews on other websites, like pissedconsumer, yelp, and Better Business Bureau, that all talk about their true experience. It seems like myreputation.com can be easily manipulated to show only positive reviews. I am very dissatisfied with this company and my experience. I will never buy from this company again, as this is a very bad business. I wish I could upload pictures and videos on here so you guys could see just how bad my engine was, when it arrived. It has many metal pieces inside the oil pan and it even had a loose bolt inside it as well. They already knew that it was a bad engine, and they still decided to send it to us. This is the worst experience I have ever had with a company. I lost $2200 doing business with this company. I would definitely give it 0 stars if I could.

These guys are classic "bait and switch." Bought an engine from them 9 months ago. The engine failed at 7000+ miles. Was told the engine had 70K ish miles on it and that it was checked. Upon arrival, there were indications the engine wasn't checked (seemed the sludge buildup was excessive for 70K)...but I paid it little mind. So, engine failed on 5 July - called to work the "5 year parts and labor warranty" I find out it's not covered because of item #12 somewhere in the paperwork. Very pixxxx. The #12 item notwithstanding, indications are that these guys pull the engines, power spray it...sort of...and send it off knowing that Item #12 will save their sorry xxxxx when the engine fails.

sold me a faulty transmission. asked for a refund but they denied the warranty. i gave them all the information they need for processiong my refund but still asked me for a photo of a filter that specific transission doesnt have. they still voided the warranty and now they dont pick up the phone and if they do they hang up on me after leaving me 30 minutes on hold. they literally did not honor the warranty and they refused to talk to the mechanic for any technical questions. 1800$ lost with these people. note: they will sell you a part and say it will be shipped within 11 days and thats a lie, they took a whole month to deliver a faulty transmission.

⭐ 1 star - ZERO Star Rating
Absolutely Awful Experience – Avoid This Company
I purchased a motor from this company, and it had leaking values. I called to inquire about my warranty, but they told me it was voided because I did not call in 10 days after it was installed to activate it. I spoke with the warranty department and the sales department, and both was extremely rude. The salesperson raised his voice and hung up the phone. DO NOT EVER PURCHASE from them. The parts are very bad, and the customer service is horrible. I spent over 4k, and he had to audacity to tell me they don't have time to explain the warranty program to every customer, because each call would take over 45 minutes. This is the worst service I have every received in my entire life. I should have read the reviews before I made my purchase. The product quality is poor, and the customer service is the worst I’ve experienced in my life. I regret not reading other reviews before buying.
Save yourself the trouble and stay far away from this company. I would have given this review zero stars if it was an option.

1 Star is even too much for this business!
I ordered a transmission without doing proper research into how terrible this company truly is. I found a part closer to me so i called to cancel 2 DAYS after placing my order and they could not tell me if i would receive a full refund or not. Turns out they take a "restocking" fee even though the order was not even CLOSE to being shipped yet. Their shipping time is 7-14 BUSINESS days. Do your research before taking the risk of buying anything from this company. The countless horror stories should be enough to make you choose differently.

Edit

We purchased a transmission. When we received it 3 weeks later, it was a crap transmission and never left the shop.

We decided to go through the warranty process. It was promised to me by Alan (extension 2061 when you call 888.344.8044) that the labor to put in the second transmission would be covered. We waited another two weeks to receive the replacement transmission and paid the mechanic for the second time $1,100. At this point, we paid $2,200 for labor plus $1,300 for the transmission.

A grand total of $3,400 and 2 months without the vehicle. When it came time to get the money back for labor, we were given the runaround. Alan lied to me, cussed at me, yelled at me, and hung up on me more than once. I am beyond livid.

They just told us today that we are getting $250 toward labor and that's it, which we haven't received and don't even know if that's true. We were told to talk to Samantha, but she won't be in until Wednesday. We were also told by Alan via email that we have lost the privilege of their customer service (so I don't know how calling Samantha on Wednesday is gonna go) and they will no longer speak to us. Please never buy anything from them, and if you get the chance, call Alan and ask him what exactly his job title is.

Because at this point, I've been told he's in accounting, he's the manager of warranty, the manager of customer service, and he also answered the phone when we tried to talk to someone in sales. So please just ask him. He really hates that question because when I asked, he yelled, cussed, and hung up on me. Let me know how it goes for you.

He also is screening our calls and refuses to answer until I dialed *67, and wouldn't you know, he answered. I'll let you know what Samantha says on Wednesday

Purchased a transmission from this company received and paid to have transmission installed. The transmission had no reverse and second gear was no good. Called and they sent out another transmission when asked about labor cost was told they normally don't cover the uninstall portion of the labor but would pay for the reinstall. According to Allen who apparently has many different titles within the company with this being an outstanding circumstance they would fully reimburse for having the second transmission installed. I payed the 1100 dollars to have the 2nd transmission installed. After 5 to 7 days me and my wife simply called to find out about our labor warranty status. We were given the runaround and were mis informed on who we were to talk too. When asked what his title was within the company because we were told he was accounting he asks my wife " are you f#$&ing crazy" then hung up the phone. After several attempts to find out when we could be expected to be reimbursed for the second labor charges accused the refunded only 250.00 of the cost which I still have not received. This company is deceptive in their tactics and do not honor their terms and conditions whatso ever they have now black listed us from filing a complaint with anyone above Allen I can only assume he runs the show. As a business owner I could never get away with treating my clients this way nor would I ever. Do not buy anything from this company. They are crooks and give other parts suppliers a bad reputation

Avoid this business at all costs. I am posting my experience with them here, but you don't even have to take my word for it. Simply google them (and any of the nearly 20 other business names they operate under) and you'll learn all you need to know. I wish I would have done that before sending them my hard-earned money.
This company, operating under one of their many other names (SWENGINES) guaranteed me a used engine with less than 78,000 miles on it (that they state was inspected and pressure tested), for $1796.00. They also boast about having a full warranty (replacement or refund) if the engine is not what they purport it to be.
I received an engine that had caked on dirt and oil that was nearly 1/4" thick in some places. But due to the guarantee that the engine had been inspected and tested, I hesitantly paid $1200.00 to have it installed only to find out that it was seized/frozen and would not crank.
After jumping through the many intricate hoops that they set in place to file a claim for a refund, and returning the bad engine, they alternated between ignoring me completely via email, and giving me the runaround on the phone. They would promise to call or email me with the date I could expect my refund but never would. Calls would conveniently drop in the middle of trying to resolve the issue and when I called back, the person I had been talking to just 1 minute prior was now out to lunch.
After threatening to file complaints with the BBB, the State AG, and the Dept. of Consumer Relations, they deposited $657 back into my account with no call, email, or explanation of any kind.
When I tried to find out why they only returned $657, I was told that there was a restocking fee. A 64% restocking fee when they knowingly sent me an engine that was 100% NOT what I paid for?
This is fraud, plain and simple. They bank on people either not being able to maneuver their ludicrous warranty/claim process, or they simply stonewall you and return a measly fraction of what they owe, claiming that it's their policy to collect a restocking fee.
The fact that they are going to restock this non-working engine proves beyond a shadow of a doubt just how shady they are.
They obviously intend to turn around and sell this same exact engine to some other unsuspecting consumer and keep the majority (if not all) of that person's money as well.
Lather, rinse, repeat.
Where there's smoke, there's fire, and minimal research on-line has revealed literally hundreds of reports virtually identical to mine.
If there were just a handful of reports like this, then I would say that maybe it's just an occasional anomaly.
However, I don't believe that over 300 complaints to the BBB over the past three years and innumerable posts elsewhere online equates to an anomaly. It's a warning.
So, buyer beware and run, don't walk away from this business.
And if you happen to read this after they have already taken advantage of you, join me in doing everything I can to eliminate their operation by getting the word out to every corner of the internet I can find them mentioned in.
I have also reached out to a couple of class action law firms to discuss the viability of opening a class action lawsuit against them.
They need to know that this is not okay, and that taking advantage of hardworking people who are just trying to find a way to keep their current vehicles operational is not acceptable.
UPDATE: In their response to my BBB complaint, they have the audacity to claim that when they received the returned engine, it worked fine and that they have actually already sold it to someone else who has not reported any issues with it.
How convenient for them that they no longer have it in their possession and therefore I have no way of inspecting it to confirm their claim.
I don't understand how they could legally sell it to someone else while my claim is still pending. Isn't it technically still my property?
In the same response, they falsely claim that they are unable to issue me a refund because I opened a "Chargeback" (dispute) of the charge with my bank. They claim that they cannot issue a refund while the Chargeback remains open.
I have confirmed with my bank that that is blatantly untrue. This company could immediately refund everything that they owe me regardless of the open dispute.
In fact, issuing my refund in full would be the fastest way to settle and close the dispute altogether.
Just more lies and fraudulent tactics by a company that makes a fortune by stealing money from hardworking Americans and then hides behind the curtain of the internet like cowards.
Do not give this company a single penny of your money.

I bought a used transmission with 8k miles come to find out when it arrived I had 3 different invoices from other companies I looked into this and the transmission actually had 35k miles. After I wanted to send it back they wanted a 25% restocking fee and for me to pay for shipping. I talked with a manager and told them I had talked to an attorney,they then decided to give me $500 back which is unacceptable. I wish I would’ve went ahead and sued this company.

I would like to share the worst mistake I have made on 8/2/2025 I trusted the Engine & Transmission World company I bought a transmission for my car I used my credit card to pay but here comes my nightmare they told me that the transmission was going to arrive between three business days and nothing ever arrived I called them and they told me it was already ready in their truck I asked them for a tracking number but the answer was we don't have one call us in two days
I called again for several business days, and it was the same answer, your transmission is in the truck and we don't have any tracking number and I never received anything. I called again and wanted to contact the seller who I spoke to the first time when I bought the transmission, and it was impossible. They never answered my calls, they always sent me to the shipping department.
Here comes the robbery, be very careful with this company, they are thieves, scammers. I paid them $2045.00 for the transmission and shipping. When I saw that I never received anything, after several business weeks I decided to cancel my order, and I contacted my credit card, and they told me that they had only returned $1425.00.
I contacted Engine & Transmission World because they had charged me $620.00 dollars. They told me it was for shipping and restocking fees, but I told them that you never sent anything, and I never received anything. Their response was that we never sent anything, but you cancelled the order. Now you must pay. For shipping and restocking fees
Now I have to pay my credit card balance of $620.00. Be very careful with these thieves. If anyone knows a lawyer or a way to file a lawsuit against them, please put it in the comments. Let's join all of us who have been robbed and file a lawsuit.

they sold me a motor claiming it had 59,000 miles on it, told me there was a 5 year or 50,000 mile warranty. we put it in and the then engine wouldn't run we found a bad timing chain which means the engine they sold us had over 150,000 miles, we have been contacting the company and they have not honored the warranty Engine and Transmission World LLC - Cudahy WI
Engine and Transmission World LLC
2100A E College Ave
Cudahy, WI
United States
Phone: 414-856-2066
Web:
Category: Auto Parts
Engine and Transmission World LLC Rip off - Scam for parts adn repairs Cudahy WI

Scam!!
Scam company. Do not waste your time or money with them. They are SCAMMERS masquerading as legitimate. The review page on there website is FAKE. They use deceptive language in there terms and agreements. BUYER BEWARE!! they where a decent company years ago but new ownership is a scam.

DECEPTIVE. Do not do buisness with this company, they charge you a core on a used engine and then charge more for the return then the core charge.They do not want the cores anyway as they are not a rebuilder. The products are not correctly placed on pallets for shipping causing damage. The communication proccess is also appalling and will completely waste your time. Look elsewhere before using these clowns.

We run a mechanic shop in Hopkins SC. Bought a motor for a 2000 Mirage early this year from these guys. First, shipping was terrible. It took over a month to receive it. Second, a cam gear was bent and the throttle body were bent up. Which granted no buying a used motor a throttle body usually doesn't even come on it unless their too lazy to take it off but if it's on there and shows the kind of denting that one did it shows impact and hard impact where the motor in general is concerned. So if course we call them and they patch us through to someone I believe from the shop they had it delivered from and guy said cool I'll go ahead and make it so the warranty is active so we can get this corrected. So he proceeds to tell us 1 use the old throttle body off the old motor. Take the old cam gear and swap it out for the broken on and put all new timing on it even though with any motor purchases even remained TIMING is supposed to be included under warranty. It's part of the block. So he was supposed to credit money back to the shop owners account. I am 98 percent positive that has not happened. He was asked them ok so what of down the line this lady starts having issues with this motor because something was damaged internally whenever that came gear got busted and the throttle body got bent. He proclaims oh no we stand behind our merchandise we'll do what needs to be done to make it good. Cool. NOW maybe 6 months later guess what. Their motor only has 10 pounds of pressure on cylinder 1 and they refuse to warranty the motor. Claiming the motors warranty was not "activated" within 10 business days of delivery. A warranty in writing is a warranty period and of all the years we've done this with LEGITIMATE businesses we've never ran into a problem like this. Even the only issue we've had with anyone was a used transmission they refunded the customers money for claiming it had been sent back when we all knew the transmission was in his car and he was driving it. So I mean even THEY gave the man his money back. But these scam artists want to play like this is a game when this is a customers money involved here. Not just our time spent working on it. This place is a ripe off. Yeah they'll send you something. Don't expect it to work long. Stay as local as possible people. We will never do business with them again.

HORRIBLE company do not trust them at all. I called to ask about a transmission and it was like i was bothering them. After reading the reviews here it makes more sense. These people need to be put out of business.

SCAM ARTISTS FOR SURE

Received my engine with several broken bolts in the cylinder heads and other places. The engine was a rust bucket with spray paint over it. My mechanic, after looking it over refused to put it in my truck. I called and told them, sent pictures, and wanted a refund, and they told me to go F myself basically. Stay far, far away from these people.