Energysupportandadvice Anmeldelser 

179
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Gemma posts factually incorrect stuff and blocks you when you call her out. Shame as I support her otherwise.

Vurdert til 5 av 5 stjerner

After weeks of stress and worry with worsening mental health for my son, the account holder, Gemma sorted the issue with British Gas within 24 working hours. She is practical, empathetic, effective an... Vis mer

Vurdert til 5 av 5 stjerner

Daily, I read the work Gemma and the support angels have done IN THEIR OWN TIME to help anyone and everyone who are being bullied by the energy companies and people who are trying their hardest to fig... Vis mer

Vurdert til 5 av 5 stjerner

I contacted this service via Facebook after a problem had arisen concerning a standing charge debt with British Gas After a week or so, this matter was sorted out by Gemma and an advisor at British... Vis mer

Informasjon om virksomheten

  1. Forbrukerrådgivning

Skrevet av virksomheten

We provide FREE energy support and advice to people in the UK.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

179 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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3,6

Alle anmeldelser

(179)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Energy Support and Advice UK.

Energy Support and Advice UK, this company is providing excellent support for many people who are the end of their tether with energy companies and general cost of living. They go out of their way to help those most vulnerable and are constantly attempting to establish strong links with each energy company in order to help people who feel that they are in desperate situations to find solutions. I feel that this company tries very hard to be trustworthy and fair.

24. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A fabulous service

My mum (80, partially sighted and reduced mobility) was having significant issues due to a faulty meter. Eon we're not helpful at all...until I contacted Gemma. She took all the necessary info and contacted Eon on our behalf and suddenly they were available in the next 4 hours. It still took a few days to sort but we wouldn't have got there without the help of Gemma and her team. Fabulous service

11. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Honestly Gemma has been like a shinning…

Honestly Gemma has been like a shinning star. Brought light when things were extremely dull. She has helped us tremendously especially at Christmas. My children were so over the moon after she helped us. No amount of Thankyou’s feels enough for the help she has provided.
All the negative reviews I can only believe are through jealousy. Even when she isn’t feeling herself she puts others first before herself.
Yes she is part of a business with the energy help and so I perfectly understand why you wouldn’t allow other businesses to be recommended… even if she is helping people. Any business would be the same.
I can imagine she gets a lot of back lash like most people who try to do good but for me; she is an angel and well keep up the amazing work you do lovely because we need people like you as there are not very many out there. Absolutely would recommend going to Gemma if you are needing help.

23. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A genuine review

I've been a member of this group for a long time and seen it grow exponentially. The admins and experts are extremely knowledgeable and I have learned a lot from the group, which has benefited both myself and many others who I've divulged my energy efficiency tips to. The time they spend helping, guiding, advising and assisting the members is commendable, often way beyond what people would consider normal working hours.

Before joining this group I blindly paid my DD every month and rarely took an interest in how much energy I was using, whether I was in debit or credit, what appliances were responsible for large load, how much difference small simple changes would make such a draught excluders, what a Thermostatic Radiator valve (TRV) actually did and the correct settings for them (mine had all been on max for years). Luckily I joined before the huge price spoke in energy costs so having knowledge how to cushion the increases really helped. The group have some fabulous affiliations and discounts available to members and are careful about which organisations they associate with, so great work for the members and ask for nothing in return except to be kind to other members.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Full of knowledge and very helpful

I joined this fabulous group upon recommendation from a dear friend of mine and I've never looked back. Gemma and her team are all very knowledgeable and always go above and beyond to assist people in need. Gemma has a real passion for what she does and what she believes in. Her and her team all give up their time and vast experience and ask for nothing in return.
Like all groups on Facebook there will be members who try to upset the applecart. These members, once discovered, get weeded out and thus prevents them from disrupting the group.
If you are looking for accurate information and assistance then join this group.

21. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Begging for 5 star reviews

***EDIT***

Just received notification that my review is now live and overall score has increased from 3.7 to 4.3 so the Facebook Post obviously worked !

Joined the group and initially it was great but it has very much lost it's way. If you don't agree, you're blocked and it has become a money making exercise. Latest being, trying to get everyone to move over to tik tok instead as you can be paid to be a creater and be sent money gifts.

I never thought to leave a review but after posting a link to this site, begging for great reviews, I completely agree with the negative ones already received, as i've witnessed it, so have left an honest score too.

Her heart might have been in the right place initially but her and her team of admins have spoilt it with their attitudes. And although I'm sure they've helped people, unfortunately the negatives far outweigh the positives :(

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a team!

Daily, I read the work Gemma and the support angels have done IN THEIR OWN TIME to help anyone and everyone who are being bullied by the energy companies and people who are trying their hardest to fight when they have wrong bills or readings etc but the companies just just won't listen. The last few years have been extremely hard for most if not all of us and Gemma and the team have done their best to get things sorted for people to relieve huge amounts of stress! Probably actual life savers for some!!

24. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Accurate advice delivered in an easy to…

Accurate advice delivered in an easy to understand format, and with compassion - which is a rarity. The team all work tirelessly to help people who have issues with their energy bills.

Highly recommend this group if you are having problems with your energy supplier, or have a query regarding billing.

1. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

amazing knowledge

I’ve found this group amazing! The knowledge and support is outstanding! They are all so helpful and non judgmental

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Keep up the great work!

Have been a member of this group since the beginning and have witnessed the amount of people Gemma and her team have helped. They go above and beyond every single time and work round the clock to get people's issues sorted. It's an amazing community for people like myself as it can be very overwhelming knowing where to turn for help. Have even been given advice for other friends. They are fabulous and are worth their weight in gold.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Supportive and Knowledgeable

Energy Support and Advice does exactly what it says. Gemma Hatvani and her team work tirelessly for anyone who has a problem with an Energy Company.
I, personally, have learnt a great deal regarding pricing and savings through this group. Advice is freely given and by any member of the team whose expertise it is.
I know there are many people who have been grateful for the support given. This advice and support is desperately needed at this time unfortunately. Without this group, many many people would be sitting in the cold and dark.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They provide such an invaluable service!

The support these guys provide and the advice they give is absolutely brilliant. They really do care about helping people, and this is clearly reflected in everything they do! I'd have no hesitation whatsoever recommending them to anyone who is having issues with their energy provider.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Gemma is fantastic

Gemma is fantastic with her tremendous knowledge and understanding. She has helped me so much I don't know what I would of done if I didn't have the support

12. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wanna be z lister

Edit ☆☆ 23.1.2024 Now she is posting false poll information and banning people saying they are poaching from her silly fb group. Gemma is on several other groups and regularly promotes her fb group. Hypocritical and underhanded unprofessional springs to mind.

Omg where do I start. This group is awful she is under the impression she is some z list celebrity.

She classes disagreeing with her or not wanting her money making affiliate links as being rude.... and block's or deletes comments people make when they are supposed to be a CIC it shouldn't be allowed.

There are no robust safeguarding procedures in place and people who are vulnerable get deleted from this so called CIC if they dare to challenge or disagree with her.

She will not provide impartial advice or allow signposting to other agencies as she seems to want everyone to think she is a hero it's embarrassing she should be ashamed.

If she was genuine she would stop all this boasting and putting herself on a pedestal and LISTEN to other people's opinions rather than her way or no way.

It's clear she is just looking to gain popularity on socials it's cringeworthy and far from the professional director she claims to be.

13. januar 2024
Anmeldelse skrevet uten oppfordring

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