Kerry was very quick at responding to my initial enquiry email, and subsequent emails following as I was unable to pick up the call due to my issue. She very quickly called me back on my mobile and fi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have contacted Enconvo for the internet down issue today. With Eve and Dominic's help, the service is back on after roughly 4 hours. Luckily the internet service came back on, but even without this... Vis mer
All staff we have encountered from day one have been professional and informative. Going above and beyond to support our needs, We were constantly updated and nothing was too much trouble. They atten... Vis mer
Selskapet har svart
I have had a few issues with my newly installed telephones, Dan has been an absolute star and has fixed the issues really promptly and checked in with me to see if everything was working as should.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’re on a mission to make every contact more meaningful. The Enconvo business has rapidly grown to encompass some of the best technologies and minds in communications. Throughout the UK and Europe, we are one integrated Enconvo family, uniquely positioned with the breadth and depth of telecom services, contact centre functions, productivity tools, mobile expertise and connectivity. No matter the shape or size of your business our solutions make amazing things happen.
Kontaktopplysninger
Telford, Storbritannia
- 0800 097 6543
- enquiries@enconvo.co.uk
- enconvo.co.uk
4,6
Enestående
664 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
new system
replaced old phones and a much better system without extending the contract
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for the review! Our team is here anytime you need support.
Service
Fantastic service once again ! Can't fault the attention to detail and the high standard of service .
1. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for the 5 star review Melvyn, if you need anything at all, the team are on hand at any time, to support you.
Can always rely on Enreach
Having been with Enreach for a number of years already there was no decision to make. The support is always there. It gives us as a business the confidence to renew our contract.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Great to have you back on board with Enreach Paul. We appreciate the 5 star review, and the recognition for our amazing support teams.
amazing product and support staff
amazing product, service and support...I searched the market for an IP phone provider and found Simon from Enreach. He gave tonnes of features for a softphone and mobile app for a fixed cost per month. The delivery team were amazing, Gurjit helped me a lot. Importantly I could contact them when I had a question. It then went live. I wanted to make some changes I was helped quickly by Andre the engineer, Dr Dre! he was like a doctor and got it working as I wanted it, he was always back to me with updates and the changed were implemented quickly. Ryan in support helped me with integration for dialling out via CRM. All round an amazing experience from quote to go-live ! thanks Enreach
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for such great review Richard, we will be sure to pass on your feedback to Simon, Gurjit, Dre and Ryan.
The team are on hand whenever you need them, so be sure to drop us a call or email if you need anything at all.
I wanted to take a moment to express…
I wanted to take a moment to express how extremely pleased I am with the support you’ve provided, especially from Joanna Russel. Her professionalism, responsiveness, and efficiency made a significant difference in ensuring everything runs smoothly.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for such great review Luis, and your recognition of Jo, we will pass this feedback on to her.
We are glad pleased to hear how happy you are with the support you receive from the team, please don't hesitate to contact us if you need anything at all.
Excellent customer service
Excellent customer service, Joanna allways there to sort any problems we have. Prompt service always.
17. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for leaving your five-star review. We will pass on your kind words to Joanna. If you need anything else, please don't hesitate to get in touch.
Sarah is the best!
Hi
We moved to Enreach as they bought out Pace Telecom. Initially we had some teething problems but since Sarah Paskin became evolved the level of service is superb
Many thanks Sarah!
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for your five-star review. We are glad that Sarah provided you with great customer service. Please get in touch if you need any further assistance.
Fabulous customer service
Gurjit was so helpful from the very start. We really did receive great service and I'm very grateful that he was able to keep us updated through the whole process.
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Georgina, thank you for your five-star review. We are glad that Gurjit assisted you and that you are happy with the service you received.
Had Andrea follow up on a query with…
Had Andrea follow up on a query with our phone lines and he knew exactly what it was and fixed it within 5 minutes.
2. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Sarah, thank you for your feedback; we're happy that Andre resolved your issue. If you require further assistance, please don't hesitate to contact us.
Great experiance in providing an…
Great experiance in providing an excellent service, especialy from Donna and Josh, definatly worth a call
1. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Douglas, thank you for your five-star feedback. It's lovely to hear how Donna and Josh provided a great service for you. If you have any further issues, please don't hesitate to get in touch.
Andre was really helpful and efficient
Andre was really helpful and efficient. Really happy with the service we received.
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Emily, Thank you for your 5-star review. We are glad you are happy with the service you received. If you need anything else, please don't hesitate to get in touch.
Enreach are great and Andre helped me…
Enreach are great and Andre helped me very well today, thank you.
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Christian, thank you for your 5-star review, we will pass on your kind words to Andre, If you need anything else please don't hessitate to get in touch.
very helpful support
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Derek, thank you for your 5-star review, we are glad you received the help you required. If you need any further assistance please don't hesitate to get in touch.
The Gentleman was very helpful on the…
The Gentleman was very helpful on the phone and got my walk about phone sorted in quick time.
Good customer service as usual!
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Beth, thank you for your 5-star reveiw, we will pass your kind words onto the team, if you need anything else, please get in touch.
Thanks
Andre was really helpful fixed the issue with no problems
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Mark, thank you for leaving your five-star review! We're happy to hear how Andre helped you with your issue. If you need anything else, please don't hesitate to get in touch.
Andre was fantastic
Andre was fantastic. Very professional and had me up and running in no time. 10/10
10. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Thank you for your five-star review. We are glad you are back up and running. We will be sure to pass on your kind words to Andre.
Great service
Following our recent installation from Enreach I can already see the benefits of the great product. The service has been great and helpful support provided by Gurjit and Gary
10. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Matt, thank you for your 5-star feedback; we will pass your kind words on to the team. If you need any further assistance, please get in touch
Maria is fabulous
Maria is fabulous! Knowledgeable and friendly. Very helpful. I look forward tio working with her again.
9. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi James, Thank you for your 5-star review. It's always lovely to hear positive words expressed about the team here at Enreach, and we will pass on your kind words to Maria.
Andre resolved the issues
Andre resolved the issues. Delay on contacting me (>8 hours) only reason for a reduced score, otherwise would rate as 5/5
6. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi Kevin, thank you for your feedback; we're happy that Andre resolved your issue. If you require further assistance, please don't hesitate to contact us.
Andre Thompson was quick on answering…
Andre Thompson was quick on answering my queries and troubleshoot my concern. He was polite and very nice. KEEP IT UP.
6. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Enconvo
Hi John, thank you for leaving your five-star review! We're happy to hear how quickly Andre helped you. We will pass on your feedback to him. If you need anything else, please don't hesitate to get in touch.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.