Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... Vis mer
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the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... Vis mer
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Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.
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Informasjon om virksomheten
Skrevet av virksomheten
Online Video Games Retailer | PC, Mac, Consoles & More
Kontaktopplysninger
Storbritannia
- helpdesk@egaming.com
- empiregaming.com
2,4
Under middels
971 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Haven't been able to find or activate…
Haven't been able to find or activate the game despite installing steam. No warning before purchase I would need to either.
After sales team were terrific and when they were unable to help sort the problem instantly refunded. Thank you.
5. oktober 2021
Svar fra EGAMING.com
Hello Colin,
Thanks for your review.
We are unable to locate any support email regarding this issue, we would have much appreciated if you had given us the opportunity to resolve the issue prior to leaving a negative review.
Please use the link below to get in touch with us and we will help you resolve the issue:
https://support.egaming.com/hc/en-gb/requests/new
Kind regards,
EG team
Thx alot for everything and the great…
Thx alot for everything and the great quality of customer service when required!!
5. oktober 2021
Svar fra EGAMING.com
Thank you
Sorry..
Sorry... but I had a hard time figuring out how to make it all work. I tried following the instructions but it took forever to get it downloaded and started up for me. Kind of a confusing process...
Dan
4. oktober 2021
Svar fra EGAMING.com
Hello Dan,
Thanks for your review.
The game can take some time to download depending in your internet connection speed.
We have a support team that can help you step-by-step if you are having difficulty with the installation process. We would have much appreciated if you had given us the opportunity to help you with the issue prior to leaving a negative review.
Kind regards,
EG team
Svar fra EGAMING.com
Thanks Geoff
It just works.
The key works as intended. Just had to wait a few minutes to get a call and mail for the key. Explained me how to redeem and download. Nice, professionnal and everything. I'll give you guys a 5 and thank you again.
2. oktober 2021
Svar fra EGAMING.com
Thanks Draeka
Svar fra EGAMING.com
Thanks Paolo
Svar fra EGAMING.com
Thank you
I was impressed
I was impressed. As smooth a process as I could ask for when buying a steam code. It arrived quickly and I had no problems with activation. Excellent work, Egaming.
22. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra EGAMING.com
Thanks Noah
Ordered Cities: Skylines
Ordered Cities: Skylines 70% off the original price listed on steam. Works fine, thanks!!
17. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra EGAMING.com
Thanks Jack
TW: Rome 2 Spartan Edition
Bought the game, received multiple email confirmations as well as the code to redeem the game rather quickly and instructions for how to activate it. Fast, easy, reliable.
10. september 2021
Svar fra EGAMING.com
Thanks Age G.
Return policy is terrible
Return policy is terrible. My game was not functioning, but they refused to refund it for me.
10. september 2021
Svar fra EGAMING.com
Hello Lindsay,
Thanks for your review.
Our support team had requested further information regarding the issue, however, they still haven't heard back from you. We would have appreciated it if you had given us the opportunity to resolve the issue before coming to such conclusion.
Kind regards
EGAMING Team
My experience with purchase of a game…
My experience with purchase of a game was absolutely a delight.
I received the Steam code within 5 minutes of the purchase and the codes were accepted by Steam without any issues. Very happy to recommend egamingcom.
9. september 2021
Svar fra EGAMING.com
Thanks Bill
There was issue/buy problem that…
There was issue/buy problem that occurred but customer service worked till they figured it out while being really respectful an going out of the way to reach out,over and over with ideas,show he cared and was determined.
End the end,probley 1hr. Or just under and all was fixed with 100% satisfactory.
8. september 2021
Svar fra EGAMING.com
Thanks Justin
Got my code as soon as I hit submit…
Got my code as soon as I hit submit order! And they’re legit codes too! I trust them with my life
7. september 2021
Svar fra EGAMING.com
Thanks Monica
Svar fra EGAMING.com
Hello Keira,
Thanks for your review.
Please use the link below to describe the issue and we will help you:
https://support.egaming.com/hc/en-gb/requests/new
Kind regards,
EGAMING team
Your Tech support in downloading my…
Your Tech support in downloading my game was fantastic. Very quick response and understandable instructions to follow, for the download problem. Thanks again.
6. september 2021
Svar fra EGAMING.com
Thanks Ernest
Svar fra EGAMING.com
Thanks Tracey
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.