While I was happy to get the products and to have them delivered, I had penned a short message in the “instructions” box which would have been clear to the recipient if it had been copied to the deliv... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actuall... Vis mer
I am a big fan of Ellie's Cellar. Their shop in Helensburgh is first class as is their on line ordering facility with local delivery as an option. I bought a large quantity of wine for a party in Oct... Vis mer
Selskapet har svart
I had to make a last minute change to the delivery address for my order.. I emailed Danielle rather than call, as I live in Australia, and she organised the change with no issues at all.. she was so... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We're a small, family ran business who specialise in Wine, Gin, Whisky and Craft Beer. We have 5 stores across Central Scotland including Alva, Dollar, Auchterarder, Crieff and Helensburgh. Local Delivery, UK Delivery & Collection in our stores is available.
Kontaktopplysninger
25 Bridge Street, FK14 7DE, Dollar, Storbritannia
- 01259 740283
- elliescellardanielle@gmail.com
- elliescellar.com
4,7
Enestående
136 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great prices and great service
2. september 2025
FIVE STARS every time
The only UK stockist of our favourite red wine! Always great pricing, always excellent service. It's just a shame the delivery firms keep dropping the boxes! I certainly can't give DHL five stars, but I CAN give Ellie's Cellar and Danielle at least FIVE STARS every time.
21. august 2025
Still haven't received the wine
Still haven't received the wine. It's been over a week. I waited in yesterday, having been advised of a delivery slot and the time passed and no delivery, no notification.
Today I received another notification from the courier company advising delivery today. No apology for yesterday or Wednesday's non delivery.
I have no hope of delivery today, being that he is only at 3 of 73. Not sure why you use such incompetent Courier's and why you would send me a review request, when I haven't even had the product.
6. august 2025
Good price, slow delivery
Excellent price, would have hoped for a quicker delivery. Order made on a Friday, delivered on following Thursday and it was a local delivery.
14. juli 2025
Omce again great service
Omce again, a quick turnaround. Pleasant staff and lovely wine at good price. Often books wine through Elies. Px
24. juni 2025
Fast delivery and good quality wine for…
Fast delivery and good quality wine for a good price
13. mars 2025
Not very good communication about when…
Not very good communication about when delivery would happen but nice guy who delivered
25. mai 2025
Disappointing mystery reds box.
Usual excellent delivery but the mystery reds box containing 8 bottles of low alcohol Italian wines (11%) was disappointing at best. Finding them thin and vinegary, I threw two bottles away after trying them.
No credit was offered for these but the remainder were readily exchanged for equivalent value of better wines at a fairly local shop.
22. april 2025
So just placed my third order with…
So just placed my third order with Ellie's Cellar after discovering them at the end of last year. I had reason to call and speak to them before placing my order as I wanted to know if they six bottles of the drink I was ordering. The chap I spoke to was so friendly and polite, placed my order and it was here with in a few days. Same just before christmas, decided to stock up with a few more bottles and the service was swift and easy. The pricing is excellent, I have found savings on some products vs Tesco. Not to mention how well packaged the products arrived. This is one very happy customer.
7. april 2025
Anmeldelse skrevet uten oppfordring
I ordered what I wanted to order
I ordered what I wanted to order, and the order was dispatched very quickly, thank you.
Pity the delivery company are not so good!
1. april 2025
Brilliant company to deal with
Brilliant company to deal with. Exceptional service and quality products. Great delivery service once order is placed within 2 days.
No problem changing items wrongly delivered.
Good value
28. mars 2025
Super easy to book wine online
Super easy to book wine online. Local delivery prompt. Helpful staff.
26. februar 2025
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