Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The convenience of making your own holiday cards, announcements and invitations that people can't throw away or misplace. If they want to keep the cards/photos that you've uploaded to your custom card... Vis mer

Vurdert til 4 av 5 stjerner

I was searching for a free virtual ecard site; I thought I'd found one but ended up having to pay $6.50 after customizing the card. But at least it was only $6.50 one time whereas other similar sites... Vis mer

Vurdert til 5 av 5 stjerner

I've used Ellacard throughout the past year to recognize friends, family, co-workers. It's a great way to let your network know you care about their time, feedback, insights, and milestone (i.e. birth... Vis mer

Vurdert til 4 av 5 stjerner

It gave nice choices on designing your own card. It was easy to work the app. The process was fast. Overall a good experience, will recommend and will use them again.

Informasjon om virksomheten

  1. Takkekortbutikk

Skrevet av virksomheten

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

144 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good product experience

Not sure what some of the other people are talking about. The site works well and I had no issues at all. According to their faq they have a satisfaction guarantee and their pricing is fair as they don’t force a subscription which I like.

20. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not a free service

It is difficult to find pricing on the site, but offers both subscription and the option to add credit toward future purchases. Look for this before attempting to make a purchase; it is not discoverable from the check-out page. Note that cost is based on the number of people who sign the card/ add images, etc. as well as if it is a group-signed card or sent from an individual.

I did not find this to be cost-effective, and I don't appreciate the less-than-transparent pricing options. I will find another service.

19. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Confusing - don't waste your time

Don't waste your time here if you're an occasional "evite" type person. You get what you pay for. I'll confess, I went here seeking a less expensive alternative for a simple e-card for a 11 year old birthday party. All I wanted to do was use a photo my daughter created as the cover and sent it to 15 people. Evite wanted to charge me maybe $1.5-2/invite? So I tried this service (maybe owned by Evite, ironically).

The interface is confusing. Notifications about responses to an event don't seem to occur. Want to share or co-host with a spouse or other person. Nope. Need a mobile experience - get ready for 5 years ago.

Maybe if you send e-invites all the time and want rock bottom pricing and are ok learning a new system for managing all your invites, maybe you'd like this service. Maybe.

27. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ellacards is not a no subscription fee…

Ellacards is not a no subscription fee service as advertised.

I wish I would have scrolled down to the bottom of the pricing page after the pricing options per card before wasting my afternoon trying to design one card (my first and last time using Ellacards) to discover that prepaid credits are required, not the option to purchase a single card as listed. Ellacards has unique options with the ability to add photos, personalize messages from contributors (friends/family), and add music to their cards but I found it unfortunate that they don’t advertise their pricing credit/subscription fee honestly on their site. I should have known prior to creating the card before I used my time I can’t get back.

15. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Ellacard

Svar fra Ellacard

Hello,

We are sorry you feel misled, but we are very upfront about our pricing, and anyone can navigate to our pricing page to see exactly how we charge for our products. Additionally, we do offer a no-subscription option. When a customer purchases a credit pack, it is a one-time purchase and they will not be charged again - thus it is not a subscription fee. You correctly identified so many of the great features we uniquely offer our customers - the ability to add photos, videos, personalized messages, and more to our cards, the ability to invite others to sign your card, the ability to add music, custom backgrounds and confetti, and finally the ability to send the card(s) by text and email. These are not features that are easy to make, and we do not sell or share your data, so the only way for us to offer a premium product is to charge for it. We believe that our $10 base credit pack, which lets you create up to 5 cards is a fair price for all of the features we offer. Having said that, our goal is to come across as anything but dishonest, and we are sorry you had a poor experience so if you reach out to us we are happy to discuss further.

Vurdert til 4 av 5 stjerner

Got billed twice after transaction apparently failed!

Tried to finish but the website just kept hanging up and could not complete the transaction. Then two hours later, got notifications from PayPal…Ella Cards billed me twice??!!

And I had already sent an e-card using a different company.

Edit: Ella Cards responded promptly and issued refund.

22. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Deceptive Checkout Experience

Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing!

Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense.

But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

8. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Ellacard

Svar fra Ellacard

Hi Nicole,

You are absolutely correct in your observation that our subscription plans make more sense from an economics standpoint. Having said that, we do not want to force customers into a subscription like most e-card services do, and so we offer one-time payment options as well. For those customers who do subscribe, we have focused heavily on building a whole suite of tools and products, including cards, videos, and invitations, in order to create as much value to our subscribers as possible.

I do think it’s a bit disingenuous to compare our service to a simple email or even a traditional paper card, when you can use the Ellacard form factor to include photos, videos, gift cards, and GIFs in addition to text on as many pages as you want, not to mention the remote group-signing aspect or that you can send / resend to multiple recipients and verify delivery. There are no comparable services that offer the same level of customization as Ellacard, and I hope as someone who works in tech, you can appreciate the complexity that goes into building these features.

All that said, I definitely appreciate your complaint, and frankly you’re right - we do prominently feature our multimedia card editor and push users towards it to demonstrate our customization tools that differentiate us from other e-card services. As a relatively young company with little public awareness of our product outside of clicking on an ad, we need that user experience to be front and center.

It may also interest you to know that we make no money on the majority of our users, and we do not share any user data unlike most tech companies, which our customers appreciate immensely. As the saying goes: “if you are not paying for the product you are the product”.

Please feel free to reach out to contact@ellacard.com if you’d like to continue the conversation.

Vurdert til 1 av 5 stjerner

I would go less for a rating but that…

I would go less for a rating but that is not an option. The "service" is a joke and not as advertised. I knew from the start that I would design my own card. I am so glad I did as the selection is mundane at best and uncreative. The site unfortunately does not provide a horizontal format nor informative instructions. My card supposedly was sent to the named collaborators, who I supposed to be those to sign the card, per the "details" for the order but 24 hours after it was supposedly sent none received it. Well, except for the bereaved, who was not to have received it until later in the week AFTER his colleagues had signed it. As others mentioned imagine my surprise when at the end there was a charge as NOWHERE was it mentioned. The charge was not significant and for the convenience it might have been worth it in this time of hybrid schedules had the "service" actually worked as advertised. I already have one email submitted with questions to which 24 hours later I have not gotten a response. I submitted another email a few minutes ago asking how I can be sure the collaborators don't receive the silly card now that the intended individual has already received it. I cannot recommend this "service" and would like to speak to those leaving 5-star reviews to see if they were written by the owners family.

6. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Ellacard

Svar fra Ellacard

Hi Donald,

That's definitely a harsh review and we're deeply sorry you had such a bad experience with Ellacard, especially considering your card was for such a serious occasion.

From your correspondence, it's clear that you mixed up the "contributors" (those signing a card) vs. the "recipient" (the person for whom the card was intended, the bereaved in this case). We've tried to make the language as clear as possible, though it's clear we have failed you, and we will be making updates to improve that based on your experience.

We don't have any record of you contacting us on any channel until one full day after you placed your order. When you did, we sent a detailed response to your email within one hour. We take great pride in our rapid support, and that's one of the key reasons we DO have so many glowing reviews across all review sites.

I wish you had expressed your frustration over the correspondence with our support email rather than trying to shame us publicly as we DO take a lot of pride in having the most feature-rich product in this space and we DO work closely with our customers to A) assist as soon as possible, B) refund where we're unable to assist, and C) continually improve our product, hence why the vast majority of our customers are extremely satisfied.

I understand you're frustrated, but please don't make assumptions about us or the effort we put into our product, and please don't disparage the integrity of our hard-earned, satisfied customers.

We had already refunded your order as Ellacard credit as you had expressed interest in trying our product again in the future, though as your review clearly expresses the opposite, I’ve processed it in cash instead.

Please do feel free to reach out again. We are definitely open to feedback and work hard to make things right.

Thanks,
Alex from Ellacard

Vurdert til 5 av 5 stjerner

My new favorite greeting card platform

I’ve used a few greeting card platforms, and Ellacard is my new favorite. It’s got the best features - I especially like that anyone can add videos and photos. I started a large group ecard (over 50 people) and everything worked out perfectly. Thanks Ellacard, I’ll be back.

7. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not working

Initially, I was pleased by its options. It doesn't let you crop pictures, but it's fine. When I was testing the card, i asked to send it to me for testing, but no matter what I did, I couldn't open it. I received several emails with the same code. I tried to unsubscribe, it put that since it's a test email, I cannot unsubscribe (as I'm not subscribed). Furthermore, it did say it's free on google and that's why I tried it. It didn't work for me.

29. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disgraceful

Disgraceful, states clearly fees not forced, then after you waste 10 mins you have to give payment details.
Cards are very plain and site is deceptive with false claims, avoid it save your money.

24. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Ellacard

Svar fra Ellacard

Hi Paul,

We are sorry you feel misled. We do not advertise our products as free anywhere on our site or our advertising. We DO say that you do not have to purchase a subscription to use our site, which is true. Just because you do not need to purchase a subscription does not mean we are free, and I would warn against using any sites that are free as they will likely sell your personal data. It appears that your poor review is a reflection of your disappointment that our product is not completely free and not our card selection or platform, which over one million people have enjoyed.

Regards, Ellacard

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