So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Vis mer
Selskapet har svart
Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Vis mer
Selskapet har svart
Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Vis mer
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Outstanding customer service! I only recently discovered this company and have had issues with sizing, staff have gone above and beyond on numerous occasions in order to get this rectified. From t... Vis mer
Selskapet har svart
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fuller cups are just small bras run slightly larger - they are useless. Straps very thin, only 2 hooks, no side support at all, no projection in the cup. Received one that fitted well but the second was just awful. About 4 cup sizes too small awful. Return window extremely short.

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I originally ordered the wrong size for both the top and bottom. After speaking with the team at Elia, they helped me choose the right size, and once the replacement set arrived, it fit perfectly. It’s a beautiful set and I’m very much looking forward to receiving my next set! I also received very good feedback 😉

Svar fra Elia
After loosing weight having 3 children and loosing my sparkle i came across Ella boutique for a simple treat each month for myself the laundry each moth I recive is quality comfortable and sexy I look forward to see what I have in the box each month and so far I love it all its easy to change sizes and styles each month by going on to my account and editing 100% recommend xx

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Lovely quality, comfortable and beautiful!
Best customer service I have received in ages I would highly recommend!

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Overall lacking
Over the months the box has declined in quality, the underwear sets do not match the box themes and the underwear always runs tight.
I am a uk 8/10 and order a S but the fit isn’t right

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Beautiful lingerie very detailed and a treat to open. Customer service is excellent and answer all questions promptly. Highly recommend this subscription.

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Lovely lingerie and always a monthly treat
Great fit and quality

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Absolutely fantastic
Ive been signed up for a year now I love them its a nice suprise every month i love all the little bits you get too
Im a tiny a and they fit beautifully

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Amazing company, had to change size on the subscription and they were so helpful and accommodating, love the extras, sets are beautiful and so is the packaging, thankyou :)

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Was really happy with them at first, until I was scrolling SHEIN one day and came across a set that I’d received from Elia that was priced at £2, and then another set, and another and another… I PAID £30 FOR £2 SHEIN UNDERWEAR!! Avoid avoid avoid this absolute scammer!!

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Product issue, customer service was excellent letting me know beforehand and offering very good alternative, subscription is normally routine and lovely items, wonderful quality and worth the money

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Fantastic underwear comfy stylish and my husband absolutely loves them the presentation box was just lovely
Thank you again looking forward to my next order ❤️

Svar fra Elia
Best decision I have ever made, I absolutely love getting these boxes through each month - they're always new and interesting, always utterly stunning pieces and extremely well priced. Much cheaper and better than lingerie you buy out in retail shops, but just as good quality and prettier designs!

Svar fra Elia
The product is fantastic! The packaging, communication everything! I love all the colours & styles. I love the surprise opening the boxes! The little things like the team bags, bobbles, flowers. Such lovely wee touches. The fit is amazing also!

Svar fra Elia
This company is great! Its such a lovely way to spoil yourself with such pretty underwear. I have the surprise box, every other month. I never know what im getting and there's always a scrunchie, and other little treats included. I love the fabric petals; I'm collecting them in a little crystal bowl. I like the attention to detail. The bottoms sizing were a bit small, when I explained this, customer service got straight back to me and sent me replacements, which I thought was really kind and shows how much they value their customers. I can't wait for my next box!

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I sent an email about 2-3 days ago regarding my order, with no response. Not only did I not get the colour I asked for (I was given light blue and white instead of dark shades), but the quality was awful, with loose thread, finishing issues and extra lace that they had forgotten to cut off. Considering they advertise this email as their point of contact, I’m confused as to why I have yet to receive a response. It is evident that both their quality control and customer service are not up to standard.

Svar fra Elia
AAA omg my boyfriend keeps ordering me these and the quality is incredible. As a curvy girl i adoreeeee receiving these adorable themed lingerie packages that make me feel so confident. They have given me such a confidence boost and are true to size. We upped our subscription from monthly to twice a month as im addicted. Cute extras, cute packaging, great feeling. Thankyou !!!

Svar fra Elia
Sam has been an absolute angel, sorted my mistake on delivery address as I put the an old one on the order, great service and very pretty boxes with a few extras in there for my wife.

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I put in my style and size preference and every single month a new box arrives, each as gorgeous as the last month but never repeated, opening my monthly Elia box has become an event amongst my friends and boyfriend is excited about it!

Svar fra Elia
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