ELEXtensions.com Anmeldelser 525

Quickly identified issue and provided directions on resolving. Issue was due to USPS changes in package sizing requirements

The customer service with Elextensions.com is amazing. We were having issues aligning our shipping and packaging and they were so patient and kind in walking us through troubleshooting and directing us towards how to remedy the problem. I love that this company takes time to talk to you and solve the problem.

Bronia at Elextensions/EasyPost was very helpful. Getting on a Google Meet Up call made the difference rather than emailing back and forth. She was very patient with me.

Great service and great resources. I highly recommend

Best plugin. They have amazing customer support, they listened to my query and solved it in no time.

Purchased an awesome plugin for my website (Bulk Edit Products) but I am not computer savvy AT ALL. I contacted customer support and they helped me install the plugin in less than 2 minutes!

We met with the team at ELEXtensions which was great! We got a perfect understanding of how their plugins work along with some items that need to be done ahead of time to steamline the process of getting our store ready for shipping with accurate rates. Super friendly support and overall team! Thank you!

I've integrated several ELEXtensions plugins into my WooCommerce store and it's been mostly smooth sailing. On the rare occasions when I encountered issues, I was impressed by the responsiveness of their customer support team. They've consistently handled my concerns with speed and a touch of professionalism that really stands out.

I had an address problem and they helped me to fix it very quick.

Sidhartha helped me fix the issue during the call. The developer's fixing process might need some improvement. But sidhartha's help during the call was excellent.

I recently had a great experience when working with a plugin by Elex.

Arguably the MOST critical part of an ecommerce website is the delivery address. After three years of having ~1% of my orders get returned to center due to an incorrect or undeliverable address from the customer I finally found this plugin by Elex. Installation was ridiculously easy, with the most difficult part being figuring out how to get the proper Google API key (Elex does a good job documenting, it’s just a funky UI from Google). If that wasn’t good enough, I immediately had a question about customizing the plugin (the second street address would be automatically populated with a neighborhood value if available from Google, and I wanted it to stay blank). I sent Elex support an email, and to my shock they had a modified .zip in my inbox ~6 hours later that works exactly as I’d described to them. All in all, excellent solution for an extremely important problem for any ecommerce site. Wish I’d found this 3 years ago!

Great extension with awesome functionality. I have nothing but good things to say about the great level of support. I've had a number of issues and questions and on every occasion I've had a prompt response and they have been able to help resolve every issue. Can highly recommend the product & service.

Bronia was a breath of fresh air! Highly knowledgeable, yet very calm and confident. Despite technical glitches, she was able to clearly walk me through the product and show me how it all works. Very grateful to receive quality tech support.

Bronia was very helpful. Went through an example of how the plugin will suit my needs.

So very helpful, very understanding to my lack of knowledge, Would highly recommend this app and service! Thankyou Bronia! :)

Needed some help with debugging the error, Akash was very helpful and professional.

Submitted a ticket and within a day had a meeting with a sales person. Excellent and very responsive, Thank you!

Absolute amazing plugin and even more amazing support srtaff! Akash Singhal is the man! walked me through a very complicated task and was fixed in 20 minutes.

The plugin offers exactly what we were looking for and I received great personal and clear support form Sidhartha.