Electronic Express - Cleveland Anmeldelser 34

TrustScore 4 av 5

4,2

Beliggenhet

Bytt filial

4520 Frontage Rd NW, 37312-2905 Cleveland, Tennessee, US


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Every time I've visited the store in Cleveland, TN, my wife and I have always felt welcomed and well taken care of. I would highly recommend doing business there. We also want to thank Chase for alway... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Purchased Open Box AV Receiver online. Did not receive $25 off $250 or more purchase. Emailed Customer Service and asked to fix, ignored, no response. Had to drive 75 miles each way to pick up, no... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Sold me a new very expensive Window AC… Sold me a new very expensive Window AC unit that was falsely advertised as wifi capabilities ..Friedrich Chill Premier 10000 BTU Smart Window/Wall Air Condi... Vis mer

Vurdert til 5 av 5 stjerner

Our family has visited this store often and have always been welcomed and respected. The staff have always been knowledgeable of the products we have been interested in. In our last experience, the sa... Vis mer


Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Hvitevareforretning
  3. PC- og datatilbehør
  4. Databutikk
  5. TV-butikk
  6. Forhandler av vaskemaskiner og tørketromler

Om Electronic Express - Cleveland

Skrevet av virksomheten

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktopplysninger

  • 4520 Frontage Rd NW, 37312-2905, Cleveland, Tennessee, USA

  • 1-423 476-4426

4,2

Bra

TrustScore 4 av 5

34 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Every time I've visited the store in…

Every time I've visited the store in Cleveland, TN, my wife and I have always felt welcomed and well taken care of. I would highly recommend doing business there. We also want to thank Chase for always helping us out.

18. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Electronic Express - Cleveland

Thank you for the feedback!

Vurdert til 3 av 5 stjerner

Purchased Open Box AV Receiver online

Purchased Open Box AV Receiver online. Did not receive $25 off $250 or more purchase. Emailed Customer Service and asked to fix, ignored, no response. Had to drive 75 miles each way to pick up, no shipping offered or available. No Remote could be found at store and a request for price reduction so I could buy a replacement Remote was declined at store. This was a horrible purchase experience and I will never shop there again.

8. februar 2026
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Svar fra Electronic Express - Cleveland

Thank you for bringing this to our attention. We sincerely apologize for the frustration you experienced with your recent purchase. That is certainly not the experience we want for our customers.

We would like to look into the $25 promotion and confirm whether the coupon was properly issued and applied. Our customer service team can review this with you and coordinate with the store to ensure everything is verified.

We also regret that the remote was unavailable and that a resolution was not reached while you were in the store. We understand that driving such a long distance makes this especially disappointing.

Please contact our customer service team at 1-888-257-7500 or support.online@electronicexpress.com
so we can review your order and work toward a resolution.

We appreciate the opportunity to make this right.

Vurdert til 5 av 5 stjerner

All around good experience

Easy ordering process, great communication regarding delivery, and fantastic delivery guys- very polite, set refrigerator up, removed all tape & stickers, and hauled garbage away! Fridge was ready to load!

4. februar 2026
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Svar fra Electronic Express - Cleveland

Thank you for the feedback. Enjoy your new refrigerator.

Vurdert til 5 av 5 stjerner

Online purchase

I originally was making the purchase online for delivery because it said free local delivery either I missed it or it wasn't printed I did not know that the delivery was coming from Nashville which is 150 mi from where I live so I ended up canceling that order and driving 5 miles to the store and picking up the TV there the staff at the store was very helpful and friendly got my TV got it paid for and they even loaded it into the back of my car

22. januar 2026
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Svar fra Electronic Express - Cleveland

Thank you for the detailed feedback on your experience. Yes, our stores don't have the logistics to conduct deliveries so they have to be handled from the main distribution warehouse. For future online orders, you can use our buy online, pickup in-store to make sure the store has the item in-stock. Luckily items smaller than a TV can be shipped much faster so the 150 mile distance has less of a delay.

Vurdert til 3 av 5 stjerner

The fact thay what I ordered was not…

The fact thay what I ordered was not available in the store. And they tried upgrading what I bought

26. november 2025
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Svar fra Electronic Express - Cleveland

Thank you for the review. Your order should have been marked out of stock and we apologize for the inconvenience. Your review has been forwarded to members of district management for review.

Vurdert til 2 av 5 stjerner

Bought two Window Air conditioners,in…

Sold me a new very expensive Window AC…
Sold me a new very expensive Window AC unit that was falsely advertised as wifi capabilities ..Friedrich Chill Premier 10000 BTU Smart Window/Wall Air Conditioner
Write a review
EE Model #: CCW10B10A ·Manufacturer Model #: CCW10B10A ·UPC/EAN: 724587439472..... Bought two Window Air conditioners,in one month,both were damaged or used or open box,I paid for a NEW unit..Tony Wade

1. juni 2025
Vurdert til 5 av 5 stjerner

The delivery and workers were great

The delivery and workers were great, as well as communication with the customer representative!! I’m enjoying the washer and dryer too!!

8. januar 2025
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Svar fra Electronic Express - Cleveland

Thank you for the feedback! We are happy to hear that your delivery experience met our expectations.

Vurdert til 2 av 5 stjerner

Once you pay Electronics Express you are forgotten!

I can’t remember the exact date we bought the computer but it was in December 2024. Once we bought it, we had a technical question about how to do something on setting it up so we called the store. We were told they don’t handle any questions like that so we would have to call customer service. Strange how the salesperson was answering our questions in the store, although he was having to refer to Google for answers! We called the customer service line only for a very rude hateful lady to answer the phone . She had another phone number so we called and literally hung up the phone after 50 minutes!!! No answer! Overall horrible customer value after the purchase and zero customer help after the purchase! We will never be back and will warn others!!

15. desember 2024
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Svar fra Electronic Express - Cleveland

Thank you for sharing your experience with us. We sincerely apologize for any frustration or inconvenience you encountered. While our stores and customer service teams are limited in providing detailed technical support over the phone, we understand how important it is to receive helpful and timely assistance.

We’re sorry to hear about your interaction with our customer service team and the difficulty in reaching someone for support. This is not the level of service we strive to provide. We value your feedback and will share your concerns with the appropriate teams to improve our processes.

If there’s anything we can do to make this right, please feel free to reach out directly. Your satisfaction is important to us, and we’d like to regain your trust.

Vurdert til 5 av 5 stjerner

Excellent service

Christian and his partner were very quick, professional, and efficient with their time and movements. They did an outstanding job if delivering my items. And the support from EE was top notched. You guys informed me about the delivery date and time on multiple days. This helped us to prepare for you coming.

30. november 2023
Vurdert til 5 av 5 stjerner

Lindsey was so informative

Lindsey was so informative. Always answered my questions, and led me in the right way. Also, the delivery guys were very respectful. I have bought a lot of appliances here and I’ve never been disappoint.

1. oktober 2023

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