Ordered a baby carrier
Ordered a baby carrier, got sent complete different one that’s not even on their website. Have emailed twice and no response.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,2
Middels
11 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Poor quality, wont respond to my email
Took 2 weeks to come, and when it did come it was very poor quality. Im trying to return it but getting no response from the email address they advise emailing to start a return. Poor service!
15. mai 2026
Anmeldelse skrevet uten oppfordring
Cute blankets
Love the packaging and customer support, pretty cute blankets for spring
10. mai 2026
Anmeldelse skrevet uten oppfordring
Mooie verpakking
Had een deken voor mijn zoontje gekocht, had wel eerder verwacht maar kwam in goede verpakking en kwaliteit. Customer service was ook behulpzaam
25. april 2026
Anmeldelse skrevet uten oppfordring
I ordered goods on the 25th January …
I ordered goods on the 25th January Now 17th March after numerous emails I sent ive still not received my goods or a refund. This is a scam. They are still advertising on Facebook.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Élanoora
Hi Chriss, we’ve only recently claimed this Trustpilot account as this is a new store under our management. During that period, the website was undergoing maintenance, which caused delays and temporary access issues.
We’re sorry to hear you were unhappy with the product quality and your overall experience. Please send us your order number and email address so we can review this immediately. We are prepared to arrange a suitable resolution, including a return, refund, or compensation where appropriate.
Thank you for bringing this to our attention.
Company website doesn’t exist anymore…
Waited over 3 weeks for my purchase. When I eventually received it I didn’t like the quality of it. Definitely not worth the price I paid. The problem is that I can’t return it now as the company website doesn’t exist anymore…
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Élanoora
Hi Natalia, we’ve only recently claimed this Trustpilot account as this is a new store under our management. The website was undergoing maintenance at that time, which caused delays and temporary access issues.
We’re sorry to hear you were unhappy with your order. Please send us your order number and email address so we can resolve this with a return, refund, or compensation.
Thank you.
This company must be a scam
This company must be a scam. Received items packaged like rubbish in a bag. Squished to a degree I have never seen. Tried to return and it was sent back to me. And the email sends failure messages
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Élanoora
Hi Sharon, we’ve only recently claimed this Trustpilot account as this is a new store under our management. The website was under maintenance at that time, which caused communication issues.
We’re sorry to hear about your experience. Please send us your order number and email address so we can resolve this with a refund, replacement, or compensation.
Thank you.
Overall Good
Overall good products, ordered their onesies which I saw on facebook, could be softer but good enough. Prompt response from the customer service as well.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Élanoora
Hi Anne, thank you for your feedback. We’re glad you’re happy overall and that our customer service responded promptly.
We appreciate your note on the material and will pass it on to the team for review. Thanks for your support.
On time delivery as promised around 4…
On time delivery as promised around 4 days to netherlands
23. desember 2025
Anmeldelse skrevet uten oppfordring
Loveeee this brand’s product and…
Loveeee this brand’s product and service. Responsive and fast delivery. To Qatar only takes 4 days. The quality of material is very good.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.