eHealth Insurance Anmeldelser 

3 123
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The agents I've interacted with were very willing to help solve problems I encountered and were very friendly. The application process through ehealth is pretty simple. Most problems I've had were wit... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I talked to multiple people but the one,Denise Anderson, helped me the most. She's a very helpful, nice and knowledgeable person.

Selskapet har svart

Vurdert til 5 av 5 stjerner

My agent, Steve G., made it so easy for me to enroll in a new dental plan that will save me money and give me more benefits than my other plan that I had through my federal voluntary benefits. I am g... Vis mer

Vurdert til 2 av 5 stjerner

Seemed like a great site and signing up was effortless. Would have given 5 stars, except after I enrolled in my plan after your site told me that my oncologist was in-network. I specifically compared... Vis mer

Informasjon om virksomheten

  1. Helseforsikringsselskap
  2. Forsikringsbyrå
  3. Onlinemarked

Opplysningene stammer fra ulike eksterne kilder

Founded in 1997, eHealth is the nation’s leading private health insurance marketplace. Millions of individuals, families and small businesses use our top-rated tools to compare and purchase health insurance from leading insurers like Aetna, Humana, Kaiser Permanente and Wellpoint. In addition to health, dental and vision insurance products, eHealth also provides powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online. Headquartered in Santa Clara, eHealth has offices in San Francisco, Gold River, Austin, Salt Lake City and Xiamen, China, as well as remote employees across the globe.

Skrevet av virksomheten

Customer Promise

Customer Promise

1) To Be Your Advocate

2) To Have the Best Prices

3) To Offer the Largest Selection Online

4) To Be Available

5) To Charge No Fees

6) To Remain Unbiased

7) To Make it Simple

Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(3 123)

88 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I get calls from ehealth all hours of…

I get calls from ehealth all hours of the day and night. Every last one of them start the call swearing up and down they are medicare matchmaker, licensed to find benefits I'm eligible for and for flex benefits. Every scam phrase you can think of. Most of the time I hangup because they don't care about me or my needs heck they don't even care they're bothering me all hours of the day! I decided to answer the other day and got this young lady Cagney her last name sounds like Goddess. Right from the start of the call it was personable, I could tell she wasn't just trying to get me to switch. She was honest about my benefits with Aetna and answered all the questions I had. She even looked up the Medcaid office number and told me to see if I qualify so I can get some groceries. If I didn't get her I never would have known and now I get over 300 dollars for food and even help with my bills. I think I wrote the wrong number down because I wanted to call her back and thank her so if you see this Cagney, thank you for not being a salesperson thank you for being a real person. I pray God blesses you greatly because you really changed my life and I mean that.

30. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very unimpressed with service

Very unimpressed with service. Called for help with part D plan. Agent just wanted to push an advantage plan in which I had no interest. Really pressed " advantages " but would not consider any possible disadvantages. Especially as these plans are very good for " low income people like you " I still need to research part d plans. Was a waste of time phone call.

18. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 5 av 5 stjerner

Great Job

The rep, Janice, was very understanding, very knowledgeable and very professional. She went over all options and found a plan that was better than comparable to what I had.

17. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Rep I spoke with made this process easy for me.

The Rep I spoke with made this transition the best experience for me. Her name was La Shawn Pritchet. We spoke last week and identified a plan for me to review. She gave me her extension so I could call her back directly with questions. I did just that, and she was happy to answer the 9 questions I had identified.

8. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

EHealth Insurance

Kathleen Strickler my insurance agent for EHealth was knowledgeable and very thorough. I would recommend her and Ehealth for their insurance needs

15. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra eHealth Insurance

Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!

Vurdert til 1 av 5 stjerner

Doesn't appear to list all the available Medicare advantage plans in my area including the one I'm currently using.

I'm not sure of that e-health is totally unbiased. They don't even list Capital Blue Cross / Blue Journey/Wellspan Health Advantage PPO in my area. That is my current Medicare advantage plan provider and WellSpan is the major health care conglomerate in the area. You would think they would include this plan as well as the HMO plan, but they don't show it. So maybe they're not making enough money off of Capital Blue Cross to list them.
Folks, it's not difficult to go to Medicare.gov and see the plans just like you're doing on ehealth.com or any of the other websites. You're going to do the same thing and you can sign up without having to deal with an insurance salesman who makes a commission off you. You can also contact your county department of aging who holds free clinics where you sit down with someone and go through the different plans and compare your doctors and medications and needs and find a plan that works for you. You are not required to do this through the license insurance agent. Websites like ehealth.com and the ones you see on TV, exist solely for the purpose of making a profit off of signing you up for Medicare plans. I think you're smart enough to figure this out yourself. Give it a shot.

14. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 5 av 5 stjerner

Very helpful

Danielle was very helpful and knowledgeable about all the different Medicare options. Very nice and assisted me in changing both my health insurance and drug coverage.

15. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do NOT use e-Healh!

They make phone appointments then break them without any contact. They waste your time without regard. Their TV ads are complete crap.

10. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 1 av 5 stjerner

Says my zip code is invalid

6. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 1 av 5 stjerner

This is by far ONE OF THE WORST…

This is by far ONE OF THE WORST companies i have ever dealt with. They charged me for an employee that left my company for 10 MONTHS after they left despite me calling them AND sending in the termination form. AND i just found out they didn't register one of my current employees for Medical insurance and I sent that in months ago. Do you realize the problem they could have caused my company had something happened to this employee? STAY AWAY!!!

6. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at (877) 456-6670, TTY 711 and hours of operation are 6am-4pm PST M-F

Vurdert til 1 av 5 stjerner

I enrolled for health insurance on…Ehealth and now I don't have health insurance

I enrolled for health insurance on 7/15/24, with an effective date of 8/1/24, and starting off this company did not do great with enrollment. They enrolled me in the wrong state which took around an 1hour so then, since it was close to the end of their call hours, the guy on the phone was rushing to fix this. He went on to enroll me in the correct state.

I received multiple emails requesting a letter for my qualifying event paperwork to be sent over and was told that it was sent. It was not received by the health insurance company. I have being going back and forth with Ehealth and the other company to get this taken care of. It has been over a month and I am currently suspended on my healthcare account. Very disappointing experience. I am without insurance despite being proactive.

If you use EHealth, maybe enroll 6 months prior would provide their team enough time to get you sorted but 1-2 months is going to leave you without coverage.

15. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 1 av 5 stjerner

I receive $85.00 a month for over the…

I receive $85.00 a month for over the counter products I might need. I was saving the $85.00 dollars to put with the next month and buy something that cost $139.00. Went to do it and found I lost that first months $85.00. You HAVE to use the entire amount monthly or you lose it for that month.
Secondly, they give you an online catalog to shop from. The prices are ridiculous. Many times they don’t have a product you need. By the way you can use your monthly $85.00 at CVS, WALMART, and a few others. Notice I said at. You can’t use your benefits online with any other stores YOU MUST GO IN TO THE STORE. I’m disabled and can’t get to the closest Walmart unless a neighbor is available.
Before you go with EHEALTH consider the hassles. I hope this helps with your decision.

20. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 5 av 5 stjerner

I called Ehealth because I'm new to…

I called Ehealth because I'm new to Medicare. I researched on my own, called Medicare, and I soon found that it was all very confusing and difficult on my own.
I talked to Jordan from Ehealth and she was knowledgeable, helpful and respectful. Jordan explained my options, and went through different plans and all the benefits.
Jordan helped me decide on a plan that was perfect for me and my budget. She was so, so helpful.
Thanks Jordan!!

6. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

zero status updates / follow up

I enrolled in Blue Shield Medicare Supplement on 6/14/24, with an effective date of 7/1/24, and received no updates on the status to learn if it was actually effective. On one outbound call, I learned that they sent my information over to Blue Shield on July 3. I left numerous messages around the organization since the end of June and have yet to receive a call back from anyone, and today is July 29.

1. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 1 av 5 stjerner

Worst possible customer service

Worst possible customer service. They are very responsive when getting you to enroll. After that good luck trying to get your rep to answer an email or respond to a phone message. Finally giving up and moving on to somewhere else.

8. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til eHealth Insurance

Svar fra eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Vurdert til 1 av 5 stjerner

Hate mongrel company

Hate mongrel company. Denied a job because of my Jewish last name. Not a surprise. scammy woke Cali company. Tell these bozos to take a hike if they call you!

18. april 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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