EGR Auto Anmeldelser 

305
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Despite finding the Ad on the internet, I was able to talk to a real person at EGR to explain what I needed to buy. Even though I had to buy the whole protection pack when I only needed one part, the... Vis mer

Vurdert til 2 av 5 stjerner

the flare was great value for money but the fitting kit was an absolute rip off,how you can charge that much for sealing tape is a disgrace

Vurdert til 1 av 5 stjerner

Extremely poor customer service from EGR. Almost a month after we cancelled an order, EGR failed to action the cancellation and sent the part anyway. It also took nearly a month for the refu... Vis mer

Vurdert til 5 av 5 stjerner

Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilutstyrsbutikk

Skrevet av virksomheten

EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

305 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(305)

40 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

2023 Ford Maverick hood protector

Very nice kit took me less than a half an hour to put it on the truck I like this kit better because it uses screws to bolt it on the hood and some of the high end other kits only use double-sided tape that could fail and fall off your truck. Thank you EGR for making a very easy product to install

16. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra EGR Auto

Hi William, thank you for the feedback and hope you enjoy your EGR products.

Vurdert til 5 av 5 stjerner

2024 Ford Everest Platinum Fender Flares

Had painted EGR Fender Flares fitted yesterday by a true master craftsman Josh @ EGR Brisbane. My 4x4 is brand new and it has been covered in $10k of PPF wrap so the degree of difficulty was higher than a normal fender install job. Josh put in an amazing effort and his attention to detail and willingness to go above and beyond to get the best result while keeping me informed and updated as he progressed was reassuring. I 100% recommend EGR to install your products.

13. november 2023
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Svar fra EGR Auto

Thank you for the great feedback - we have passed this onto Josh who takes a lot of pride in his work. Hope you enjoy your EGR Flares

Vurdert til 5 av 5 stjerner

Great Bit Of Kit

Was reasonably easy to fit, even for someone with limited DIY skills such as myself. Have driven on some dusty road so and so far it seems to work okay; however, the real test will come when I head off on my trips next year in the mid-west and Goldfields Regions of WA.

14. november 2023
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Svar fra EGR Auto

Hi Karl, thanks for the review and glad to hear you are enjoying our Dust Defender. Would love to see some pics and videos of when you do head off on your trip to the mid-west and goldfields so make sure to share them to our socials. Enjoy your EGR product.

Vurdert til 5 av 5 stjerner

Amarok Canopy

Delivery - Very Prompt - about 3 weeks after ordering.
Very well packed for shipping.
Top quality product well made with an excellent finish.
Fitting instructions....good.
Downside... Interior light is poor.... too small.
Switch is not easily accessible, Light is not solidly mounted to the Canopy and moves when the on button is pressed....

5. september 2023
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Svar fra EGR Auto

Thanks for the review John - will take on your feedback re the light and pass on to the team to see what we can do it better. Hope you enjoy your canopy!

Vurdert til 1 av 5 stjerner

EGR exploding Windows on canopy.

I bought my EGR canopy second hand. Had no issues all working order... when it was hot one of the rear side glass windows imploded/exploded out of warranty of course, I got fixed thankfully through insurance but was incredibly hard to source the replacement... just last week the opposite side imploded/exploded, ive learnt via the first window debacle that when they're manufactured with imperfections the Windows can explode in the heat... what are the chances of 2 Windows doing it? Obviously shoddy workmanship, I am disappointed with this brand product and will never buy anything EGR again.

6. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra EGR Auto

Hi Steph, thanks for the feedback and sorry you've had some issues with your glass. Would you please be able to provide what vehicle the canopy is for as well as the item number. As you will be aware canopy windows are made from safety glass and some times the smallest knock can sit dormant for months until eventually the window cracks, unbeknown to the owner. At EGR we make genuine canopies for most of the motor companies in Australia for decades and our superior workmanship and quality is why they trust us to do so. There is no record of you contacting EGR in our system, if you have please lets us know who you spoke to or alternatively please feel free to discuss to contact us at hello@egrauto.com or 1300 320 338. Thank you Steph.

Vurdert til 3 av 5 stjerner

Found the fitting instructions layed…

Found the fitting instructions layed out was fine but the wiring on the product was about a 1m short. If it was someone that didn't know how lengthen it it would be a problem

9. oktober 2023
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Svar fra EGR Auto

Hi Lloyd, thank you for your feedback. We will forward this onto our team to ensure something like this does not occur again.

Vurdert til 3 av 5 stjerner

Too many delays

I ordered the panopy on 29th of September, to be fitted at my home address, although this was more expensive, I thought it would be easier. I got a message to say it was delivered to the installer on the 12th of October and I would be contacted with an installation date. I didn’t hear anything for a week so I decided to chased it up. I was told that the hoist that they use to lift the canopy into place was allegedly broken and I would have to take the vehicle to a workshop to be fitted, I would be contacted with the details. Another 4 days went by and no one contacted me so again I had to chase it up. I was given the details as to where to take the vehicle for fitting and would be contacted by them. A few more days went by and again no one contacted me. I chased it again and finally managed to get an appointment for the 1st of November so all and all over a month to get it done and a lot of stress.
Yes, the product is great but EGR are not very good at keeping their customers informed or apologising in any way for all the delays and stress they’ve caused.

29. september 2023
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Svar fra EGR Auto

Hi Mano, thank you for your review. We understand your frustrations and apologise for the time it has taken to have your order fitted by one of our EGR fitters. Unfortunately, we had some complications which hindered the progress of the fitment but this is no excuse for the lack of communication. We will forward this onto our customer service team to ensure we do not have a situation like this occur again. We hope you enjoy your product!

Vurdert til 5 av 5 stjerner

1st time customer. 10/10

Easy ordering process. Good communication from seller.
Quick delivery and most of all, the parts ordered where as described and of top quality.
Easy to follow instructions for installation.

25. september 2023
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Svar fra EGR Auto

Thank you for the fantastic review Matt. We hope that you enjoy your new EGR products!

Vurdert til 5 av 5 stjerner

Super easy online ordering and payment…

Super easy online ordering and payment process, backed up by friendly customer service to ensure you are getting the products you want for your vehicle!

18. september 2023
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Svar fra EGR Auto

We're glad you had a great experience Andy! We will forward your words onto our customer service team. Thanks!

Vurdert til 5 av 5 stjerner

Canopy vent

Delivery was very fast.
Clear concise installation instructions made it easy to fit.

12. september 2023
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Svar fra EGR Auto

Thank you for the fantastic review Rob. Enjoy your new Canopy Vent!

Vurdert til 1 av 5 stjerner

I need someone to contact me from EGR…

I need someone to contact me from EGR to discuss a major issue please

8. august 2023
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Svar fra EGR Auto

Hi Norm, we have received your message this morning outside of working hours. Our customer service team will be in contact as soon as possible.

Vurdert til 5 av 5 stjerner

A++ Service

Fast service and second time purchasing from EGR Auto

3. september 2023
Logoen til EGR Auto

Svar fra EGR Auto

Thank you for the review Lorne! We love our repeat customers and it's great to have you back. We hope to see you again in the near future.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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