BEWARE
Do not send your child on an exchange year with EF! Yes, your child has a chance at having a normal, positive exchange year but if ANYTHING goes wrong you will regret using this company. First, don’t expect anyone in the USA side of the company to respond to you. They will make you wait to talk to your home country organization, even if it is an emergency and your company is closed for days on end for weekends and holidays. Your home country organization has no power. They are puppets and will do whatever the organization in the USA wants to do in your situation. If you do send your child, check in with them frequently and make sure they are being checked on by their academic coordinator. Chances are, if they are in a bad situation, they are not being cared for by EF. When something does go wrong, the communication is abysmal. They will leave you hanging while you wait for answers. They will make multiple phone calls to your child to ask them the same things over and over. They will outright LIE to you, your child, and anyone else involved in the situation - they will tell you one thing is happening when, in fact, it is either not happening at all or completely the opposite. You have no power - other than to know that your child is not safe with this organization. They will tell you how wonderful all the other kids are doing while your child is in the middle of a crisis. They will hire “experts” to talk to your child and then ignore the opinions of those experts because “they don’t work for EF”. They won’t even listen to their own counselors. All EF cares about is money. They do not care about your child. If your child wants to do an exchange year, GO WITH ANOTHER COMPANY!








