Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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3 anmeldelser
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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have just started with a Hyperfibre 2gbps up and down service. I was only getting less than 1 gbps each way so contacted customer support. I can only praise their service as they were very responsive and worked with me to help them fix the problem. It is fixed now and their customer service was excellent from my experience.
I have Hyperfiber 2000 with them on an open plan so not locked in. I moved as they were the cheapest Hyperfibre plan. Fast switch over then amazing speed both up and down loading. No frills service with very basic website but for this price who cares. Never had any issues with the service.
Honestly, whilst these guys are cheap, there are definitely better options out there for the same price.
At the completion of my contract with another ISP, I switched to Econofibre because they were the same price, but I didn't have to continue locking myself into a contract. - The downside was, as soon as I switched I had a significant increase in latency, regardless of what server I was using on speedtest.net.
Econofibre advised that they would open a job with Chorus, however I never heard anything more on it. - When asked about 4 months later, they said they would advise me once they had heard something. - When I suggested they ask for an update, they just stopped replying to my emails.
On top of all this, there service was constantly crashing and there would frequently be periods of 30 minutes or so where I had no connection at all. I would email them and they would advise of issues within their network that they were racing to fix.
A month ago I sent them an email advising that I would switch to another ISP if I hadn't heard back by the end of the week. - I never heard back from them and I have now switched to another ISP!
AND guess what!? My latency has dropped from 40 to 5! Yay! - Turns out it wasn't an issue with Chorus, but was actually an issue with Econofibre.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
