Ecolaptop Anmeldelser 

51
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

This laptop did not turn up as well packaged as my last laptop and the windows 11 operating system is not up to date. I am struggling to get it up to date to create a system boot disc should I need i... Vis mer

Vurdert til 5 av 5 stjerner

Bought this Dell 11.6 inch laptop at a great price especially with eco discount applied. The item is as described, was well packaged and arrived within the estimated timescale. Happy customer, thank y... Vis mer

Vurdert til 4 av 5 stjerner

Delivery good unfortunately screws on laptop were all loose where one was out all together and top cover is lifting slightly laptop itself works great Price was really good delivery Good

Vurdert til 1 av 5 stjerner

I purchased a HP 601M Printer from this company throught eBay. HP 601M Printers normally can print double sided. However the one I received did not and the duplex element of the printer was missing. I... Vis mer

Informasjon om virksomheten

  1. Maskinvareprodusent

Skrevet av virksomheten

At EcoLaptop, we believe in making a difference—for your wallet and the environment. We specialize in selling high-quality refurbished tech, including laptops, desktops, printers, monitors, and accessories, all at the lowest prices in the market. By choosing EcoLaptop, you are not only saving money but also contributing to a sustainable future by extending the life of valuable electronics and reducing e-waste. As a certified refurbisher, our commitment to quality ensures that every product meets the highest standards of performance and reliability. With over 45,000 happy customers, EcoLaptop stands as a trusted name in affordable, eco-friendly technology solutions. Join us in making technology accessible and the planet healthier.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(51)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best Customer service I have seen online

I bought a headset which was supposed to be brand new but it came second hand I contacted them and explained then they apologised and refunded me fully and told me I can keep the headset
Can I say I had the same issue with Amazon before and I went through lots of headache until I got my money back but here they made it so easy for me very very helpful I would definitely recommend shopping here

14. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I purchased a laptop from their company…

I purchased a laptop from their company and so far received so many excuses .They advertised on ebay it said next day free DPD delivery , I was promised tuesday then it went tuesdayWednesday they didnt ring me back or answr message i got a pop up on ebay running late for your order tues 15th wed 16th . I then get told prob with DPD . So far no information to track other than it said we have received information of your order awaiting parcel . Then they say they have a attached a reply from DPD they didnt then they say again we have attached it again but didNt . i HAVE ASKED FOR A REFUND NO REPLY FROM THIS COMPANY NO REFUND .EBAY ARE STEPPING IN IVE ASKED EBAY TO LOOK AT SOME BAD FEEDBACK ID SEEN TOO LATE LOOKS LIKE A FEW PEOPLE HAD SAME PROBLEM . IM NOW LOOKING FOR A MORE HONEST RELIABLE COMPANY ON EBAY SELLING LAPTO.PS ORD 13TH JULY AND PAID, NOW JUST LOOKED IT SAYS 21ST TO 23RDJULY SO EVERYTIME THEY PUT A POP UP ON GIVING MORE TIME TO KEEP MY MONEY . DO NOT BUY FROM THIS COMPANY

13. juli 2025
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The item was misrouted by DPD and we provided the buyer with proof via email. Despite this, they claimed no email was received and stopped responding. A refund was issued as a goodwill gesture. Unfortunately, this feedback does not reflect our product or service quality, but a courier issue outside our control.

Vurdert til 1 av 5 stjerner

I purchased a printer which turned out…

I purchased a printer which turned out to be faulty. The seller blamed the printheads, but I tested three separate ones—all failed in the same way, which points to a defective printer. He initially promised to send a replacement unit but never followed through. I also sent him two printheads for testing, and both were damaged—one with a burnt-out cyan channel. He failed to return one of the printheads as well. I opened a return case with eBay, but he asked me to close it, promising to resolve the issue, which he never did. I even tested a third printhead with the same results. The equipment arrived covered in white paint, and it's clear he does not properly test the electronics he sells. Very disappointing experience.

Update following the seller's response:
Please note, the seller's response is misleading. Delivery took nearly three weeks, and communication was very slow—blaming delays on bank holidays and being "busy" afterward.

The printer came with a printhead, but neither the printer nor the printhead worked properly—the printer failed to print cyan from the beginning. I then purchased a second printhead myself, but the issue remained unchanged.

I sent both printheads to the seller, who blamed them and failed to return one of them. I even tested a third printhead, and the exact same problem persisted.

It’s clear the printer itself is faulty. I strongly advise against purchasing anything from this seller.

30. mai 2025
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Buyer attempted to return the item outside the 30-day return window after using an incompatible printhead (not included in the sale). Unfortunately, this misuse led to the issue experienced. We strive to support our customers and clearly state compatibility and return terms in the listing.

Vurdert til 2 av 5 stjerner

Poor customer service I tried returning a wrong laptop…

I tried returning a wrong laptop charger but have not received a response from them since I contacted them.

28. mars 2025
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The buyer ordered an incompatible adapter without checking the compatibility list. Although the item was not faulty, we issued a full refund as a gesture of goodwill. The negative feedback appears to reflect the ordering mistake rather than the product or our service.

Vurdert til 5 av 5 stjerner

Excellent purchase

Bought this Dell 11.6 inch laptop at a great price especially with eco discount applied. The item is as described, was well packaged and arrived within the estimated timescale. Happy customer, thank you Ecolaptop for an excellent transaction.

17. mars 2025
Vurdert til 2 av 5 stjerner

Giving 2 Stars

Giving 2 Stars, because initially the service started well, answering all questions and really seemed promising.

I’ve tried reaching out, so unfortunately this is the only next step I can see.

Bad Points: that I can look past:

Item arrived with a cracked print door, covered in ink as the maintenance cartridge got loose, bent “feet” that join the printer to the stand.

But I can look past these, I’m sure it was a delivery issue not a supplier issue so not the end of the world as I can just clean it up. It’s only me has to look at it.

Bad Points I can’t look past, it just does not work, 2 Brand New Print Heads, A small fortune of ink tanks, 2 Maintenance tanks,just trying to get it to work.

Now having to order a purge unit to get it working, if it works that is. I didn’t even ask them to repair it when I reached out, I asked the for some educated guess work to try and help me through it.

A relatively cheap printer now has turned into an absolute money pit with a company ignoring me.

EDIT ** In response to the company:
A refund was given by Klarna.

The issue wasn’t the consumables, it’s the printer. Two technicians, multiple parts replaced and the printer still doesn’t work.

For the record this is the first and only reply I got in regards to my issue.

Second point. I didn’t want a refund, I wanted a response, I wanted someone to work with me, advise me.

If you had of just replied and given me some advice, their would have been no refund and no review.

17. januar 2025
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The device included a warranty, excluding consumables as clearly stated. The buyer was informed of this, and although a refund wasn’t required, we issued one as a gesture of goodwill. Despite this resolution, the buyer remained dissatisfied.

Vurdert til 1 av 5 stjerner

I bought tv from this place and it was…

I bought tv from this place and it was missing 3 hdmi ports where it should have had 4 and thee existing one does not work properly even though I was told it had 4 ports this was all done through eBay they also manipulated the money back protection period by failing to respond quick enough and demand that I changed the negative feedback before they would issue a partial refund which after it was changed reluctantly, no partial refund was given . No full refund or returns was offered at anytime My advise to anyone is not to trust this company when buying ..

9. desember 2024
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The buyer opened a return but never sent the item back. A return label was provided, and eBay closed the case in our favour after the return period expired. The feedback appears to reflect frustration over the case outcome, despite our efforts to accommodate within policy.

Vurdert til 1 av 5 stjerner

The item was faulty

The item was faulty. They asked me to send it back for repair, But now they say I damaged it.

3. februar 2025
Anmeldelse skrevet uten oppfordring
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The item was returned under a warranty claim; however, it was found to be water damaged, which voids the warranty as clearly outlined in our terms. The negative feedback was issued as the buyer was dissatisfied despite the damage not being covered. We always strive for transparency and stand by the quality of our products and service.

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