ECL | Person-centred Care Anmeldelser 

397
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Now that idot some people call god has given me a cream crackeder body ECL HAVE BEEN REALLY GREAT THE LADYS & GENTS THAT HELP MEBOUT OF BED & BACK IN BED ARE XXXXX GREAT & DO ARE THE OFFICE STARF th... Vis mer

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Vurdert til 5 av 5 stjerner

I can say nothing but great things about ecl, they have been very supportive in terms of helping me with my cv, motivating me to keep going when setbacks have arisen. They have been very accomodating... Vis mer

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Vurdert til 5 av 5 stjerner

A big thank you to Linda Lloyd, screening officer in Colchester. She has helped me a tonne, she has made the process much easier for me to understand and was really nice and good explaining everythin... Vis mer

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Vurdert til 5 av 5 stjerner

I have been receiving support from ECL having finished at college. They have helped me to attend interviews, look at any courses or help I may need and after being offered a housekeeping position with... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.

ECL | Person-centred Care

Skrevet av virksomheten

ECL values itself as being a quality, responsive and progressive organisation.
Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

397 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(397)

89 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing support

Since day one of Wendy from ECL working with my son he has received an incredible amount of support. She always goes above and beyond to find him opportunities and to encourage his growth and skills. He has grown in so many ways through his experience working with her-we have seen him approach situations with much more confidence and open up to different possibilities. Wendy has always supported Jack in a mindful way which has shown a perfect balance of understanding and encouragement. We are very grateful to Wendy ⭐️⭐️⭐️⭐️⭐️

1. desember 2025
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Svar fra ECL | Person-centred Care

Thank you for your wonderful 5‑star review. We’re so pleased to hear how much Jack has grown in confidence and skills with Wendy’s support. ECL always strives to provide meaningful, person‑centred care, and your feedback reflects that beautifully.
We’ll make sure Wendy sees your kind words.

Vurdert til 5 av 5 stjerner

Supporting David into work

Elaine and Caroline of the Inclusive Employment section of the Maldon Branch were excellent at helping David, my uncle, into work. They worked closely with him to find the ideal role. When he found a job they attended to ensure that he fitted in well and helped with bus routes etc. They also helped with communication with the employer and helping them understand his needs. It is no surprise that ECL have won awards for this service. Thank You!!

1. september 2025
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Svar fra ECL | Person-centred Care

Thank you so much for your wonderful review. We’re delighted to hear how well Elaine and Caroline supported David throughout his journey into work. Their dedication to finding the right role and helping him settle in is exactly what our Inclusive Employment team strives for. We truly appreciate you taking the time to share this feedback – it means a lot to the team. Thank you!

Vurdert til 5 av 5 stjerner

Brilliant day centre with amazing staff!

My mum started going to ECL in Loughton for one day a week earlier this year. She was initially really nervous about attending, but Oliver and the team were so welcoming, and quickly put her at ease, making her feel so comfortable that she now goes three times a week. The team are caring, engaging and fun, and keep everyone busy with different activities like quizzes, games, dancing, baking and crafts, and they regularly organise trips to the pub for lunch or visits to local museums and events, to break things up. Everyone, including the carers, are made to feel like they are part of the extended ECL family and the centre is now like my Mum’s second home. At one point, she said that she would happily just move in there, if they’d let her, so that speaks volumes! I honestly can’t recommend the day centre and the team enough. They are all fab, and I don’t know what we’d do without them now!

13. november 2025
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Svar fra ECL | Person-centred Care

Hi Emma,

Thank you so much for your wonderful review and kind words. It is so important to us that all of our customers and their families feel welcome and at home. It is our pleasure to support mum, with her warmth, kindness and humour.

With very best wishes, Oliver.

Vurdert til 5 av 5 stjerner

Thank you Linda

Thank you Linda my sons initial contact at ECL in Colchester for your helpful friendly approach and for making my son feel relaxed in his first meeting for him this can can be a challenge, he needn't have worried you are great.

12. november 2025
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Svar fra ECL | Person-centred Care

Thank you for sharing your kind words! We’re delighted to hear that Linda made your son feel comfortable during his first meeting. Creating a welcoming and supportive environment is so important to us, and we’ll be sure to pass your feedback on to Linda and the team.

Vurdert til 5 av 5 stjerner

Sheila has been absolutely astounding…

Sheila has been absolutely astounding as a job coach. She has supported me to get a qualification. She is incredibly hard working and kind. She is an amazing person and has made such an impact on me. She goes above and beyond. Thank you Sheila for helping me.

7. august 2025
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Thank you so much for sharing your experience! We’re thrilled to hear how much Sheila’s support has meant to you and it’s wonderful to know she’s made such a positive impact. We’ll be sure to pass on your kind words to Sheila, feedback like this makes all the difference. Congratulations on your achievement!

Vurdert til 5 av 5 stjerner

Caring Homely Day Centre…

I have been greatly impressed by the Day centre and all its staff at Torrington Drive Loughton. From the first time I met the manager Oliver he was so helpful and friendly. He is dedicated to caring for people and making a comfortable safe environment for them. My mother who first started going in August this year is 96 and really enjoys her days spent at the centre. They have a wide and interactive range of activities but it is not robotic and scheduled. The centre is very homely and I know my mum is benefiting from attending. My mum always tells me how all the staff are so kind and attentive. I remember Oliver saying how he believes everyone should be respected and valued and I think this principle seems to make the whole team work well .It is so difficult to make decisions for elderly parents but I feel this day centre certainly was a lucky find. Many thanks Paula.

7. november 2025
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Svar fra ECL | Person-centred Care

Hi Paula. 

Thank you so much for your lovely feedback, it does mean so much to us.  Supporting mum is a genuine pleasure, and she really is like part of the family now! Thank you also for your compliments about the centre’s décor – we do strive to make it a home away from home for our customers, so it is lovely that you feel this way.

With very best wishes, Oliver.

Vurdert til 5 av 5 stjerner

Just wanna say Thank you to Katie…

Just wanna say Thank you to Katie Connolly who supported me through my new job I’m gonna start. She helped me fill forms.

5. november 2025
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Svar fra ECL | Person-centred Care

Thank you so much for your kind words! We're thrilled to hear that Katie Connolly was able to support you as you prepare for your new job. Starting something new can be exciting and a little daunting, so we're glad Katie could help make the process smoother by assisting with your forms.
Wishing you all the best in your new role — you've got this!

Vurdert til 5 av 5 stjerner

My worker's are Lynn and paddy they…

My worker's are Lynn and paddy they have done more for me in 2 meetings than what anyone has done all my life, they're brilliant.

31. oktober 2025
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Svar fra ECL | Person-centred Care

Thank you so much for your lovely feedback. We’re thrilled to hear that Lynn and Paddy have made such a positive difference for you. We’ll make sure your kind words are passed on to them.

Vurdert til 5 av 5 stjerner

Thanks Katie!

Katie at ECL has been fantastic at helping my son receive a job offer for his dream job. She has been very understanding throughout the process and has given great advice and support.
Thanks Katie and the team at ECL

6. oktober 2025
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Svar fra ECL | Person-centred Care

Thank you so much for your kind words and for taking the time to share your experience! We're absolutely thrilled to hear that Katie was able to support your son in securing his dream job — what a fantastic outcome. At ECL, we pride ourselves on offering compassionate and tailored guidance, and it's wonderful to know that Katie's understanding and advice made a real difference.

We’ll be sure to pass on your thanks to Katie and the team — they’ll be delighted to hear your feedback. Wishing your son every success in his new role!

Warm regards,
The ECL Team

Vurdert til 5 av 5 stjerner

Very good experience

They helped me to get a job and they’re supporting me throughout my job

27. oktober 2025
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Thanks so much for the lovely review! We're really glad we could help you land your job and that you're feeling supported along the way. We're always here if you need anything.

Vurdert til 5 av 5 stjerner

The help and support I was given

The help and support I was given @ The Ashley Hub, made a very stressful time for the user and myself all a little bit easier.
The staff showed compassion and thoughtfulness all of the time

19. august 2025
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Hi Julie

Thank you so much for your kind words. We're really pleased to hear that the support you received at The Basildon(Ashleigh) Hub helped make a difficult time a little easier. Our team always strives to show compassion and thoughtfulness, so it's lovely to know that came through in your experience.

Basildon Learning Disabilities Team

Vurdert til 5 av 5 stjerner

Working with Katie

Working with Katie (ECL Community Connecter) has been amazing for me, everything has worked and is working extremely well. I always feel supported and cared for. My needs are listened to and respected which is a huge thing for me, so it makes me feel super comfortable in the hands of Katie’s support knowing she will take action when bringing up things I need.

2. juni 2025
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Thank you so much for your lovely review. It has been amazing to be part of your journey and watching you grow in confidence. Keep up the fantastic work!

Katie

Vurdert til 5 av 5 stjerner

Good job ECL

ECL have been a massive help with finding me employment, with the standout individual being Melanie Johnson. From letting me know of opportunities that I would probably miss, to helping me optimise my CV for different job roles. From offering moral and interview support, assisting with job applications and offering get togethers where I was able to better learn how to work within the current job market.

Without ECL It would be fair to say that I would have had a much harder time with things.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
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Hi Haydn,

Thank you for taking the time to send your feedback that reflects the support you have received from Mel. It has been a pleasure to support you with both of your employment opportunities and we look forward to seeing you flourish in your new role!

Many thanks,
Sam – Inclusive Employment Team Manager

Vurdert til 5 av 5 stjerner

Louisa’s journey to employment

I have mild autism. I currently work at Odeon Cinema in Chelmsford which ECL have helped me apply for the job. Caroline supported me for a while and made sure there was some reasonable adjustments for my interview which really helped my confidence and she has helped me get settled back into a work environment along with a few other job coaches at ECL which I’m forever grateful for! Having autism and finding work is not the easiest thing in the world but I’m so happy that it turned out to be a success thanks to Caroline and a few others who have stood by me for a good while! I’ve been working at Odeon for 18 months now and I love my job there!

Louisa from Chelmsford.

9. oktober 2025
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Hi Louisa

Thank you for your lovely words. I am so pleased you are still enjoying your job role and thank you for writing such a lovely review.

Caroline
Senior Inclusive Employment Consultant

Vurdert til 5 av 5 stjerner

Ben Breen-Miles's ECL Customer Review

I have been give a lot of help with job seeking, job applications and interview skills.

8. oktober 2025
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Svar fra ECL | Person-centred Care

Hi Ben,

Thank you for your thoughtful feedback, which highlights the invaluable support from Sandra.
We look forward to continuing your support and supporting you into employment.

Many thanks,
Sam – Inclusive Employment Team Manager

Vurdert til 5 av 5 stjerner

Katy was amazing

Katy was amazing; very patient over the course of the year in finding me employment (I’m rather picky)!

6. oktober 2025
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Thank you very much for your review, it’s been a pleasure working with you on this journey and watching you grow in confidence.

It was a pleasure to be able to find you your dream role and wish you every success in the future.

Katie
Inclusive Employment Consultant – Mid

Vurdert til 5 av 5 stjerner

MEL AT ECL!

Mel at ECL is a star! So very helpful and kind, non judgmental and easy to work with. Also, all of the other staff at ECL I have met are also stars too! I am so happy to be involved with the ECL programme.

10. september 2025
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Hi Ben,

Thank you for taking the time to send your feedback that reflects the support you have received so far. It has been a pleasure to support you, and we look forward to seeing you flourish in your new role!

Many thanks,
Sam – Inclusive Employment Team Manager

Vurdert til 5 av 5 stjerner

This is company are great.

This is company are great. Helped me in every step. Job hunting, applications, covering letters, sorting out my CV, supporting at interviews and checking on me at my new job. I highly recommend getting this company for people with disabilities wanting paid employment.

22. september 2025
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Thank you so much for your kind words and recommendation! We're absolutely delighted to hear that you felt supported throughout your journey—from job hunting and applications to interviews and settling into your new role. It means a lot to us that our services made a positive difference, especially in helping individuals with disabilities find meaningful, paid employment. We're proud to have been part of your success and wish you all the best in your new job!

Vurdert til 5 av 5 stjerner

Thank ECL for supporting my daughter in employment …

I am very grateful for the support ECL inclusive employment have provided my daughter for her work training .The help is very supportive and tailored to my daughters needs , including online training - all of which enables a learning disabled person grow in confidence in the work place . A thank you to the Tiptree employer as well for their understanding and most importantly the excellent support and communication provided by Linda Thompson at ECL.

8. september 2025
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Svar fra ECL | Person-centred Care

Thank you so much for your lovely feedback. We're truly grateful for the opportunity to support your daughter in her work training journey. It’s wonderful to hear that the tailored approach and online training have helped build her confidence in the workplace. We’re also incredibly thankful to the Tiptree employer for their understanding and partnership, and we’ll be sure to pass on your kind words to Linda Thompson—her dedication and communication make a real difference. Wishing your daughter continued success and growth!

Vurdert til 5 av 5 stjerner

Very friendly & helpful

My work coach Hannah has been brilliant at helping me find and manage suitable jobs that I otherwise would not have found due to my autism. Since our first meeting I have gained experience and support with CVs and interviews, and have secured both volunteer roles to boost my CV and confidence. As a result I have secured a part time job while we continue to look for full time roles. They have been extremely friendly and supportive, and a great help in finding jobs.

5. september 2025
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Thank you for your kind words, Isabel, it’s been a pleasure working with you on this journey and watching you overcome many barriers.

Your interview skills have improved greatly after all your hard work and visiting you in your workplace shows me how much your confidence has grown well done!

Many thanks Hannah

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