ECL | Person-centred Care Anmeldelser 

397
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Now that idot some people call god has given me a cream crackeder body ECL HAVE BEEN REALLY GREAT THE LADYS & GENTS THAT HELP MEBOUT OF BED & BACK IN BED ARE XXXXX GREAT & DO ARE THE OFFICE STARF th... Vis mer

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Vurdert til 5 av 5 stjerner

I can say nothing but great things about ecl, they have been very supportive in terms of helping me with my cv, motivating me to keep going when setbacks have arisen. They have been very accomodating... Vis mer

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Vurdert til 5 av 5 stjerner

A big thank you to Linda Lloyd, screening officer in Colchester. She has helped me a tonne, she has made the process much easier for me to understand and was really nice and good explaining everythin... Vis mer

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Vurdert til 5 av 5 stjerner

I have been receiving support from ECL having finished at college. They have helped me to attend interviews, look at any courses or help I may need and after being offered a housekeeping position with... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.

ECL | Person-centred Care

Skrevet av virksomheten

ECL values itself as being a quality, responsive and progressive organisation.
Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

397 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(397)

89 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Mum has just started one day a week at…

Mum has just started one day a week at Millicents Day Centre. The staff are friendly, patient and caring. It’s reassuring to know that Mum is being well cared for in a safe, secure environment with plenty of staff to keep her occupied with activities.

7. juli 2026
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Svar fra ECL | Person-centred Care

Thank you for your lovely review. We're delighted to hear that your mum has had such a positive start at Millicents Day Centre.

Vurdert til 5 av 5 stjerner

Employability skills interview

My grandson was interviewed by Linda Lloyd, inclusive employment screening officer. My grandson has autism and finds it hard to understand what people say to him if it is unfamiliar.
Linda explained everything to him, repeating questions in a way he could understand. She was very patient and calm and made him feel relaxed.

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for your kind feedback. We're so pleased to hear that Linda helped your grandson feel relaxed and supported during his interview.

Vurdert til 5 av 5 stjerner

My Mother has been attending Millicents…

My Mother has been attending Millicents day centre for a few years. This is really an exceptional place for elderly people. The staff are brilliant with her and each day they run various activities, while monitoring her closely and making sure all her needs are met. The building itself is well maintained and it’s bright and airy, unlike some other care provisions. The food is also very good and they tailor the food to her health needs. I would highly recommend it for any looking for a social activity for their elderly relative.

1. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for your wonderful review. We’re delighted to hear that your mother enjoys her time at Millicents and that our team, activities, environment and catering are making such a positive difference to her wellbeing. Your kind words mean a great deal to us, and we truly appreciate your recommendation. 💙

Vurdert til 5 av 5 stjerner

My brother in law's time at Millicents.

My brother in law has been attending Millicents Day Care for a few years now and never once has he had a bad day or come home unhappy. The staff are great, patient and kind. I know Colin's needs are met, his interested cater for and he feels safe and secure when he attends. He has made many friends at the centre and has fun playing games or just sitting chatting which he loves to do. His dietary needs are always met. The staff always take Colin's diabetes in to account when giving Colin meals or snacks. On the whole, I know Colin loves his 3 days at Millicents and I get some respite without worrying about him as I know he is in safe hands. It's a brilliant service.

23. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for your wonderful feedback. We're so pleased Colin enjoys his time at Millicents and feels safe, happy and supported by our team. It's great to hear he's made friends and that we can provide peace of mind for your family. We really appreciate your kind words. 💙

Vurdert til 5 av 5 stjerner

Much needed stimulation

Dads recently been attending ECL Loughton/Debden & its great for him (and family) - He needed to settle in but it gets him out the house, mental stimulation, exercise, social interaction, breakfast, lunch, games, pub lunches - all with friendly professional staff - thank you

10. juni 2026
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Svar fra ECL | Person-centred Care

Hi Scott.  Thanks so much for your lovely review.  It’s great seeing dad settle in and get to know the team and the other customers, and I am glad he enjoys the numerous refreshments!  I’ll be sure to relay your kind words to the others. Best wishes, Ollie.

Vurdert til 5 av 5 stjerner

The care my Mum received was above and…

The care my Mum received was above and beyond any service I have encountered. Every member of staff put my mum at ease . On the last day of her care , she had 2 episodes of collapsing. The young lady who was one of the carers present was amazing . She assisted the ambulance crew, provided dignity to my Mum , whilst staying with her until she was put into the ambulance. Even helping the crew to lift the trolley over steps to get my Mum out. I don’t know what I would have done without the support of the carer. There are not enough stars I could give to every member of staff who supported my Mum

16. juni 2026
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Svar fra ECL | Person-centred Care

Thank you for taking the time to share your experience. We are truly touched by your kind words. Providing compassionate, dignified care is at the heart of what we do, and we're so pleased our team could support your mum during such a difficult time. We will ensure your feedback is shared with the carers involved and the wider team. ❤️

Vurdert til 5 av 5 stjerner

My support

The experience is that my husband as a great time with his peers and staff motivate him to keep his independence and face challenges in a safe environment
Staff prompt individualism and team work which keeps him wanting to come to the inviting warm fun and relaxed atmosphere of Millicents day centre 🤗🤗🤗🤗

11. juni 2026
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Svar fra ECL | Person-centred Care

Thank you for your wonderful review. We're delighted to hear that your husband enjoys his time at Millicents and feels supported to maintain his independence while building friendships and taking on new challenges. We'll be sure to share your kind words with the team. 💙

Vurdert til 5 av 5 stjerner

Refreshing and brilliant!

The initial meeting with Linda was so refreshing. Linda and ECL were efficient, warm and friendly. Looking forward to next steps with ECL.

3. juni 2026
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Svar fra ECL | Person-centred Care

Thank you for your kind review. We're delighted to hear that Linda made such a positive first impression and that you found the support warm, friendly, and efficient. We look forward to supporting you on your journey with ECL. 😊

Vurdert til 5 av 5 stjerner

ECL has changed my life

ECL has changed my life, for the better.

I came to ECL feeling lost, unsure of what direction to take next. I had gotten most of my jobs in my life (over the past twenty years) on my own, specifically focused on hospitality. After my last job ended at a theater and feeling traumatised by the experience in Colchester, I was feeling all over the place. I wasn't sure where to try to get a job next in Colchester, it was a daunting time. So I turned to ECL in the hopes of some support to help steer me into a new direction, I had no clue what that direction would look like. But along comes my work coach Erika Schwegmann-Fielding, this person took the time to get to know me and my strengths and quirks. She changed my life in a way I could never have imagined by putting me in contact with a company that now give me work that is fulfilling and a great sense of pride for the first time in my life. I will always be grateful for Erika for thinking of me for this opportunity. She's a very friendly, supportive type that encourages us to go for it, and genuinely believes in us. For the first time in my 40 years of living, I feel like I have a future and that I'm doing something very rewarding as a consultant going out there and educating the masses to help shift the perception of autistic individuals into a more positive light and has also educated and taught me valuable things about myself as an autistic and ADHD adult in the process. Thank you ECL and especially thank you, Erika.

20. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you so much for sharing your experience. We’re delighted to hear how Erika’s support helped you find a new direction and a role that brings you fulfilment and confidence. Your journey is truly inspiring, and we’re proud to have played a part in helping you discover a future that feels rewarding and meaningful. We’ll be sure to pass your kind words on to Erika. Wishing you every continued success in your career.

Vurdert til 5 av 5 stjerner

I have visited ECL Loughton a few times…

I have visited ECL Loughton a few times now and it has always been a happy, pleasant and welcoming experience. The staff are dedicated and very motivated to genuinely interact and engage with those attending. I would not hesitate to recommend this centre.

20. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Hi Helen, thank you so much for your lovely feedback.  It’s a real pleasure working with you and your contribution to our coffee mornings are invaluable. I will be sure to give this feedback to the team.  Best wishes, Oliver.

Vurdert til 5 av 5 stjerner

ECL has been a huge help in building my…

ECL has been a huge help in building my confidence and supporting me on my journey into employment. They helped me improve my interview skills, gave me the encouragement to apply for jobs that I might not have considered otherwise, and provided support throughout the application process.

My employment consultant, Wendy Arnold, was particularly supportive. She was always encouraging, patient, and understanding of my needs. Wendy helped me prepare for interviews, improve my applications, and gave me the confidence to put myself forward for opportunities. Her support and guidance made a real difference and helped me believe in my own abilities.

Thanks to the support from Wendy and the ECL team, I was able to successfully find a job, which is something I am very proud of. I would highly recommend ECL to anyone looking for support with employment, confidence building, and developing the skills needed to find work.

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for sharing your experience – we’re so pleased we could support you on your journey into employment. It’s wonderful to hear how Wendy’s encouragement and guidance made such a difference. Congratulations on your new role, and we wish you every success for the future!

Vurdert til 5 av 5 stjerner

being helpful at amazon doing pack…

being helpful at amazon doing pack singles being nice to my new friends diane help how to rip a box to follow the line on the box when i get it right then fold it them send it a way

6. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for sharing your experience. We’re so pleased to hear you are enjoying your work, learning new skills, and making new friends.

Vurdert til 5 av 5 stjerner

Extremely informative all staff…

Millicent’s day centre .Extremely informative all staff absolutely lovely caring and tentative all activities thoroughly enjoyable and throughout for all the visitors needs . My dad had a taster session yesterday and he really enjoyed it had a lovely lunch interacted with all of the activities and when he left blew all the lovely staff kisses as a daughter whom he no longer knows who I am it made my day xx

3. juni 2026
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Svar fra ECL | Person-centred Care

Thank you so much for your lovely review, it truly means a lot to us. We’re so pleased your dad enjoyed his taster session, especially the activities and lunch, and that he felt comfortable enough to connect with our team. Hearing that he left blowing kisses really made us smile too. Moments like that are incredibly special, and we’re so glad we could play a part in making your day.

Vurdert til 5 av 5 stjerner

ECL review.

I have found the experience of ECL to be exceptional. My Autism Employment Consultant. Radhya Khan. Has been wonderful in helping me find a job. Radhya and Abbey Meech. A job broker. Helped me find out about a crossing guard job not to far from where I live. Abbey introduced me to gill who over sees the crossing guard service, I found a much better understanding of what was expected of me in the role. If it wasn't for Radhya, Abbey, and Carol Basri, who Radhya took over the role and continued to help and support me in work. I would have struggled in whare to start. A great service.

4. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you so much for sharing your experience. We’re delighted to hear how the team supported you in finding a role that suits you, and that you felt well prepared for the opportunity. Your kind words mean a lot, and we’ll be sure to pass them on to the team. Wishing you every success in your new role!

Vurdert til 5 av 5 stjerner

Diane and Sheila even Linda and Clare…

Diane and Sheila even Linda and Clare they are one of the best Job coaches ever whenever i struggle i always ask for help and they help me and they are the best Amazing Job Coaches ever!! That’s helped me at Amazon! Received so much support from them :) -Mazhar Ali Waqas

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you, Mazhar, for your lovely feedback. We’re so pleased Diane, Sheila, Linda and Clare have been able to support you on your journey and help you succeed at Amazon. We’ll be sure to share your kind words with the team! 🌟

Vurdert til 5 av 5 stjerner

Good staff = Good help :)

The staff have been great help in finding work and with improving my CV and helping me get better at interviews. They're a great help and have even helped by making me not feel too hung up on jobs rejecting me.
I am now employed, thanks to their help, and I couldn't have done it without their support.

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for sharing your experience. We’re so pleased our team could support you with your CV, interviews and confidence throughout your job search. Congratulations on your new employment, and thank you for your kind words — we wish you every success in your new role!

Vurdert til 5 av 5 stjerner

Diane and Clare

Diane and Clare. Has done a fantastic job with inters both past and present at amazon I can recommend them anytime at jobs coaches.

2. juni 2026
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Svar fra ECL | Person-centred Care

Thank you for your kind review. We’re so pleased to hear Diane and Clare have done such a fantastic job supporting interns at Amazon. Your recommendation means a lot, and we’ll be sure to share your lovely feedback with them.

Vurdert til 5 av 5 stjerner

Made my daughter feel at ease

Louise S was amazing with my daughter at her screening interview. Made her feel at ease and relaxed. Thank you!

We hope we get access to the next stage.

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you for your kind feedback. We’re so pleased to hear that Louise helped your daughter feel at ease during her screening interview—that’s exactly the experience we aim to provide. We wish you both the very best for the next stage!

Vurdert til 5 av 5 stjerner

I cannot say enough good things about…

I cannot say enough good things about Oliver and the team at ECL Loughton. The coffee morning yesterday was great! My Nan enjoyed it so much. The singer was brilliant and put a smile on everyone’s faces! I love taking her they’re so patient and supportive that I always know she’s in the best care. Thank you all for everything you do for Nan it’s always noticed and appreciated! X

20. mai 2026
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Svar fra ECL | Person-centred Care

Thank you for the lovely feedback and for your support and amazing contribution to the raffle – it is so appreciated.  It is our absolute pleasure to support nan, and we look forward to seeing her every time she comes in. I will pass on your lovely comments to the rest of the team.  Best, Oliver.

Vurdert til 5 av 5 stjerner

Coffee Morning

I attended the ECL Centre at Jessop Court in Loughton yesterday for an event and was invited as a service working with ECL to support unpaid carers.
The manager Oliver and team - yesterday it was Suzanne, Carol, Linda, Jess and apologies if I've forgotten anyone- are totally amazing and those attending had what I can only describe as a joyous time singing, dancing, chatting and eating cake , enjoying a different setting from home and a chance to meet others whilst receiving fantastic care.
As always, the atmosphere is supportive, empowering and uplifting

20. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ECL | Person-centred Care

Thank you so much for joining us for our coffee morning.  Your ongoing support is so valuable to us, and it is a pleasure to work so closely with you.  I will pass on your compliments to the team and look forward to seeing you again soon.  All the best, Oliver.

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