I purchased Karcher T 11/1 vacuum cleaner from this company on September 5, 2022. The vaccum cleaner was delivered damaged. I called the shop and provided photos. They promised to replace damage part... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Product delivered swiftly. Plug was damaged when arrived which was frustrating. These things can happen in transit therefore I look at how companies deal with these types of issues rather than the iss... Vis mer
I placed an order and one of the items didn't turn up and no notification that this would be sent later, I contacted ECA via phone and email on several occasions, spoke to Sam and Jordan who said the... Vis mer
Selskapet har svart
After previously using an electric pressure washer for some years I decided to buy a petrol washer. I decided on buying from ECA Cleaning as you could choose various options and they are very helpful... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are leaders in offering a wide range of cleaning equipment for the home and business. Being main dealers for many of the key manufacturers including Karcher, Kranzle, SkyVac and MAC International allows us to offer the right cleaning solution for your needs.
Kontaktopplysninger
1B Tall Trees Estate, GL7 7JE, Cirencester, Storbritannia
- 01793 272302
- web@ecacleaning.co.uk
- ecacleaning.co.uk
3,4
Middels
96 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Product delivered swiftly
Product delivered swiftly. Plug was damaged when arrived which was frustrating. These things can happen in transit therefore I look at how companies deal with these types of issues rather than the issue itself. For this I’ll happily give ECA 5 stars - resolved quickly and efficiently with no fuss.
24. august 2022
Good Quality
20. august 2022
Excellent service
Excellent service, and highly knowledgable of their products. Called a few times for advice and they were always happy to help. Had an issue with a product that was damaged in transit also and they couldn’t have been more helpful. All in all what a fantastic company with good variety of products. Will be using them again for my future needs.
15. august 2022
Good product good price good delivery.
Good product good price good delivery.. what more do you want
13. august 2022
Great service and even better customer…
Great service and even better customer service from the whole team at ECA!
Thank you all
Lg detailing
7. august 2022
Anmeldelse skrevet uten oppfordring
Very good service from Derick and the…
Very good service from Derick and the team very happy with everything i received and looking forward to a good working relationship going forwards.
4. august 2022
Anmeldelse skrevet uten oppfordring
Good Service & Communication
Called up for info on a order, to get correct nozzles for my power washer, took time to check the best size, order despatched quickly and free delivery to NE Scotland, great service
3. august 2022
Absolutely over the moon with my new…
Absolutely over the moon with my new Kranzle K10 kit
ECA (Derek) were so so helpful
Great communication
Great knowledge and nothing was to much hassle.
I will and have already revisited to purchase my accessories and products
3. august 2022
Anmeldelse skrevet uten oppfordring
Great supplier
Great comments, great service, great quality and great price. Why go anywhere else!
28. juli 2022
Awful Customer Service - Goods not received
I'm reading these reviews and wondering if they are made up. I placed an order for a Karcher sprinkler on the 12th July. Order was accepted and credit card payment taken. Nearly three weeks later I have not received the item. I have emailed three times and left two phone messages. I have had NO response. Today I have had to raise a credit card dispute. WIsh I had just paid a bit more and used Amazon!
28. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra ECA Cleaning Ltd
Hi Peter.
Sorry you feel as though the service has not been suitable, I can assure you this is not what we would expect to provide our customers and is not reflected by our other reviews. I have however looked into the information about your order and can see there was a delay. I will be investigating as to why you didn’t receive our back order emails, this would have made the experience better I am sure. I can also see that we received an email requesting a refund today due to the delay which we processed for you within 30 minutes for you, again an email has been sent to confirm this. All funds have been refunded to your original payment method.
We do apologise that you have had this experience.
Fast and efficient service & delivery
Fast and efficient service & delivery, easy to navigate site, keen prices and my questions answered quickly and with no fuss, all in all one very satisfied customer !!!
25. juli 2022
Brought couple of things from Eca and…
Brought couple of things from Eca and can't fault them always keep me updated on delivery and very helpful when I need a question answering. Five stars from me and I'm sure I will have more items from them in near future.
22. juli 2022
Great customer service
Great customer service, very friendly and knowledgeable. Always happy to help and go out their way, 10/10!
21. juli 2022
Anmeldelse skrevet uten oppfordring
First time for me using ECA Cleaning…
First time for me using ECA Cleaning and it won't be my last. Fast and efficient service. Kranzle is different gravy.. Peace out✌️.
20. juli 2022
Excellent service
Bought a remote control for a Kranzle. It turned up promptly and received excellent service when I had a couple of questions relating to it.
Highly recommend
16. juli 2022
Brilliant support from the guys
Brilliant support from the guys, would highly recommend!
14. juli 2022
100% recommended eca cleaning
100% recommended eca cleaning! Have dealt with these for years and the service has always been exceptional.. Brough numerous machines off them and can't fault the customer service . Highly recommended to any one 👌
14. juli 2022
Anmeldelse skrevet uten oppfordring
Would have been five stars if initial…
Would have been five stars if initial communication had been sharper. However CEO was very helpful all was good in end.
13. juli 2022
Dette er Trustpilot
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