Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Selskapet har svart
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Vis mer
Selskapet har svart
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Kontaktopplysninger
4600 East Washington Street, Suite 305, 85034, Phoenix, USA
- support@easywp.com
- easywp.com
4,6
Enestående
567 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra EasyWP
Hello,
Thank you for your feedback!
We’re pleased that our team was able to provide you with the courteous and informed assistance you deserve. We’re always here to help!
Best regards,
Namecheap team
Good Service
9. august 2024
EasyWP is great service and they have…
EasyWP is great service and they have affordable plans for starters, as well as professional. No downtime server experience.
10. august 2024
Svar fra EasyWP
Hello Franklyn,
We appreciate your feedback and we are looking forward to working with you in the most efficient and cooperative manner.
Thank you for choosing us as your service provider and for trying out our EasyWP services. We hope that you'll enjoy your stay with Namecheap!
Should you have any questions or require our assistance, feel free to contact us via Live Chat anytime: https://www.namecheap.com/help-center/live-chat/
Have a great day ahead!
Best wishes,
Namecheap team
Awesome help and thorough throughout…
Awesome help and thorough throughout highly recommended 5 stars
24. august 2024
Anmeldelse skrevet uten oppfordring
Everything’s great
Everything’s great, support is top-notch. Namecheap EasyWP is my favorite hosting provider for convenience and quality.
22. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello,
Thank you for your kind words!
We’re pleased to hear that our support and hosting services are meeting your needs. We appreciate your continued trust in us.
Best regards,
Namecheap team.
Very slow there are much better…
Very slow there are much better solutions for this price.
20. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello,
Thank you for sharing your feedback which we deeply appreciate.
We are sorry to hear about the low speed of your website.
It is an opportunity for us to improve our services and we are grateful for it. We may need more details on the matter, in order to escalate it properly for further performance improvement.
Please respond to the private request we have just sent for more information on Trustpilot, enabling us to reach out to you for further clarification that would be helpful at this point.
Alternatively, you can submit more detailed feedback on our website at: https://www.namecheap.com/help-center/live-chat/
We sincerely hope for your cooperation.
Best regards, Namecheap team
Superb Customer Service
Iryna S. was super knowledgeable and provided useful solutions to my troubles. I can't thank her enough.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hi, thank you so much for your feedback and kind words! Iryna's outstanding assistance won't be unnoticed. Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
Thank you for Andreii
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello Christian, thank you so much for your feedback.
It is a pleasure to know that our team was able to help you well. By the way, do you remember the related chat ID for this case so that we can thank our team member's for their good work?
By the way, if there is anything else you need, our Live Support is here for you anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
Easy set up and great support.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello Jamshed,
We feel sorry that you had a negative experience with our service, and would like to understand what happened there.
Our responsible staff will follow up with you shortly to the mentioned email.
Best wishes,
Namecheap Team
All Team is helpful
All Team is helpful, anytime I'm facing any issue they are fixing it fast.
18. august 2024
Anmeldelse skrevet uten oppfordring
راائع جدا جدا انصح به لمستخدمي ووردبريس…
راائع جدا جدا انصح به لمستخدمي ووردبريس سرعة وأمان وكل شي جميل
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello,
Thank you so much for taking a moment to share your feedback!
We are delighted to hear that you are happy with our services. Our main concern is to provide our clients with the outstanding customer experience you deserve.
If our Live Support may be of any assistance for you, we are happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
It is pleasure to use easywp from…
It is pleasure to use easywp from namecheap. Their support team is awesome.
16. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello Muhammad,
Thank you so much for your feedback!
We're delighted to hear that you had a great experience with our support team and services. Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should you need any further assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/
Best regards,
Namecheap Team
Good service
16. august 2024
Anmeldelse skrevet uten oppfordring
Superb Customer Service
In a world where customer service has declined so much of late, it was so refreshing to speak to customer support today. Olena was my guide and took me through each step really slowly and patiently. Such a great help to me as I'm not overly familiar with how these things work technically. I will 100% use these guys again and again.
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello John,
Thank you for taking the time to share your feedback.
We're glad that Olena's exceptional service left a positive impression.
Looking ahead, if you require any further assistance, please reach out to our support team at https://www.namecheap.com/help-center/live-chat/ . We are here for you 24/7!
Best regards,
Namecheap team
Top class support
Easywp is a very easy way to create a website in wordpress. If something goes wrong then the Namecheap staff are always on hand to help. They are fast and efficient and unlike some other hosting company the person you get to chat with has sufficient authority to actually make the changes - no need to escalate to a higher level.
Excellent service
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EasyWP
Hello Rory!
Thank you for your feedback.
Your kind words truly inspire us to continue delivering the best possible experience to each and every one of our valued customers.
If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
Namecheap team
At first it's seem hard to understand…
At first it's seem hard to understand but they have so many videos for you to watch and learn.
6. august 2024
Svar fra EasyWP
Hello,
We appreciate your feedback and sincerely apologize for the delay you're experiencing.
We understand how important speed is, and we’re committed to resolving this issue for you. Our team is already looking into it, and we’ll get back to you with a follow-up as soon as possible. Thank you for your patience, and please know that we're here to ensure everything runs smoothly for you.
Best regards,
Namecheap Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.