Easterns Automotive Group Anmeldelser 

864
TrustScore 1.5 av 5

1,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Two confirmed appointments, zero cars—Easterns completely wasted my time. I am extremely frustrated with the total lack of professionalism and communication at Easterns Automotive Group. I scheduled c... Vis mer

Vurdert til 1 av 5 stjerner

Careful this dealership uses bait & switch pricing and Rip off dealer fee's should be illegal in USA but here we are. Taxes are understood and make sense, fees include $559.75 DMV (That is way too hig... Vis mer

Vurdert til 5 av 5 stjerner

It was a Friday night after work, I was tired & irritated. Thanks to Devan Young’s great customer service, I had a very pleasant experience!! I was not pressured, he was real genuine, I didn’t feel ju... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

My sales lady Yanna P. was very thoughtful and had good ideas. She asked inquisitive questions and valued all of my feedback. The finance manager Mike J. was very nice and made sure I was able to get... Vis mer

Informasjon om virksomheten

  1. Bilforhandler
  2. Bilutstyrsbutikk

Skrevet av virksomheten

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

864 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,7

Alle anmeldelser

(864)

5 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Randy was wonderful!

Randy was wonderful!! I am very satisfied with my car purchase from Eastern Automotive!!

12. desember 2018
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Your happiness as a customer is truly what matters. Kudos to Randy for assisting you. Thank you so much for choosing Easterns, Roberta!

Vurdert til 5 av 5 stjerner

Jamar and Yassine were terrific to work…

Jamar and Yassine were terrific to work with during our purchasE. They were accommodating, very professional and no pressure.

12. desember 2018
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That's just how a car buying experience should be. Simple, quick, and of course no pressure!

Vurdert til 5 av 5 stjerner

Sales team was helpful and…

Sales team was helpful and professional. Enjoyed the experience.

11. desember 2018
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Hi Etta,

Thanks alot for choosing Easterns! It was a pleasure assisting you.

Vurdert til 5 av 5 stjerner

Great Service

Rick and his team are Great !!! Also Giles !!
The best Eastern Motors!

11. desember 2018
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Svar fra Easterns Automotive Group

Easterns is the place to be! Well said, Tracy!

Vurdert til 5 av 5 stjerner

Eastern Motors is the way to go

They are friendly, professional and they will put you in the car you love. No hassle I am now a fan and new buyer of Eastern Motors

11. desember 2018
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Svar fra Easterns Automotive Group

Great news, Albert! We love hearing from our amazing customers like yourself.

Vurdert til 5 av 5 stjerner

they worked with me to get me into…

they worked with me to get me into truck of my dreams
salesman was awesome Justin is top notch would definitly buy again from him

11. desember 2018
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Svar fra Easterns Automotive Group

Hi John,

Congratulations on purchasing your new truck! We're so glad that you're happy with how everything turned out. You're a great customer!

Vurdert til 5 av 5 stjerner

Xavier's Review for 12/02/18

Xavier was fantastic!

He is an attentive, considerate, and patient sales representative. He recognized which vehicle we were interested in, was expedient in getting us the vehicle to test drive, and was patient throughout the entire interaction. He is an asset to the organization. He was able to recognize that we had experience in purchasing a vehicle and did not need much guidance in the process.

Highly recommended!

10. desember 2018
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Svar fra Easterns Automotive Group

Thank you very much for your feedback., Stephen We really appreciate you telling us how your experience was with Xavier. We will definitely continue working hard to make our customers proud.

Vurdert til 3 av 5 stjerner

Good buying experience, but inconvenient mechanical issues

The buying experience was great, however the vehicle immediately had mechanical issues. They were issues that should have been caught when the vehicle was traded in before being put on the lot.

7. desember 2018
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Svar fra Easterns Automotive Group

Thanks for sharing both the pros and cons of your Easterms experience. This information is imperative so that we can do everything in our power to assist you. Please contact our Customer Care Team so that we can come up with a solution that best fits your needs. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Vurdert til 5 av 5 stjerner

Easterns is the way to go....

Excellent and thorough communication in every step of the process! Responsive and eager to help every customer! Love them!!!

7. desember 2018
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Svar fra Easterns Automotive Group

Hello Kelly,

Thanks for sharing your wonderful review. We'll be sure to let our staff know just how much you enjoyed your visit.

Vurdert til 5 av 5 stjerner

THANK YOU!

Thank you so much Desmond, you’ve made this experience for us so smooth & you’ve definetly helped us a lot with buying our car. We’ll be sure to come back when we need a new car & ask for you specifically! :)

6. desember 2018
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Svar fra Easterns Automotive Group

No problem! You deserve nothing but the absolute best. Welcome to the Easterns family!

Vurdert til 5 av 5 stjerner

amazing service, very happy!

I came in recently, and was helped by a young man name Jeffrey.He was very helpful, very respectful , helped me decide what i wanted and was very patient with me, recommending 100% to all my friends & family.

6. desember 2018
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Svar fra Easterns Automotive Group

Welcome to the Easterns family!

It was truly our pleasure to serve you. Please let us know if you need any assistance in the future. We're here to help!

Vurdert til 3 av 5 stjerner

Even tho I didn’t get the car I want…

Even tho I didn’t get the car I want Preston was very helpful and did his best on finding me the vehicle that fits close to my needs

5. desember 2018
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Svar fra Easterns Automotive Group

We'll always do all that we can to help. Thanks for your support, Nathaniel!

Vurdert til 5 av 5 stjerner

I love Easterns

I love Easterns. Otis and the management team are awesome. I went in with $10 and came out with exactly what I wanted. They were respectful of my situation. I wish that I had gone to see them sooner. I was in and out in 2 hours. Driving my new (new to me) vehicle.
Absolutely love them. Next time I buy a car, my only stop will be Easterns.

5. desember 2018
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Svar fra Easterns Automotive Group

Hello Dana,

We appreciate you so much for being an awesome customer. Otis enjoyed assisting you. Congratulations on your purchase!

Vurdert til 5 av 5 stjerner

I want to say thank you

I want to say thank you! They took really good care if me and I walked away pleased with my purchase. Thanks again.

5. desember 2018
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Svar fra Easterns Automotive Group

No problem, Reicia. Please never forget that we are here to help!

Vurdert til 5 av 5 stjerner

Very satisfied!

Jeff, Dave, Ali were awesome! I've purchased several cars over my span of driving and my experience at Easterns can be likened to my experience at Lexus. They were fast, friendly and professional. Not once did I feel like they were trying to dupe me or that they were lying to me. They were honest... and that matters a great deal. Another important thing is that they always answer their phones. For as long as their service is as superb as it is, I will be a customer. I have two more cars to buy in the next few years and they will most likely be from Easterns. I am a repeat Lexus customer and plan to definitely be a repeat Easterns customer.

5. desember 2018
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You're great! We thank you for your ongoing support of Easterns. It definitely sounds like you will be coming back in the future. You're officially a part of the family!

Vurdert til 5 av 5 stjerner

Had a great and efficient experience

Had a great and efficient experience. I was completed all parts of the process in less than 90 minutes. Lennard my salesman and Keyon the finance professional were excellent and went above and beyond.

4. desember 2018
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Quick and smooth car buying experience! Now that's what we like to hear. Wonderful!

Vurdert til 5 av 5 stjerner

Hello i just bough my 3rd car from…

Hello i just bough my 3rd car from easterns and they were good to me and alot of help thanks.

4. desember 2018
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Svar fra Easterns Automotive Group

Hello Barbara,

We appreciate your loyalty to Easterns! Customers like you come few and far between so please know that we are forever grateful.

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