EarnLab Anmeldelser 

Svar fra EarnLab

13. apr. 2026

Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre votre déception, nous comprenons à quel point cela peut être frustrant, surtout lorsqu’il s’agit de votre temps et de vos gains.

Après vérification de votre compte, nous avons constaté plusieurs connexions depuis différents pays sur de courtes périodes. Ce type d’activité est automatiquement signalé par notre système, car il enfreint nos conditions d’utilisation et est généralement lié à l’utilisation de VPN, de proxys ou au partage de compte. Cela peut malheureusement impacter le suivi et la validation des offres.

Nous tenons à préciser que le suivi (tracking) des offres est géré par nos partenaires. Bien que nous fassions toujours de notre mieux pour défendre les intérêts de nos utilisateurs, nous devons également respecter des règles strictes afin de garantir l’équité et la conformité sur la plateforme. Une activité jugée incohérente ou à risque peut entraîner un refus de validation des offres.

Nous comprenons que cela puisse être décevant, mais ces mesures sont nécessaires pour protéger à la fois les utilisateurs et nos partenaires.

Si vous pensez qu’il s’agit d’une erreur ou d’un malentendu, nous vous invitons à contacter notre support afin que nous puissions examiner votre situation plus en détail.

Merci pour votre compréhension.

Svar fra EarnLab

13. apr. 2026

Hey Alexander,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.

We take fairness and the experience of our customers very seriously. If something felt unclear or unsatisfactory, we would truly appreciate the opportunity to look into it further and clarify the situation. In many cases, there may be specific terms or factors involved that we’re happy to explain in detail.

Please feel free to reach out to our support team so we can review your case individually and work toward a resolution. Your input helps us improve, and we value the chance to make things right.

Best Regards,
The EarnLab Team

Svar fra EarnLab

12. apr. 2026

Hey Santosh,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and understand how frustrating this situation must feel.

Please note that payments on our platform depend on the successful validation of completed tasks by our partners. In some cases, delays or partial approvals can occur if certain requirements are not fully met or if additional verification is needed on the advertiser’s side.

That said, your case does not sound like a typical experience, and we would like to investigate this more thoroughly. We encourage you to contact our support team again and reference your previous tickets, or provide us with your account details so we can escalate this internally and ensure it is properly reviewed.

We appreciate your patience and the time you’ve spent on our platform, and we are committed to resolving this for you.

Best Regards,
The EarnLab Team

Svar fra EarnLab

12. apr. 2026

Hey Steam Rolol,

Thank you for your feedback.

We want to clarify that account suspensions are never issued lightly. In your case, our system detected multiple accounts associated with your activity, which is a direct violation of our Terms of Service. This policy is in place to ensure fairness for all users and to prevent abuse of the platform.

Additionally, the linked accounts were not inactive or unused, they were involved in activity that contributed to the final decision. Because of this, the restriction was applied following a thorough review by our team.

We understand this may be disappointing, especially if you previously had a positive experience. However, maintaining a fair and secure environment for all users requires us to enforce these rules consistently.

Best Regards,
The EarnLab Team

Svar fra EarnLab

9. apr. 2026

Hey there,

Thank you for your feedback.

At this time, we’re unable to match your review with any account in our system based on the information provided. To help us investigate your case properly, we’ve requested additional details via Trustpilot. Once we receive them, we’ll be happy to look into this thoroughly.

We’d also like to clarify that our support team operates 24/7. While we do use automated responses to quickly address common questions, every user has the option to be connected with a support agent without unnecessary delay.

We take all feedback seriously and are committed to resolving any legitimate issues. Please respond to our request so we can assist you further.

Best Regards,
The EarnLab Team

Svar fra EarnLab

7. apr. 2026

Hello Justin,

Thank you for taking the time to share your feedback.

We would like to clarify that EarnLab has no ability to remove or selectively manage reviews on Trustpilot. All moderation decisions, including what is published or removed, are handled solely by Trustpilot in accordance with their own guidelines. We do not add or remove reviews.

Regarding offer tracking and AdscendMedia, like all GPT platforms, we rely on third-party providers to track completions. In some cases, if their systems detect inconsistencies or policy violations, actions may be taken independently of our platform. We always recommend completing offers strictly according to the provider’s requirements to avoid such issues.

As for lootboxes, they are entirely optional and clearly described as chance-based features. The odds are transparently displayed before participation so users can make informed decisions. Many users choose to engage with them for entertainment, while others prefer to stick with guaranteed rewards, both approaches are fully supported.

We take feedback seriously and continuously work to improve both transparency and user experience. If you have any specific concerns or would like us to review a particular case, our support team is always available to assist.

Best regards,
The EarnLab Team

Svar fra EarnLab

Lagt ut: 7. apr. 2026

Hello there,

Thank you for sharing your feedback.

We understand how frustrating this situation may feel. However, after carefully reviewing the account activity, we identified inconsistencies related to connection data and usage patterns that are typically associated with attempts to bypass offer requirements and location restrictions.

In many cases, such discrepancies occur when tools that modify or mask connection details (such as VPNs or similar software) are used inconsistently, which leads to conflicting signals in our system. To protect both our partners and the fairness of the platform, accounts flagged with such irregularities are restricted in accordance with our Terms of Service.

Please note that these decisions are based on a comprehensive review of multiple data points, not a single login event.

We are continuously working on improving transparency and the support experience, and we appreciate your feedback in that regard.

Best regards,
The EarnLab Team

Svar fra EarnLab

7. apr. 2026

Hello Sven,

Thank you for your feedback.

After a thorough review of your account, our system identified activity that violated our Terms of Service, specifically related to attempts to bypass our security and verification mechanisms. As a result, the account was permanently restricted in order to protect the integrity of the platform and ensure fair conditions for all users & business partners.

We take these matters very seriously and apply the same standards consistently across all accounts. Please note that successful verification does not override compliance with our security policies.

Best regards,
The EarnLab Team

Svar fra EarnLab

1. apr. 2026

Ci dispiace per la tua esperienza e comprendiamo quanto possa essere frustrante.

Tieni presente che le ricompense vengono assegnate solo dopo che tutti i requisiti dell’offerta sono stati completati e verificati dai nostri partner. In alcuni casi, questo processo può richiedere diversi giorni, a seconda dei tempi di validazione del fornitore. Se hai inviato un ticket, viene generalmente gestito in ordine di arrivo e i tempi di risposta possono variare in base al volume di richieste.

Vorremmo comunque verificare il tuo caso più nel dettaglio per assicurarci che tutto sia stato gestito correttamente. Ti invitiamo a contattare nuovamente il nostro supporto fornendo i dettagli del tuo account e dell’offerta: faremo il possibile per aiutarti e chiarire la situazione.

Grazie per la tua pazienza.

Svar fra EarnLab

28. mars 2026

Hello there,

Thank you for your feedback.

After a detailed review of your account, we identified multiple violations of our platform’s Terms of Service. Specifically, your account was flagged for repeated duplicated task conversions linked to the same IP addresses, as well as additional indicators of duplicate activity. These are clear signals of multi-accounting or misuse of offers, which is strictly prohibited.

Please understand that such systems are in place to ensure fairness for all users and to protect our partners from fraudulent activity. For security reasons, we are unable to disclose all detection methods or internal evidence in detail.

Based on these findings, the restriction applied to your account is final and cannot be reversed.

We remain committed to providing a transparent and fair environment for all legitimate users.

Best regards,
EarnLab Team

Svar fra EarnLab

27. mars 2026

Gentile utente,

abbiamo esaminato attentamente la sua segnalazione, ma al momento non riusciamo a identificare il suo account nei nostri sistemi sulla base delle informazioni disponibili.

Per poter verificare la situazione e fornirle assistenza, la invitiamo a contattarci direttamente tramite il nostro supporto, fornendo maggiori dettagli (ad esempio indirizzo email utilizzato per la registrazione o ID account).

Siamo a disposizione per chiarire qualsiasi eventuale malinteso.

Cordiali saluti,
Team EarnLab

Svar fra EarnLab

Oppdatert: 23. mars 2026

Hey Balazs,

We’re sorry to hear about your experience.

After reviewing your account, our records show that no tasks have been completed yet. To help clarify the situation and check everything in detail, please contact our support team via live chat or at support@earnlab.com.

We’re here to help and will be happy to assist you.

Best Regards,
The EarnLab Team

UPDATE:

After a detailed review, we have confirmed that the account associated with your email has violated our Terms of Service by operating multiple accounts. As a result, the account has been permanently banned and is not eligible for any rewards.

Please note that maintaining multiple accounts is strictly prohibited under our terms.

Best Regards,
The EarnLab Team

Svar fra EarnLab

Oppdatert: 24. mars 2026

Hey Zander,

Thank you for your feedback. We take situations like this very seriously and would like to investigate your case in detail.

At this time, we have not been able to match your review with any account in our system. To help us verify and resolve the issue, we’ve sent a request via Trustpilot asking for additional details (such as your account email or user ID).

Please respond to that request so we can properly review your case. We’re committed to ensuring that all legitimate users receive their rewards and are happy to assist once we have the necessary information.

Best Regards,
The EarnLab Team

UPDATE:
Thank you for providing your account details via the Trustpilot form, we appreciate your cooperation.

We have escalated your case with the offerwall support team. After reviewing the data, we’ve confirmed that your conversion was not registered by the offerwall operator. The most likely reason is that the required action was completed after the allowed time limit (January 28th).

We understand this can be frustrating, and we’re very sorry if the time limit was not clearly noticed. Please note that, in most cases, users have up to 30 days to complete a started task in order for it to be properly tracked and rewarded.

If you have any additional questions or need help with future offers, we’re here to assist you.

Best regards,
The EarnLab Team