Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Always a great service from E3D. Been using their products since my 1st Titan Aero, I have ObXidian unicorn nozzle in my Creality K1 Max and quality is so far above the standard nozzle. Just bought... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

E3D have a great selection of 3D printing supplies and are my go to company for my 3D printing stuff. I recommend them. Great web site for browsing and info.

Selskapet har svart

Vurdert til 5 av 5 stjerner

E3D parts are far superior to anything else I seem to be able to buy for my printer. Although the price makes me cry a little, I am happy that the parts have lasted 10 times longer than that of other... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

If you want to get a rip of by high shipping charges exuberant tax collection fees and become told by support you deserve it E3D should be your first adress. All other I would suggest to stay as far... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektroniske reservedeler og komponenter

Skrevet av virksomheten

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

708 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(708)

67 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Easy setup, but missing some troubleshooting steps

Easy setup, much better print quality compared to my old and failing stock Prusa hotend. I would give 5 stars but the installation instructions don't give any help in case of error. My printer would not go above 40C and give me a TM error, after some digging turns out I had to factory reset my Prusa to erase the previous settings for it to work with the latest firmware.

5. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Alex,

Thank you for leaving us this feedback, it was very helpful. We apologise that the instructions weren't 100% clear for you, based on your feedback I can confirm that this issue has now been addressed.

Thanks for helping us help our future customers.

Georgia

Vurdert til 2 av 5 stjerner

Product arrived quick enough sales support sucks

Product arrived quick enough, but as business order, I require a invoice. Still waiting no replies difficult to ask for an invoice. Why Why is it not standard to provide an invoice and do I have to go to all this bs to get it? Very unprofessional

24. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent hotend

Excellent hotend. I need to tinker a bit more to get more speed, but the improved flow has improved print quality significantly. Very fast shipping.

26. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Sicco,

This is awesome to hear! Happy printing.

Best wishes,
Georgia

Vurdert til 5 av 5 stjerner

Speed=Time .

23. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Renato,

Thanks for taking the time to leave us a review.

Best wishes,
Georgia

Vurdert til 4 av 5 stjerner

Too much expensive

The quality of the parts purchased was good but the prices were too high and were also penalized by duties towards Europe. On £60 I had to fork out another £20 in duties. Proportionately China is friendlier and closer.

23. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Veronica,

Please consider using one of our EU Resellers next time to avoid the duties costs, you can find a list of them here - https://e3d-online.com/pages/reseller-map.

Thanks,
Georia

Vurdert til 5 av 5 stjerner

easy to install

Product is working well was easy to replace the old bamboo nozzle

20. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Mark,

Great to hear, thanks for your feedback!

Thanks,
Georgia

Vurdert til 5 av 5 stjerner

It works great

It works great! The OBXidion nozzle should come stock on the printer, it's that good. Now I can print at full speed.

16. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Dimitri,

Brilliant news! Enjoy your super speedy printing.

Thanks,
Georgia

Vurdert til 3 av 5 stjerner

The product is super

The product is super! But this is dropshipping from China. Be prepared to pay customs.

16. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Adam,

Thanks for leaving your feedback. We actively encourage people to buy from their local E3D Reseller to avoid customs charges, you can find a list here for future reference - https://e3d-online.com/pages/reseller-map.

FYI, E3D does not drop ship from China.

Best wishes,
Georgia

Vurdert til 1 av 5 stjerner

Pathetic customer support

Pathetic customer support, after being misdirected on the online shop, left carrying the cost of noxzzle order that was cancelled at least 4 hours before it wad processed.

Then you have the audacity to ask me to pay for the duties and taxes, twice( when the nozzles I want is shipped) as well as the shipping costs both ways which E3D just washes their hands from and take no responsibility for either a patently misdirection on the online shop nor, their tardiness in acting on the cancellation of an order, because the are only focused on profit and has no idea of customer support or couldn't care less as long as ng as they have their money, they just don't take responsibility for anything. I,intend to hand this over to our council to take things further as they won't as they believe they are not at fault

13. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Time from order to my door

Time from order to my door, including Customs, was under 48 hours. I got the confirmation of the delivery being sent on Monday morning, at about 3am my time, and the package was at my door by 1pm on Tuesday. Considering this came from the UK to the Chicago are, this was a very unexpected event. Product was packaged very carefully, and arrived perfect.

29. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Terry,

Thank you for taking the time to leave your review. This is a sterling effort from our shipping services, we're delighted to hear you received your goods in a speedy manner.

Happy printing,
Georgia

Vurdert til 5 av 5 stjerner

Excellent quality products, the best in the market.

Excellent quality products, innovative design, great customer service, flawless delivery, outstanding engineering, great company management, skilled staff and organization. The best and unique in the business, not doubt about it!

5. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Rene,

Thank you so much for your kind words, I have shared your review with the whole company.

Best wishes,
Georgia

Vurdert til 5 av 5 stjerner

Volcano hot end and titan extruder

I have bought a volcano hot end and a bowden titan extruder which I fitted to my own motor with marlin firmware. After my order placement, the processing and shipping was very fast, after 2 days the products arrived. I requested technical advice for the upgrade and they were very helpful and fast. Finally, I made the upgrade and the result is excellent. I fully recommend this combination, as it levels up the speed and quality of the 3d printer.

27. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi there,

Thanks for leaving us your positive feedback. We're delighted to hear that you were satisfied with the technical support you received, shipping and the product itself :).

Happy printing,
Georgia

Vurdert til 5 av 5 stjerner

I ordered parts on a Sunday evening

I ordered parts on a Sunday evening, East Coast USA time. They shipped out within minutes (Monday morning UK time) and I received them on Tuesday morning (Again, Eastern Time, US).

Astounding. First rate!

21. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi John,

Thank you so much for taking the time to leave us your feedback, we're delighted to hear that your parcel arrived in a speedy manner.

Thanks,
Georgia

Vurdert til 4 av 5 stjerner

Excellent quality product and great shipping experience

Quality product (though considerably expensive!), fast shipping, absolutely no problem at all!

The only negative comment I have is regarding pricing, as the prices for items sold do not have VAT yet there is no clear indication of this.

18. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Pedro,

Thanks for taking the time to leave us your feedback.

Best wishes,
Georgia

Vurdert til 5 av 5 stjerner

Bambu hotend

Customer at my booth recommended the hotend upgrades for bambu.

14. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Paul,

Shoutout to that customer, they obviously have great taste hehe! Enjoy the upgrade.

Best wishes,
Georgia

Vurdert til 4 av 5 stjerner

Seems solid. Just wish it came with more hardware

Seems like a quality product. Fast shipping. Just wish it came with extra hardware. Specifically the nuts and screws. I'm installing a revo upgrade to my old Prusa MK2 and it requires more nuts than it had on it so I'm having to wait on an order from Amazon.

18. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Kyle,

Thank you for taking the time to leave us your thoughts. Good luck with the upgrade!

Thanks,
Georgia

Vurdert til 5 av 5 stjerner

Easy to order and fast shipping.

Fast flow rates achieved. Easy to order and fast shipping. Have increased my work flow

23. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi Chris,

Great news! We're super happy to hear that your machine is now more performant and your work flow has increased.

Best wishes,
Georgia

Vurdert til 4 av 5 stjerner

Ordered 4 of a product

Ordered 4 of a product, got only 1. Have logged two tickets , no response, and appears like no way to get to a human. The “bot” on the site is idiotic and has no understanding of almost any query and won’t direct me to a human or telephone no.

First contact initiated by me was 6th April,it’s now april 11 and crickets . Whilst not an expensive part, I have bought expensive items from them, and now wonder if that was wise. Had anything gone wrong I would be out of pocket .

I was subsequently contacted and resolved

6. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E3D-Online

Svar fra E3D-Online

Hi there,

We're very sorry for the issues you had with your order and are glad to hear that our Team were able to resolve them for you.

All the best,
Georgia

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv