e-optician.com Anmeldelser 

31
•
TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased prescription sports glasses for my 10 year old as my local optician no longer stocks them. They arrived quicky, look great and seem to be good quality. We also had someone contact us to c... Vis mer

Vurdert til 1 av 5 stjerner

Extremely disappointing customer service experience. My package was delayed, and when I asked about changing the delivery address, I was told there could be an additional charge—but I was never... Vis mer

Vurdert til 1 av 5 stjerner

I purchased a pair of glasses to use for golf a few weeks ago. I have prescription varifocal lenses and chose the transposition lens option so that I could still wear t ‘em when it’s less sunny. I tri... Vis mer

Vurdert til 5 av 5 stjerner

From the moment I contacted e-optician.com to place my order through to delivery, I had an outstanding experience. The team has been highly responsive to my emails. They processed my order quickly and... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(31)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I can now have great visual definition…

I can now have great visual definition in lap swimming!
The field of vision is better than any previously bought
over the counter googles. The seal of the googles does not leak and I can swim uninterrupted for my training time.

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sports glasses

Excellent purchase , play football with them and they are great, would definitely purchase from this company again.

5. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible company never answers their…

Horrible company never answers their phone so that they don’t have to refund your money back within 7 days. Don’t return calls. Will give you the run around and lie on any type of issue or refund. Don’t buy from them!!!

10. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til e-optician.com

Svar fra e-optician.com

Hi there,

Thanks for your comment. In order to help you out, can you please provide your identity or your order number in a return email to cs@e-optician.com? We'll then come back to you with a remedy.

Regards,

Lak | E-optician

Vurdert til 5 av 5 stjerner

I put an order 4 days ago

I put an order 4 days ago, and chose Fedex 2-4 days delivery. But when I checked on their website the order is still in "unfulfilled" state. Apparently, they don't really treat their promise seriously, and the positive reviews from their own site are not trustworthy.

Edit: after posting initial review, I checked other negative reviews and their responses. I can confirm I ordered from www(dot)e-optician(dot)com, not any other online sellers.

Edit 2: got a phone call from support. My swimming goggle is still in production and is scheduled to ship by EOW. Change the rating to neutral and will update once I get it.

Edit 3 (10/3/2025): finally got back here. I received the goggles a few days after my last update. After a few weeks wearing them, I am changing my rating to 5 since I did not feel anything to complain.

10. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til e-optician.com

Svar fra e-optician.com

Hi Wei,

Sorry to hear about your disappointment. Unfortunately, I can't locate your order. Can you please email us at cs@e-optician.com and let us know your order number? I'll surely follow up for you.

I'm not sure if you are ordering a plain eyeglasses or one with prescription lenses. If frame-only, we'll normally ship out FedEx 2-4 days. However, if there are prescription lenses to be made, there will be 4-7 days production time. The FedEx 2-4 days are the shipping time. Hope you understand this.

Lak | E-optician

Vurdert til 5 av 5 stjerner

Outstanding, service, product and delivery

From the moment I contacted e-optician.com to place my order through to delivery, I had an outstanding experience. The team has been highly responsive to my emails. They processed my order quickly and my prescription goggles arrived in less than 2 weeks after placing my order. Great quality product and looking forward to finally being able to see clearly in the pool! Thank you.

16. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid this company

Extremely misleading website. This companies advertises a 100 day easy return policy in multiple places on their website. However should you actually try to return they refuse a refund due to small print within their detailed terms and conditions. It is very disappointing when a company deliberately advertises a policy which is in contradiction to its detailed T&C. Avoid purchasing from this company.

13. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til e-optician.com

Svar fra e-optician.com

Hi Anna, we tried to contact you through Trustpilot because we don't have your contact and hence cannot locate your order in our ordering system. Please contact us so that we can offer a remedy. But in fact, we are not even sure if you have dropped a review with a wrong company. Please help to clarify.

Thanks and regards,

E-optician.com

Vurdert til 1 av 5 stjerner

Avoid.. listen to a fool

Almost a month and still awaiting delivery.
This company never respond to emails.
Avoid

8. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til e-optician.com

Svar fra e-optician.com

Hi Sian, we cannot locate an order with your name, email or phone number in our database. May be you are posting a review mistakenly on a wrong site? We are E-optician.com. As far as we know, there is another online retailer with similar name but ending with ".co.uk" instead of ".com".

Thanks and regards,
Lak | E-optician.com

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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