Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my ema... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says orde... Vis mer
I cannot recommend E_Gamer highly enough. Callum has gone beyond the call of duty. He has swiftly responded to all my emails with patience and kindness. Excellent service from a genuinely nice guy!
Selskapet har svart
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Your new gaming home. From retro, to modern, lose yourself in the world of E-Gamer. We chose the life of gaming, and aim to provided a better gaming experience for all of the community of U.K. Gamers. Go on, see whats happening!
Kontaktopplysninger
Storbritannia
- e-gamer.co.uk
1,8
Under middels
24 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Product never arrived and no…
Product never arrived and no communication to help get a refund, avoid!
23. april 2022
Anmeldelse skrevet uten oppfordring
Still waiting for a dispatch email
Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my email
21. april 2022
STEER CLEAR
Game wasn’t received I have emailed then several times with no response DO NOT USE THIS SITE
26. februar 2022
Pointless ordering
Got refunded after a week with no communication from egamer even after contacting them via email and social media. Obviously didn’t have the game I ordered or the company is going down seems every review is the same.
22. februar 2022
No order received still!
Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says ordered, not shipped. I don’t mind things being delayed, it’s the lack of communication that winds me up. If I’d had a message just explaining, sorry order delayed, it wouldn’t be a problem but no communication at all is very frustrating! And no telephone number to call is also frustrating. I just want to speak to someone!
16. januar 2022
Ordered and paid for something-not received
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive an email to say have been refunded with no explanation or reply to previous email. Refund is still not showing in account!!
13. desember 2021
my order never arrived I've contacted e…
my order never arrived I've contacted e gamer but no response. wouldn't buy fro here again
6. desember 2021
Svar fra E Gamer
Hi Danielle,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Order never arrived and all my emails…
Order never arrived and all my emails ignored/unanswered.
5. desember 2021
Svar fra E Gamer
Hi Josh,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Svar fra E Gamer
Hi Helena,
Thank you so much for your review, we really appreciate it!
E-Gamer
We ordered a head set on the 28th ,it…
We ordered a head set on the 28th ,it stated 5 days delivery. The money was taken the day we ordered but still no date for delivery.
We have emailed e gamer twice now and no reply.
But a satisfaction survey arrived today asking how well they did !
Completely Rubbish !
3. desember 2021
Svar fra E Gamer
Hi Douglas,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
I have not received my item!!
I have not received my item!!
Emailed a few times, no response, still awaiting item. Where is it?
3. desember 2021
Svar fra E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Didnt get my code
24. november 2021
Svar fra E Gamer
Hi George,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Svar fra E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Steer Clear🛑
Order was placed however a few days passed with no updates. Emailed seller asking for an update with no response. Order was refunded with no communication. All a bit odd and I wouldn’t wast my time with this seller-shop.
17. august 2021
Svar fra E Gamer
Hi Mr&Mrs Whitehead,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
If I could leave a 0 star I would
If I could leave a 0 star I would. Bought a game, it didn't come through. I messaged and was informed they would refund me as it was out of stock until the following day. I told them I didn't want the refund if it was the following day. They then told me the supplier had increased price....
If you walked into a shop and picked something up that was marked at a price, they wouldn't change price at the checkout, let alone chaise after you to take back the product and up the price. Shocking and unfair service.. never use these again. So unprofessional.
11. september 2020
Anmeldelse skrevet uten oppfordring
Svar fra E Gamer
Hi Laura,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Amazing customer service
Amazing customer service and very fast delivery. :)
28. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra E Gamer
Hi Reece,
Thank you so much for your review, we really appreciate it!
E-Gamer
Svar fra E Gamer
Hi Sandra,
Thank you so much for your review, we really appreciate it!
E-Gamer
Perfect service!
12. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Get your games here!
Great website, and helpful people, would recommend thanks for the great product!
30. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Canceled my order and poor…
Canceled my order and poor communication.
17. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra E Gamer
Hi Johannes,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.