Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

DWISI’s team is very helpful and quick to reply regarding any questions or follow ups. They guide through every step of the selling/ buying process. The application is very easy to use and it is an am... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been using a lot of different online platform to buy and sell second hand items and so far DWISI is really the one that met all of my expectations. I’ve recently bought an item, the user experien... Vis mer

Vurdert til 5 av 5 stjerner

First of all, love the concept of reusing/reselling preloved accessories. The shoes I ordered were up to the mark and genuine. Customer service is extremely prompt and quick with any questions or... Vis mer

Vurdert til 5 av 5 stjerner

I recently purchased a pair of Dior shoes and a Burberry bag through the DWISI app and I couldn't be happier with my experience. The process was seamless! The team was always available to answer any... Vis mer

Informasjon om virksomheten

  1. Onlinemarked

Skrevet av virksomheten

DWISI is the UAE leading marketplace app for buying and selling pre-owned designer fashion. We guarantee authenticity and prices up to 90% off retail, making your wardrobe dreams come true. Download the DWISI app today to get access to the best designer deals and create your own resale listings in minutes.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

107 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience at DWISI

The product selection is great and the customer service agents are extremely active and supportive. We dealt with Sarah, who was very professional, helpful and was with us throughout all stages of the purchasing process.
Would definitely purchase more luxury products from DWISI and highly recommend this app for any luxury product consumers.

27. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended 👍❤️

Great customer support.
Payout takes within 5 days which I never experienced from others.
Their commission is lower compared to other luxury preloved websites.
Client satisfaction is the first thing most important in this company.

13. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I don't recommend ordering from this…

I don't recommend ordering from this platform as they don't have the option to return the product even on the same day if the size doesn't fit and you'll just lose money and end up with an unwanted item. Managers are not able to help at all and do not want to hear any feedback

3. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til DWISI

Svar fra DWISI

Dear Kate,

Thank you for taking the time to share your feedback regarding your recent experience with our platform. We appreciate all feedback, positive or negative, as it helps us to improve our services for all of our customers.

We apologize for the inconvenience that you experienced when you were unable to return your item due to size issues. We understand that it can be disappointing to receive an item that doesn't fit as expected. However, please note that it is mentioned on the app (under the listing), FAQ, and T&Cs that we accept returns only if the item is significantly not as described on the listing.

We are glad to hear that someone from our team has already reached out to you and offered the option to relist the item on our app for free. This will allow you to potentially recoup some of your expenses and pass the item on to someone who may be interested in it.

We take customer feedback seriously, and we will be sure to pass your comments on to our team for consideration as we continue to improve our platform. If there is anything else we can do to assist you, please do not hesitate to contact us.

Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Best regards,

The DWISI Team

Vurdert til 5 av 5 stjerner

Great experience

I boughat a Chanel bag from them it was great experience, very helpful.
The team are very patient to answer my queries and try to help by all means.

24. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Best

Had a great experience selling my Gucci shoes through DWISI. I think they are the best in reselling preowned luxury items. The app is very easy to use and the staff were very supportive. They answered all my questions quickly and were very helpful. I appreciate that DWISI took care of everything, it was a hassle free process. It was my first experience with them and definitely will not be the last. I highly recommend them if you think of reselling or even purchasing preowned luxury items.

16. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As an Emirati

As an Emirati, very proud to have a national app for second hand fashion. I bought my dior sneakers and love the experience. Great customer service ! Keep going DWISI !

2. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent website

Excellent website! They are on top of all orders and inquires. Super impressed with their super attentive service. I definitely recommend DWISI to anyone.

9. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Selling with DWISI is a super smooth experience

I just wanted to share my great experience with DWISI, a preowned luxury clothing reseller based in Dubai. I recently sold a pair of Chanel shoes through their platform, and I have to say, it was a breeze!

Listing my shoes on DWISI was really easy. Their website is super user-friendly, and I was able to provide all the necessary information without any hassle. Within a few days, I got an offer from a buyer, which I accepted.

The DWISI team was really helpful throughout the process. They answered all my questions quickly and professionally, and I felt like they really had my best interests at heart. They also gave me a fair price for my shoes, which was great.

I really appreciated that DWISI took care of everything, from shipping to handling. It made the whole process really stress-free and convenient for me.

All in all, I would definitely recommend DWISI if you're looking to sell preowned luxury clothing in Dubai. They're reliable, efficient, and professional, and they offer fair prices for quality items. Thanks, DWISI, for a great experience!

28. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Experience

DWISI’s team is very helpful and quick to reply regarding any questions or follow ups. They guide through every step of the selling/ buying process. The application is very easy to use and it is an amazing platform to connect buyers and sellers. I have sold multiple bags using the DWISI’s app and I had a great experience with them, everything went smooth without any concerns.

1. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Genuine Quality

First of all, love the concept of reusing/reselling preloved accessories.
The shoes I ordered were up to the mark and genuine.
Customer service is extremely prompt and quick with any questions or help needed regarding your order and stay in contact until the item reaches your doorstep.

27. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great initiative

Great initiative. Was needed in Dubai. Good experience and reliable ! I recommend.

26. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til DWISI

Svar fra DWISI

Dear Ju,

We are so pleased to receive your positive review!

At DWISI, we strive to provide exceptional service to our customers, and we're glad that we were able to deliver on that promise for you.

DWISI TEAM

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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