This Dealer was extremely helpful and was really Awesome, Excellent Service !!! They made sure i received the package/ item quickly and Excellent Quality products and Excellent Communication as well... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Was struggling to obtain a copy of the Tron Legacy 4K Remaster Steelcase from overseas at a reasonable price. And local options (I thought) were not possible. DVD Hub had a listing, but was har... Vis mer
I ordered and there was no verification. Later a note appeared saying my debut card could not be used. ZSo I ordered on a credit card and still no verification. I still do not know if my order is goin... Vis mer
Selskapet har svart
Was iffy about using them originally but, so far every experience has been great. Have purchased half a dozen times now, cannot fault them. Fast postage, excellent customer service.
Informasjon om virksomheten
Kontaktopplysninger
4655, Hervey Bay, Australia
- support@dvdhub.com.au
- dvdhub.com.au
4,5
Enestående
44 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rare steelbook titles with stellar postage packaging to prevent damage
Really impressed with the overall service offered by DVD Hub: stocking rare and special edition (such as Steelbook) titles that are often not released by local distributors (especially since some are no longer releasing any physical media in Australia).
The best part is their understanding that they have a special and valuable product, and packed my three titles so well with plenty of padded protection, ensuring my order arrived without damage. Definitely more than you can say for gambling a purchase from overseas retailers who offer little to no packaging (and therefore a high chance of receiving a damaged product). My order shipped quickly, and arrived within the provided timeframe from Australia Post.
Reaching out to support to ask a question (new topic, unrelated to my order) led to a friendly and genuinely helpful response.
Really impressed with the offerings of DVD Hub - definitely will be a return customer.
29. april 2025
Anmeldelse skrevet uten oppfordring
Really Bad Customer Service in your…
Really Bad Customer Service in your face We couldn't care less "F" Off if you don't like it. On their website, website states quite clearly 3 DVDs for $55, but my total came to $92.80 delivered. I asked them why and got the above attitude. I wouldn't waste your money on this website go elsewhere people. I would rather pay a little more $$$ and buy from Amazon Australia 🇦🇺 and get free delivery. Absolute rubbish 🗑 behaviour from an Australian business...Shameful to say the least. 😡🤬
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra DVD Hub
Hi Brandon,
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed and that you felt our communication was not to your expectations.
We would like to clarify that at no point did any member of our team use inappropriate language or display the attitude you have described. We always aim to treat all customer enquiries with courtesy and professionalism.
To address your concerns:
- Our "3 for $55" promotion applies only to selected titles, which are clearly marked on our website.
- Free shipping is available on orders over $100, as outlined in our Shipping & Returns page and throughout checkout.
Following your feedback, we have made further adjustments to our website to make the details of these promotions even clearer for our customers.
We appreciate all feedback, as it helps us continue to improve the experience we offer. Should you have any further questions, we are always happy to assist.
Kind regards,
The DVD Hub Team
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