Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best servic... Vis mer
Selskapet har svart
Simply put, the experience couldn't have been better. From ordering to receiving my order everything was on time and perfect. This will definitely be my go-to spot in future!! 😀
Selskapet har svart
Excellent! Last order arrived in no time. Very discreet packaging which i really appreciate. I am now waiting on my next order. Great communication! Thanks.
4,7
Enestående
120 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Durrydutyfree
Hi Jason,
Thank you so much for the great 5-star review! 🙏
Hearing that you think we're 'the real deal' with our prices and quick delivery is awesome! Earning that kind of trust from our customers is what we work hard for every day.
Thanks for your support, and we look forward to getting your next order ready!
Svar fra Durrydutyfree
Hi Jens,
Thank you for the great 5-star review! 😊
We're delighted to hear that you are so happy with the product. Quality is always our top priority!
Thanks for your support, and we hope to serve you again soon!
Svar fra Durrydutyfree
Hi Craig,
Thank you for the 5-star rating! 😊
We're glad to hear that your order arrived right on time and exactly as described. Keeping things accurate and reliable is what we aim for.
Thank you for your support, and we look forward to your next visit!
Every thing promised was delivered
Every thing promised was delivered, this is my go to site from now on, and I will be passing on details to all of my friends
25. september 2026
Svar fra Durrydutyfree
Hi Margaret,
Thank you so much for this amazing 5-star review! ❤️
Hearing that we've become your go-to store and that you're recommending us to your friends is the highest compliment we could ask for.
We promise to keep delivering on our promises for every order you place with us!
I received my order today will…
I received my order today will certainly be ordering again was abit sceptical will be telling my smoker friends thank you
24. september 2026
Svar fra Durrydutyfree
Hi Jacqui,
Thank you so much for taking the time to leave us a 5-star review! 😊
We know trying a new store can feel uncertain, so we're thrilled that receiving your order turned you into a confident customer! Thank you for sharing the word with your friends.
We look forward to taking great care of your next order!
dont stress you package will come
having a designated person to talk to in case of problems is great
product arrived in good condition
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Durrydutyfree
Hi Bill,
Thank you for your review and support! 🙏
We believe every customer deserves personalized, dedicated attention, so we're glad our service gave you peace of mind. Delighted to hear your parcel arrived in perfect condition!
Hope to see you back again soon!
I still have not recieved my product
24. september 2026
Svar fra Durrydutyfree
Hi, Mike
We are truly sorry to hear about your experience, and we take your feedback very seriously.
We have already reached out to you via email with your full order details and the latest tracking information. Rest assured, your package is not lost—it is currently in transit and on its way to you.
Please kindly check your inbox (and your spam/junk folder, just in case our message landed there). If you have any further questions or need additional updates, please feel free to reply directly to our email—we are here to help!
Best regards,
Durrydutyfree Team
Satisfied thank you
Took a week to arrive. Happy with product although it wasn’t in a carton which was unexpected.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Durrydutyfree
Hi Vicki,
Thank you so much for your review and feedback! 😊
We're glad you're happy with your product! To ensure discrete and protective shipping through Australia Post, packages are sometimes optimized into smaller, secure packs.
For your next order, please feel free to leave a note or contact our team, and we will happily make a note for our warehouse to ship your order in full cartons for you!
Svar fra Durrydutyfree
Hi Josie,
Thank you so much for the 5-star review! 😊
We're happy to know you enjoyed our prompt delivery service. We always work hard to get orders out to our customers as fast as possible.
Look forward to serving you again soon!
Svar fra Durrydutyfree
Hi Michael,
Thank you so much for the 5-star review! 😊
We're glad to hear that your package arrived safely in Cairns within 7 days and that you were happy with our pricing. Getting your orders to regional areas quickly and affordably is always our priority.
Thank you for choosing us, and we look forward to serving you again soon!
Tobacco arrived on time and securely…
Tobacco arrived on time and securely packaged. Ordered the red Che Ryo tobacco and is a nice change from the old chop chop. These guys are legit so don't stress your order will arrive.
20. september 2026
Svar fra Durrydutyfree
Hi Justin,
Thank you so much for this awesome 5-star review and for sharing your experience! 🙏
We're thrilled to hear that your order arrived right on time and securely packaged, and that you're enjoying the red Che Ryo tobacco! Your endorsement means a lot to us and gives great confidence to other shoppers.
Thank you for your support, and we look forward to welcoming you back again soon!
Service was great
Service was great. Do you have the Marlboro black mentor in 12mg?
15. september 2026
Svar fra Durrydutyfree
Thanks for your positive review. Yes we have that 12mg menthol, but it's out of stock at the moment. I'll let you know once it's available again Cheers.
Fast delivery
20. september 2026
Svar fra Durrydutyfree
Hi Wayne,
Thank you for taking the time to leave us a 5-star review! 😊
We're glad to know your order arrived quickly. We always try our best to keep shipping fast and hassle-free.
Look forward to welcoming you back again soon! 👍
Fast dispatch
Fast dispatch, i asked questions about delivery and a fast response and wonderful customer service
20. september 2026
Svar fra Durrydutyfree
Hi Vanessa,
Thank you so much for the 5-star review! 😊
We're delighted to hear that you experienced fast dispatch and enjoyed our customer service response. Helping with your delivery questions and getting your order out quickly is what we aim for!
Thank you for your support, and we look forward to serving you again! 🌟
I am very happy with the outcome
I am very happy with the outcome.
Transaction and Delivery was very smooth and quick
I will definitely recommend and buy again
20. september 2026
Svar fra Durrydutyfree
Hi Tess,
Thank you so much for the fantastic 5-star review! 🙏
We're thrilled to hear that everything went smoothly and quickly for you. Knowing that you plan to buy again and recommend us to others is the highest compliment!
We really appreciate your support and can't wait to prepare your next order! 🌟
Svar fra Durrydutyfree
Hi Bronwyn,
Thank you so much for taking the time to share your review! 😊
We're so glad to hear that everything went seamlessly with no problems at all. Creating a hassle-free experience is always our main goal!
Look forward to serving you again in the future! 👍
Becareful
Becareful, this is a scammer. I purchased and haven't received my order at all. Created fake label and don't even sent it out to the post. Big scam
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Durrydutyfree
We are very sorry to hear that you have not received your order. We take this matter very seriously.
However, we noticed that this review is from an unverified buyer, which makes it difficult for us to locate your order details in our system. We would love to look into this and solve the problem for you as quickly as possible.
Could you please reach out to us directly via our official email or WhatsApp?
Please rest assured that we are here to help, and we are fully committed to resolving any issues you might have once we can verify your order.
Best regards,
durrydutyfree
Svar fra Durrydutyfree
Hi Jason,
Thank you so much for the 5-star rating! 😊
We're glad to know you found our service easy to deal with and enjoyed the quick postage.
We appreciate your support and look forward to serving you again soon! 👍
Received my package and happy with…
Received my package and happy with result other that Reliable and very good customer service,thank you
12. september 2026
Svar fra Durrydutyfree
Hi William,
Thank you so much for leaving us a 5-star review! 🙏
We're delighted to hear that your package arrived safely and that you're happy with our reliable service and customer support.
Thank you for choosing us, and we hope to welcome you back again soon! 🌟
Svar fra Durrydutyfree
Hi Kevin,
Thank you for the 5-star review! 😊
We're happy to know that everything was all good with your order.
Thanks for your support, and we hope to see you back again soon! 👍
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.