Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Dunasty creates thoughtfully designed products that bring calm to parenthood. With passion for beauty, safety and function, Dunasty creates essential products for little ones. Our mission is supplying you with the latest, most interesting, and useful items whilst providing an excellent customer experience. We prioritize your family’s well-being with nontoxic materials like food grade silicone feeding and soothing and we exclusively work with fair trade suppliers to produce high-quality products.
USA
2,2
10 anmeldelser
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I placed an order for a baby lounger when I was using a baby registry that redirected me to Dunasty. Never received my order .Have repeatedly emailed this company with no response. Cancelled my payment through American Express.
i never received my order & i emailed support 3 times about it and they never even so much as replied. beware.
I have not received this item and I’ve been trying to email them for the longest and no one has responded
Never received my order and when I reached out to customer service didn't receive a reply.
BUYER BEWARE. Dunasty is selling off-brand and fraudulent goods. I bought a Snuggle Me Organic brand baby lounger from them and received essentially an inflatable pool toy. It doesn’t remotely resemble the object advertised on their website (a soft cushion for a baby), nor is it made by the brand they’ve advertised it to be (a reputable baby brand), and I question if this object is at all baby safe (difficult to imagine, as I received something literally inflatable and made of cheap rubber plastic). They are now refusing to give me a refund because I used a discount on my purchase.
FULL ON SCAM. I purchased a Snuggle Me Infant Lounger and was sent an Amazon dupe instead. I have been trying to get in touch for a week now with no response to get a refund/return this item.
Zero stars. I am so very disappointed. This lounger is clearly advertised as a true “Snuggle Me Organic” lounger, with pictures from their actual website.. when in truth, it is NOT.
This is a beisurznga lounger, “designed and handinspected in the CHINA”, — exactly how their brochure reads. Again, with pictures from and with the Sunggle Me Organic authentic lounger. This is a fraud. The lounger came in white, in an air tight mailing, with a cover—it is not a moss lounger, as advertised and the reviews lead the buyer to believe, which are obviously fake/paid reviews. Last but not least, this was delivered by Amazon. Not the seller. This is complete fraud and of course, I have yet to receive a response from customer care.
I was a victim of Bait and Switch. I ordered a name brand product and was sent a knock off. I have started a dispute on mn by credit card. Would never do business with Dunasty again!
Update: even after their generic reply, NOT ONE MENTION OF THE BAIT AND SWITCH! Or a resolution!
Svar fra Dunasty
At Dunasty, we take pride in the integrity of our brand and the quality of the products we manufacture and ship directly. Your order was fulfilled via expedited 3-day shipping—a complimentary upgrade provided as a New Year’s gesture to our community. We stand firmly behind our service standards and the authenticity of our goods. It is regrettable that this feedback was shared without first engaging with our dedicated support team to verify your concerns
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