Svar fra Immerse Optics
I'm sorry to hear. Have you tried adjusting the head straps to lift the weight off your nose? Let us know if there is something we can do - reach out at suppport@dronemask.com
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
Step up your camera drone experience with the DroneMask. Using its patented unibody lens technology, the DroneMask offers crystal-clear, immersive visuals that boast a resolution 4x superior to conventional split-screen headsets. Prioritizing comfort, it features padding, breathable fabric, and a thoughtful design tailored for eyeglass wearers. The design also focuses on practicality, blocking out the sun for an unparalleled cinematic flight. DroneMask also offers universal compatibility. Whether you're using popular drones from DJI, Skydio, Autel, or other brands, DroneMask has you covered. Plus, its compatibility with both Android and iPhone makes it a go-to accessory for every camera drone fan. At the heart of DroneMask 2 is its distinctive design that provides screen access for effortless control, allowing for mid-flight setting adjustments without a hitch. This ensures a seamless and distraction-free FPV piloting experience for everyone. The DroneMask is designed with the passionate drone enthusiast in mind. Having garnered the trust of over 20,000 customers globally, DroneMask has established its mark. Dive in, feel the difference, and share your journey with the Trustpilot community.
Kontaktopplysninger
Fredensborgveien 22g, 0177, Oslo, Norge
- support@dronemask.com
- dronemask.com
Als Drohnenpilot mit eigenem youtube…
Als Drohnenpilot mit eigenem youtube Kanal durfte ich die DroneMask und auch die DroneMask2 testen. Ich war sofort begeistert von diesem System. Mit dieser Brille fliegt man nicht nur Drohne, sondern ist fast Live dabei atemberaubende Flüge mitzuerleben.
DroneGrapher auf youtube
6. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Thank you so much for the feedback! We are so happy you enjoy the DroneMask experience.
No space for cable
No space for cable, outlet need to be on the side not in front , never used it.
6. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Hi Angelo, please adjust the zipper to make room for the cable. Best Regards
Las gafas por lo que cuestan están…
Las gafas por lo que cuestan están geniales, a nivel de empresa se portaron muy bien, envío rápido, seguimiento perfecto.
6. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Thank you so much; we really appreciate you sharing.
Du très bon matériel solide,une…
Du très bon matériel solide,une superbe immersion,je l utilisé avec Dji air 2S
6. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Thank you so much for your feedback!
Good clarity
1. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Thank you, Mr Anthony!
The lens fogs up easily as there is no…
The lens fogs up easily as there is no ventilation.
3. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
I am sorry to hear that you're experiencing fog on the lens. We recommend trying an anti-fog spray, they work by creating a thin film on the lens, preventing moisture from condensing.
Best
Dronemask is a fraud company
Fraud seller, scammer. I recently bought drone mask after watching the reviews but they send me used damaged mask containing visible marks on lens, fingerprints..etc..when I now ask them to replace they dont reply and when they did, they are requesting me to send the parcel at my own costs. Why should I risk again? They may get the parcel and don't make the payment or send the replacement.
28. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Hi,
I sincerely apologize for the inconvenience and disappointment you experienced with our product and service. It is always our intention to provide top-quality items and customer support, and it seems we missed the mark in your case.
Regarding the condition of the drone mask you received, I'm genuinely sorry for this oversight. We understand how important it is for our customers to receive products in perfect condition, especially given the nature of the product.
As for the return costs, I understand your concerns. We aim to make this process as smooth and worry-free as possible for our customers. I would like to directly assist you with this issue and work out a solution that is fair and satisfactory. Please contact me at vilde@dronemask.com so I can ensure that this matter is addressed promptly and adequately.
Best regards,
Vilde
Excellent experience
Excellent experience, I have the DJI FPV, and the immersive experience is the closest thing to this drone, they are great! I use this mask with my DJI mini 2 instead of the DJI FPV.
21. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Thank you so much for sharing, Emir!
A cheap Hong Kong made item
A cheap Hong Kong made item. The "lock/unlock" lever broke on first use out of the box. I had not had the item two minutes.
1. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra Immerse Optics
Hi,
We understand how disappointing this must have been, especially right out of the box. We'd appreciate the opportunity to address this issue and find a resolution.
Please contact our customer service team at support@dronemask.com so we can assist you further.
Thank you for bringing this to our attention, and we hope we can restore your confidence in our brand.
Best Regards,
Vilde
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