DriveAway Anmeldelser 

1 761
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Went to pick up the motorhome from the Perth depot, the motorhome had items missing and was dirty, we had to get someone to clean inside before we could leave, the vehicle dash said it was overdue... Vis mer

Vurdert til 5 av 5 stjerner

Had problems with Hertz cancelling our 35 day booking from London as we mixed up our starting date. With such a large & paid for booking thought they would have followed up before cancelling. Spoke ro... Vis mer

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Vurdert til 5 av 5 stjerner

I love Driveaway Holidays! Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many... Vis mer

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Vurdert til 5 av 5 stjerner

We used Driveaway Europe leasing twice some years ago to travel around Europe with a Peugeot. The lease, pick-up etc was smooth. Peugeot were great to deal with as a minor side scrape in Belgium was... Vis mer

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Informasjon om virksomheten

  1. Bilutleiefirma
  2. Bilutstyrsbutikk

Om DriveAway

Skrevet av virksomheten

DriveAway is Australia's leading expert in domestic and international car hire, European car leasing and motorhome rentals across the globe.

Our Products


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 761)

3 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The cost of the car hire was very…

The cost of the car hire was very reasonable. Just a couple of things.The cost of the safety deposit is fine but the status of its security is not very clear. I understand that the deposit is clear but I am nervous about its provenance. What this means is (is the credit card deposit held or actually charged to your account and refunded if all is okay with the vehicle's return? ) This can be tricky if it is charged as then your payment may go beyond your card's payment date and charges apply if it is not paid off by that date. I always use two cards to avoid this.
Secondly a small map telling you where to get the shuttle from at Terminals 1-5 would be useful and also how often do they run?)
On the service and documentation this was fine and your staff were very good on booking.. On fuel delivery on return. This is often a bugbear for all users as I have returned a vehicle once and the tank was not ABSOLUTELY FULL (JUST A LITTLE LITTLE LESS) and been charged a very high fee. I hope this is not your policy as I will be using you again in the future based on this hire SO FAR.

3. juni 2019
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Svar fra DriveAway

Hi William,

Thank you very much for your review and we will take into consideration what you have said.
For the safety deposit, it is outlined in the T's & C's of your vehicle along with the fuel levels.
If you are still unsure about anything please do not hesitate to contact our customer service department via email: custserv@driveawayres.com.au or via phone: 1300 363 500. Alternatively, you can call your car supplier directly.
We hope you enjoy the rest of your trip!

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Friendly efficient service received

3. juni 2019
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Svar fra DriveAway

Hi Michael,

We're very glad to hear you had a positive experience.
We hope to hear from you again soon!

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Had problems with Hertz cancelling our…

Had problems with Hertz cancelling our 35 day booking from London as we mixed up our starting date. With such a large & paid for booking thought they would have followed up before cancelling. Spoke ro Ashley in Sydney and she arranged a car for us as there were no others available. Were impressed with her service.

3. juni 2019
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Svar fra DriveAway

Hi Carey,

Thank you for your feedback.
We hope you enjoyed the rest of your trip
in the UK!
Kind Regards,

Miriama @ DriveAway

Vurdert til 3 av 5 stjerner

Docs said included roadside service

Docs said included roadside service but had to pay extra 7.50 per day when getting cars as they said didn’t include every bit of road side service

29. mai 2019
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Svar fra DriveAway

Hi Frederick,

Thank you for your feedback.
All of our rentals include a basic roadside assistance that covers 24 hour roadside assistance for mechanical breakdown. The additional roadside assistance that you have purchased is the assistance for flat battery, lost keys and/or flat tyre and is an optional extra.
We hope you had a great time in the UK.
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Car was excellent-collection and drop…

Car was excellent-collection and drop off of car went smoothly-staff efficient

29. mai 2019
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Svar fra DriveAway

Hi John,

We are so glad to hear everything went well.
Thank you for your positive review and we hope to hear from you again soon!

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Cars are maintained very well

Cars are maintained very well. Hand no issues throughout.
Vehicle pickup and drop procedure was very smooth.

28. mai 2019
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Svar fra DriveAway

Hi Kushal,

Thank you for your review and we're very happy that your expectations have been met.
We hope to hear from you again on your next adventure!

Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Great care hire

Speedy, straightforward web site, easy to use, competitive prices.

27. mai 2019
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Svar fra DriveAway

Hi Helen,

We're very glad to hear that your experience with DriveAway has been so positive.
We hope to hear from you again soon!

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Easy to deal with and efficient…

Easy to deal with and efficient procedue to hire a car in the UK. Prices were cometitive. Able to speak with a person if needed. I have not been to collect the car yet so I cannot comment on the whole process as yet. I would like to offer a review again after having had the car.

27. mai 2019
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Svar fra DriveAway

Hi Michael,

We're very glad to hear the process for you has been so smooth so far.
We hope to hear from you again soon!

Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Always pleasant and helpful call centre…

Always pleasant and helpful call centre members, not always the best on price but I trust the name and have been using for years when travelling overseas, seamless booking procedure and I can always understand the operators (english speaking) and would recommend trying these guys before going elsewhere

25. mai 2019
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Svar fra DriveAway

Hi Mark,

Thank you for choosing DriveAway.
We hope to hear from you again soon!

Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

10/10

Always great service and prices for American car rentals when booked out of New Zealand

21. mai 2019
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Svar fra DriveAway

Hi Bev,

That's great to hear!
Thank you for your loyalty to DriveAway, we appreciate it.

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Great service

Great service
Thank you

21. mai 2019
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Svar fra DriveAway

Hi Rick,

We're glad you were happy with our service!
Hope to hear from you again.

Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

I struggled to find a way to collect a…

I struggled to find a way to collect a car in Santa Monica and then be able to drop the car in Vegas.
DriveAway proved to be the only option

20. mai 2019
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Svar fra DriveAway

Hi Graeme,

We're glad we could help you out!
Hope to hear from you again.

Best Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

I have used Drive Away Holidays for 5…

I have used Drive Away Holidays for 5 years and have always found them extremely easy to deal with. They are generally the best value, but it’s their after sales service that makes them the best choice. There will often be issues renting in foreign climes, but Drive Away Holidays have always resolved them promptly and importantly with no additional cost.

20. mai 2019
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Svar fra DriveAway

Hi Charles,

We really appreciate you choosing DriveAway for the past 5 years.
Thank you for your loyalty and we hope to hear from you on your next trip!

Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

The car was excellent for our needs and…

The car was excellent for our needs and we were assisted with its choice by your operator. The price was very good and there was little that needed to be done to collect the car. We were very happy with the service and help we received from Drive Away.

20. mai 2019
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Svar fra DriveAway

Hi Dale,

We are very happy to hear that you were happy with our services.
Hope to hear from you again soon!

Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

THE BEST CHOICE.

The service and price are good and competitive, and the excess recovery cover the best of all the suppliers.

20. mai 2019
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Svar fra DriveAway

Hi Brett,

Thank you for choosing DriveAway and for your lovely review.
We hope to hear from you again soon!

Best Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Easy and good service

It was really easy to pick up the car from San Francisco and return the car in LA. Everything went according to plan and smoothy. They also have good customer service.

15. mai 2019
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Svar fra DriveAway

Hi Melissa,

We hope you had a great time in the US and are so pleased that you were happy with our services.
Hope to hear from you again on your next adventure!
Kindest Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

FAULTLESS

Smooth collection process with staff member offering good advice regarding GPS v's Router. Car was clean and was perfect for your holiday.

14. mai 2019
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Svar fra DriveAway

Hi Nieccia,

We are very happy to hear your experience went so smoothly!
We hope to hear from you again for your next holiday.
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Excellent experience and very…

Excellent experience and very competitive pricing. Our pick up and drop off experience was fast and easy and car was perfect for our group.

13. mai 2019
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Svar fra DriveAway

Hi Sue,

We're very glad you enjoyed your experience with us.
Hope to hear from you again soon,
Best Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

DriveAway Excellent customer service

DriveAway service and advice from the booking consulting make booking process easy and hassle free.
When it comes to the actual car hire you always get what you request and pay for.
Upon returning DriveAway always follow up to make sure our trip was as planned and understand if there is any difficulties or problems that they can address directly with car hire company.
DriveAway has you as the customer front and centre.

7. mai 2019
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Svar fra DriveAway

Hello!

Thank you for your glowing review of DriveAway's service!

We hope to hear from you again soon!

Kind regards,

Ryan @ DriveAway

Vurdert til 5 av 5 stjerner

So easy

So easy! Both pick up and drop off was quick, simple and easy. Car's drove well and couldn't ask for anything more

1. mai 2019
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Svar fra DriveAway

Hey Sarah,

We are happy to hear that your car hire experience went as smooth as possible!

Kind regards,

Ryan @ DriveAway

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