DriveAway Anmeldelser 

1 761
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Went to pick up the motorhome from the Perth depot, the motorhome had items missing and was dirty, we had to get someone to clean inside before we could leave, the vehicle dash said it was overdue... Vis mer

Vurdert til 5 av 5 stjerner

Had problems with Hertz cancelling our 35 day booking from London as we mixed up our starting date. With such a large & paid for booking thought they would have followed up before cancelling. Spoke ro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love Driveaway Holidays! Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We used Driveaway Europe leasing twice some years ago to travel around Europe with a Peugeot. The lease, pick-up etc was smooth. Peugeot were great to deal with as a minor side scrape in Belgium was... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilutleiefirma
  2. Bilutstyrsbutikk

Om DriveAway

Skrevet av virksomheten

DriveAway is Australia's leading expert in domestic and international car hire, European car leasing and motorhome rentals across the globe.

Our Products


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 761)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy to use site

Easy to use site, always value for money. Great support service when we had issues overseas.

28. april 2021
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Svar fra DriveAway

Hi Lyle,

Thank you for your review.
We are glad to hear you have received great support and value with DriveAway!

Kind regards,
Ashleigh @ DriveAway

Vurdert til 5 av 5 stjerner

LOVELY CUSTOMER SERVICE PERSON WHEN I…

LOVELY CUSTOMER SERVICE PERSON WHEN I CALLED THE DRIVE AWAY NUMBER.VERY HELPFUL

22. april 2021
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Svar fra DriveAway

Hi Dena,

Thank you for your review.

We are so glad to hear our customer service team were friendly and supportive.

We look forward to hearing from you again.
Kind regards,
Ashleigh @ DriveAway

Vurdert til 5 av 5 stjerner

Great company

Great company, very reliable. Fixed an issue and were amazing with follow up.

16. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Paula,

We’re so glad to hear that we were able to assist you with your booking.
We look forward to assisting you with your future hires.

Kind regards,
Ashleigh @ DriveAway

Vurdert til 5 av 5 stjerner

Booked car hire for pick up Cairns…

Booked car hire for pick up Cairns downtown and drop off Cairns airport for March this year. Picking up the car was super easy and we got an upgrade to a nice new 4x4. Drop off at the airport again was very easy with just a key drop. The whole process with Driveaway was great and we paid for the excess cover so no other insurances had to be paid on pick up.

9. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Shayne,

We’re so glad to hear that your booking went so smoothly, and it is always brilliant when you receive an upgraded!
We look forward to assisting you with your future hires.

Kind regards,
Ashleigh @ DriveAway

Vurdert til 4 av 5 stjerner

As usual the service and rates were…

As usual the service and rates were great

25. mars 2021
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Svar fra DriveAway

Hi Garrett,

We're so glad to hear that you are happy with our service and pricing.
We hope that you enjoy your upcoming holiday and look forward to assisting you with your future hires.

Safe travels!
Kind Regards,
Ashleigh @ DriveAway

Vurdert til 4 av 5 stjerner

Best One Way Rental Deal...........

My wife and i are planning a road trip from Darwin to Perth and we looked at several companies offering one way rentals. Drive Away were by far the cheapest deal available with other providers quoting between 45 and 100 % more. After receiving the quote, i had follow up emails as reminders to contact Drive Away and book a car, which i found beneficial in organising such a important aspect of the trip. When i did book the vehicle i also found the customer service representative to be very helpful.Good customer experience.

24. mars 2021
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Svar fra DriveAway

Hi Peter,

We are so glad to have helped you organise your upcoming trip. Enjoy what will be a fantastic holiday and roadtrip.

Safe travels & we look forward to helping you with your future hires.

Kind regards,
Ashleigh @ DriveAway

Vurdert til 5 av 5 stjerner

Car was clean in great condition and…

Car was clean in great condition and drove from Melbourne to Sydney with no issues at all. Great service once you return it as well as picking up. Highly recommend!

24. mars 2021
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Svar fra DriveAway

Hi Audrey,

We're so glad to hear your trip went so smoothly.
We hope to hear from you again on your next adventure!
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Always booked with DriveAway

Always booked with DriveAway, used them OS many a time. Highly recommend

19. mars 2021
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Svar fra DriveAway

Hi Keith,

Thank you for continuously choosing DriveAway, we really appreciate it!
Enjoy the rest of your day.
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Efficient system

Efficient system, and staff on the phone are delightful to deal with. Thank-you

22. februar 2021
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Svar fra DriveAway

Hi Christopher,

Thank you for your kind words, it is much appreciated.
Kind Regards,

Miriama @ DriveAway

Vurdert til 1 av 5 stjerner

Confirmed booking and then they double the price

I booked a car for 22 days. I reveived an email saying "Thank you for your booking. Your credit card payment was successful and within a few minutes you will receive a confirmation email stating we have received your booking, along with your voucher which is required at time of collection." Booking nr 4106203.
5 hrs later i get a call saying there is a "subject to availablity" somewhere on the site (can't find it) and the only similar vehichle they can offer me is now more than double the price (over $5000). I do not trust this site.
Their email did state "If your request in this instance is unavailable we will contact you with an alternative." But then the alternative was almost $3000 MORE!

22. februar 2021
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Svar fra DriveAway

Hi Chris,

We are sorry to hear that you have had this experience with DriveAway.

We are going to look into this further and one of our reservation team leaders will be in touch shortly.

Kind regards,
Ashleigh @ DriveAway

Vurdert til 5 av 5 stjerner

Excellent upfront Service

I have used Driveaway for an overseas hire and found them to be fantastic when we had ot cancel due to Covid19. This is my first domestic hire and once again found them to be very competitive and helpful.

12. oktober 2020
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Mark,

Thank you for your kind words and support during this time.
We hope to hear from you again soon!
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

I love Driveaway Holidays!

I love Driveaway Holidays!
Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many years of using Driveaway I trust the pricing enough I don't bother shopping around anymore.
Being able to pay the excess reduction insurance, gives me peace of mind and half the cost of all the extra insurances you get slugged with on collection of your vehicle. Being able to prepay and present a voucher is so simple and hassle free when you go to pick up your car.
Thank you Driveaway <3

21. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Alessandra.

Thank you so much for your kind word.
Your support is greatly appreciated and we hope to hear from you again soon!
Kind Regards,

Miriama @ DriveAway

Vurdert til 5 av 5 stjerner

Fantastic service.

Karen in reservations, and others in the team have been so helpful in making the initial booking. On top of that, their assistance and kind understanding due to the problems with COVID19 causing a need to adjust, then cancel the booking have really impressed me. I will be using their service as soon as I can in the future. Thank you very much.
Andrew

11. mai 2020
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Andrew,

Thank you for your feedback. I have passed your kind words onto Karen and her Manager.
We look forward to hearing from you once restrictions are eased.

Kind Regards,
Shelley @ DriveAway

Vurdert til 5 av 5 stjerner

Booking process was straightforward

Booking process was straightforward. Price was good. We needed to decrease our length of booking by a week. I emailed the team they responded quickly and the change was made effortlessly with a refund on the way. Excellent service.

9. mars 2020
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Wendy,

We are so glad to hear how happy you've been thus far!
We appreciate your feedback.
Have a great day!
Kind Regards,

Miriama @ DriveAway

Vurdert til 4 av 5 stjerner

Booking system seems to work ok

Booking system seems to work ok. Remains to be seen what the full experience is like.

1. mars 2020
Anmeldelse skrevet uten oppfordring
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Svar fra DriveAway

Hi Peter,

We hope you enjoy the rest of your experience with us.
Enjoy the rest of your day!
Kind Regards,

Miriama @ DriveAway

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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