Book On demand driver for 4 days. We had a great driver. Polite, accomodating and On time. Did his job well. I will be hiring from Drive Assist again with hopes of similar experience it terms of q... Vis mer
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Se hva andre synes
Very convenient to book the driver. I was assigned Sandeep Yadav for my ride on 10 May 2026. Sandeep arrived well in time smartly dressed and very presentable. Issue of OTP was smartly resolved. Serv... Vis mer
Selskapet har svart
Drive Assist NO GOOD. Totally irresponsible support staff prefer sleeping that too 7:00 in the morning instead of providing customers support and then cancelling the booking for no reason for booking... Vis mer
I am moving around Delhi and surrounding areas peacefully with the help of Drive Assist for the last 3to 4 year's approximately . I feel extremely comfortable once it is booked and never faced any kin... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Drive Assist is India’s first largest mobility platform which gives the facility to provide on call Driver and Taxi Services on one single platform across various cities like Delhi NCR, Noida, Gurgoan, Ghaziabad, Faridabad, and Chandigarh. The Drive Assist offers mobility solutions by connecting customers to drivers and a wide category of taxis like Hatchback, SUV, Sedan, Luxury, etc. enabling convenience and transparency for hundreds of millions of consumers and thousands of driver-partners.
Kontaktopplysninger
Sector 31, 122003, Gurgaon, India
- +91-9582901494
- booking@driveassists.com
- driveassists.com
4,0
Bra
139 anmeldelser
Har svart på 61 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
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They are punctual
They are punctual. They provide good experienced drivers
18. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
Amazing drivers
I have been calling for drivers from the past 4 -5 years. Very satisfied . The drivers are well mannered, well dressed and drive well.
Booking and payment is very simple too.
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thanks a lot for your kind feedback! We’re happy to know we made your journey smooth and pleasant. Hope to serve you again soon!"
Ridiculous experience , would suggest to use a road side cab service . They will treat you better
Cab booked for 6.00 Am , drive assists taken advance . Called driver at 6.15 and driver mentioned he will come at 7 .00 . So cancelled the cab . Now the owner is refusing me the money back saying I should for one hour so what if the driver was late . Not seen such a rude behaviour
13. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Thanks for sharing your feedback. We have looked into this matter and found that due to rain there was waterlogging in your area which caused the delay and support team assisted you in the matter in that morning also. We expect some patience from you in the monsoon season as it can cause delay to all the taxi service provide not only to us. And refund is not possible when you cancel the booking at the time of service.
Trusted drivers and very punctual.
Trusted drivers and very punctual.
Also, you can get driver at times of emergency.
20. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
I got deepak as a driver help
I got deepak as a driver help, he was fantastic person and very patient. He drove really well and very much polite. Thanks drive assist and thanks a lot deepak
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
Super taxi service
We booked out trip from Saket, Delhi to Vrindavan. The cab came at correct time. We had a wonderful one day trip to Vrindhavan and back. Shout out to Rajinder our driver. The most professional driver we could have.Full 5 stars for the cab service.
Clean Innova taxi.
Timely arrival at location.
Very professional driver.
Obliging for small changes in plan during the trip.
We came from Kerala to Delhi.A very pleasent experience for us in Delhi.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thanks a lot for your wonderful review! We’re so happy to know you enjoyed our taxi service and had a pleasant journey. Your satisfaction is our top priority, and we hope to ride with you again soon!"
Wonderful experience.
Wonderful. The Agency have been able to provide me a professional/ soft spoken driver within a very short time. Thanks Mr.Gupta.
Mukherjee
Chittaranjan Park
New-Delhi.
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"We truly appreciate your positive feedback! It motivates us to keep delivering safe, reliable, and comfortable services."
The drive assist is abusing with driver…
The drive assist is abusing with driver and give him his payment on time this is worst company they are froud person . I have audio call recording where staff abusing with driver they are big frouds
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Hi.. As we can see in our records that you are a driver who has not followed the company guidelines and misbehaved with company staff late in the night. There is a penalty imposed on you on the ground of wrong driving and improper behaviour.
The driver was well experienced
The driver was well experienced. Came on time and was very helpful .
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
I always got good and timely service.
I always got good and timely service.
8. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
Best Service by the Driver
The driver was very professional and helpful
4. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."
Very bad experience they took the money…
Very bad experience they took the money there driver was drunked they did not took any responsibility
When they were asked to replace they stopped responding to my calls and msg
Pls dnt believe them and spoil your money
They took whole year money of replacement.
6. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Hi..please share your booking id so that we can look into your issue. We believe that replacement has been provided but due to your behaviour issue with drivers both the drivers left the job after working a week. We got to know that you asked them to wash 3 cars daily which is not reasonable.
We weren't sure whether this app will…
We weren't sure whether this app will be of help but in less than 15mins time the Drive Assist team confirmed the driver details. We had a wonderful experience, Driver Ankit assigned for the duty was polite and good.
11. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
"Thank you so much for your kind words! We're delighted to know you had a great experience with our driver-on-hire service."
Scammers
Scammers, thy pretend to be a dvla and than charge you - silly me for not picking up on this earlier, but oh well, they charge for a subscription through out another 3rd party company doing exactly the same. you never realize you have signed a contract with them but when you ask for it they will refuse to send it - after that they will send you a contract termination with your apparent ok for all this you own me £117 altogether - i am waiting for my money back
both companies UK DRIVE ASSIST and BRITISH DRIVE
20. februar 2025
Anmeldelse skrevet uten oppfordring
Poor behaviour | Drive Assist
I booked a driver for an outstation trip and the trip was scheduled for 1 hour after the booking was requested. The status showed pending till the time of the pickup. I had to cancel the booking 10 mins after the pickup time since the status was pending. As soon as I canceled the trip, I got a message on WhatsApp saying is your trip confirmed,
Sharing my dissapointment got me an answer from the other side of whatsapp
“ website pr number nai dekha, call krlet, 1 ghanta pehle inhe driver chahiye, bewakoof”.
Unavailability of the driver is still bearable but such behaviour from so called service providers is disgusting and such employees/business owners should be ashamed. A serious action should be taken against the person on the whatsapp chat.
I have screenshots of the chat as well if required.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
As we have not received the information required to check your case. It seems a confusion between some other agency
Great and quick service by Drive Assist…
Great and quick service by Drive Assist , they arranged a chauffeur in just 30 min and made my journey comfortable, Mr Ravi - The chauffeur is very polite and understands the place well.
30. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Thanks for taking Driver on rent service. We are pleased to have you as our valuable customer.
Scammers, just beware. They not following, own SOP. Booking ID - ORT 39524
Dear Himanshu,
I thought this is the new way to solve the problem for those who looking for drivers and I felt amazing after connecting with your team.
However, you and your team has lost my TRUST and now I felt like you guys cheated me. I canceled my journey a day before due to my health issue and asked for the refund, Your team member said it will refunded to you next day. Today is Monday I follow-up and your team said you canceled the journey money will not be refunded. I read your refund policy on website its mentioned as Refund Policy for Driver booking
b. In case the booking is for a journey starting before 7 am, The refund will be processed if the cancelation is done before 9 pm day before. i.e night before the journey day.
You team blocked me on your whatsapp number +919991151178 and when i called they disconnected the line. Money is not a big thing for me, but once you lost the customer trust this will impact to multiple new customer to connect with you in future. This is what E-commerce and online business these days. I hope, you will take it as feedback. Thank You.
BOOKING ID - ORT39524
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Hi Rahul.. pls share your booking id with us. We will look into your booking details and get back to you. Rest assured that no spam activity will happen with any customers.
Poor service useless Driveassistof Driveassist and many of…
Poor service of Driveassist and many of their drivers have poor driving skills. Hardly dependable and hardly worth availing their service
13. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Hi.. pls help us with your booking id and driver details who came to your booking and we will look into this matter. Thanks
Excellent behaviour of car driver…
Excellent behaviour of car driver punctual and disciplinec
14. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Thanks for taking Driver on call service, we wanna see you again on your next driver booking. Thanks
As always great service from Drive…
As always great service from Drive Assist. Prompt, mindful driving. Especially Dipesh ji.
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Drive Assist
Thanks for taking our outstation taxi service, we try to provide best experience to all our clients.
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