Dribbleup Anmeldelser 

302
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Total scam! They sneakily charge you every month although we never used their service. We contacted them about it. They said they cannot reimburse us and did not cancel our membership. It is impossibl... Vis mer

Vurdert til 5 av 5 stjerner

What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday... Vis mer

Vurdert til 5 av 5 stjerner

My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would fi... Vis mer

Vurdert til 5 av 5 stjerner

Dribbleup customer service was excellent. Prompt and helpful responses for an issue with a recently purchased stand. They went above and beyond, which is the type of company you want to work with for... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sportsbutikk
  2. også i
  3. Treningsutstyrsbutikk

Skrevet av virksomheten

Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

302 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(302)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Horrible product (For Basketball)

Horrible product, ball does not register with app for small kids under 10 years old.

You are asked to hit these green boxes in the app with the ball but those boxes are static and don't adjust to child's height. So when you are in the recommended distance the boxes you are asked to hit with the ball are either up to the kid's head or so low that the boxes are bigger than his whole leg.

17. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Inspiring 🏀

We use the basketball program. My son loves it and I'm so proud of him. I would highly recommend it.

5. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thank you so much for the kind words. We’re thrilled to hear your son is enjoying the basketball program and that it’s been such a positive experience. We really appreciate the recommendation and your support.

Vurdert til 5 av 5 stjerner

Customer service gives a great effort

Everyone in customer service made my issues of primary importance and communicate effectively. I appreciate conscientious customer service reps.

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thank you for taking the time to share this. We’re glad to hear our Customer Support team made your concerns a priority and communicated clearly throughout. We really appreciate the kind words and your support.

Vurdert til 5 av 5 stjerner

Great for all ages and abilities

We just got dribble up this past week and the boys are loving it! We got it for the twins (age 10) but I love that there are up to 6 accounts included so my 5 year old can join in the fun, too! He’s spent 5 years in the bleachers watching his brothers and now it’s his turn! The bigs are now the coaches and cheerleaders for him too.

1. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

This is such a great story. We love hearing how the whole family is getting involved, especially that your youngest now gets his turn to play. Thank you for sharing this and for being part of the Dribbleup community.

Vurdert til 5 av 5 stjerner

We are just getting started with…

We are just getting started with Dribble Up but loving it so far. Our son was very excited to pass a few levels and we are anxious to see how he grows adding this into his routine!

30. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

That’s great to hear. We love the early wins, and it’s awesome that your son is already moving through levels. Thanks for sharing, and we’re excited to be part of his progress as he continues to grow.

Vurdert til 2 av 5 stjerner

Having to talk to a live person would…

Having to talk to a live person would be best. I am waiting to get a return label sent to me so that I can return the soccer ball. I wanted to order the basketball.

30. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thanks for sharing this. We understand wanting to speak with a live person, especially when you’re waiting on a return label. Our Customer Support team can help complete the return. Please reach out directly so we can make sure this gets handled as quickly as possible.

Vurdert til 5 av 5 stjerner

Got the DU soccer ball for my son for…

Got the DU soccer ball for my son for x-mas. We traveled for the holiday and somehow misplaced the access code card. I emailed DU not expecting a response until the next week. I was shocked when they responded within 5 minutes. Not with a thank you for your email, but with the access code and directions to setup the account. On top of that, my son loves it. I bought a different soccer app that he never liked because there is no interactive instruction or feedback. Can’t wait to see his ball handling improve. LOVE LOVE LOVE DU!!!

26. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We love hearing this. We’re glad our team could jump in quickly and that your son is enjoying the experience. Thanks so much for the support and enthusiasm.

Vurdert til 5 av 5 stjerner

Big DU fans!! Highly recommend it!

My 2 sons (11 & 9) use DribbleUp daily, have been for 2+ years and absolutely love it! Their footwork and technical skills have improved considerably and so much of their progress can be attributed to DU! The training sessions are great for all skill levels, the coaches are very engaging and progress tracking is very effective and encouraging! Their support team is also supper responsive should you ever need any assistance! We just got our 2nd DU soccer ball and training mat, I reached out to support and was very pleased with how quickly they replied and provided me the information I was asking for. Thanks DU team for a great product and experience!

26. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Wow, thank you for such a thoughtful review. We’re thrilled to hear how much your sons have grown over the years and that Dribbleup has been a meaningful part of their development. It’s great to know the training, coaching, progress tracking, and support experience have all hit the mark. We truly appreciate the recommendation and your continued support.

Vurdert til 1 av 5 stjerner

Deflated within 3 days, without use

Received the ball last week, pumped it up on Monday to have ready for Xmas (Thursday). It was deflated by Thursday…

25. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re sorry to hear about this experience. That’s definitely not expected, especially with a new Dribbleup product. Our Customer Support team can help review this and arrange next steps. Please reach out to us directly so we can assist.

Vurdert til 5 av 5 stjerner

Excellent service

I had ordered the soccer ball but accidently got the wrong size ball and they were kind enough to let us send back and receive the right size and we are so grateful.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re glad we could help get the right size to you. Thanks so much for sharing your experience, and we appreciate your support.

Vurdert til 1 av 5 stjerner

Feels a bit bait and switch on their…

Feels a bit bait and switch on their "Christmas Delivery" just to get sales... They ultimately will just generate a shipping label and pretend like they are using a shipment date from USPS however this seems to be a house of cards. Ordered on the 18th in the AM, still not in USPS hands as of 7pm Eastern on the 20th.. I refuse to believe that USPS guaranteed or showcased that they'd deliver by Christmas if you got it in their system on the 21st. Again I get trying to get revenue but definitely looks like false advertising.

20. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re sorry for the frustration caused by the delay. Our holiday delivery estimates come directly from USPS. Due to the increased shipment volume, USPS has been skipping some normal scans in an effort to keep packages moving, which can make it appear as though an order hasn’t been received or is not in transit yet.

We appreciate your patience and understand how important timely delivery is, especially during the holidays. If you need help reviewing your order, Dribbleup Customer Service is available via chat and email.

Vurdert til 1 av 5 stjerner

Service is efficient but…

Customer service is efficient but company refuses to accept preloaded Visa gift cards. This makes it impossible to buy for friends or more distant relatives. I truly believe this is because they hope you will forget you are being charged monthly and will be able to bilk you out of money monthly even when the kid stops using the service. Similar to a gym membership! And, of course, this doesn't work with a preloaded Visa.

19. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thank you for the feedback, and we’re glad to hear our customer service was helpful. We do require a valid, ongoing form of payment for purchases and memberships, which may not include preloaded Visa gift cards. We apologize for the inconvenience this may cause.

Memberships can be canceled at any time through the account or with help from Dribbleup Customer Service, and no charges continue once a membership is canceled. If you have questions or need assistance, our team is always happy to help.

Vurdert til 5 av 5 stjerner

Customer Services is A+

I had a minor issue and customer service responded quickly and resolved it right away. Their customer service is truly outstanding!

8. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thank you for the A+ review. We’re so glad our team was able to respond quickly and resolve the issue for you. We truly appreciate the kind words and your support!

Vurdert til 1 av 5 stjerner

Finally received the item!

So I’ve not received my product. The tracking that they sent me says it’s in transit but it’s been in transit since November. I emailed customer service and they sent me another one however the tracking on it states it has not been picked up by the shipping partner. Only a label was created. I would like to review the usefulness of the ball, but I think they just took my money. I hope to be able to come back and change this review if I ever get the product.

Edit : The shipping was slow and the tracking was not accurate. I have now received 2 of the 3 orders they mailed. I believe the first one was lost. After Christmas, I will return with the review about how the ball worked for my grandson.

9. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re sorry for the frustration caused by the delivery timing. According to the carrier, the original order placed on December 2 was delivered on December 11, which is longer than typical. When you reached out on December 10, a replacement was sent and shows as delivered on December 13. If you’re still unable to locate either package, please contact us via live chat or email at hello@dribbleup.com and we’ll be happy to help further.

Vurdert til 1 av 5 stjerner

This is a ripoff

This is a ripoff. Do not order this they are crooks.
We never used this and they do not answer their phone. NOONE will contact you back. I am trying to start a class action suit against them..

17. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re sorry to hear about your experience. While we don’t offer phone support, our team is available every day through live chat and email, including nights, weekends, and holidays. We’re always happy to help with any issue.

If you can reach out to us at hello@dribbleup.com, we’ll make sure this is taken care of right away.

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, representatives thoroughly answering questions.

25. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thank you for the great review. We’re glad to hear our team was able to help and answer all your questions thoroughly. If anything else comes up, we’re here and happy to support.

Vurdert til 1 av 5 stjerner

Sending spam email and advertising to…

Sending spam email and advertising to my company, the mail is created under 24h and these spammers sending us ads. Despite unsubscribe, they keep sending us spam, what is wrong with these crappy usa companies, illigal mails is the new normal?have you heard of gdpr, or you want an international legal damage under gdpr?

17. november 2025
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Svar fra Dribbleup

Hi there,
I am sorry for the frustration this has caused. We do not want anyone receiving emails they do not want.

All of our messages include an unsubscribe link at the bottom and using that link will immediately remove that email address from our list. If emails are still coming through it may be tied to a different address that was used previously.

If you would like us to handle this manually please contact us at hello@dribbleup.com with the email or emails you want removed and we will take care of it right away.

Thank you for letting us know.

Vurdert til 5 av 5 stjerner

Can’t go wrong with anything that not…

Can’t go wrong with anything that not only educates but encourages engagement. More touches always equal better results! Great products!
Very happy with everything so far.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

Thanks so much for the awesome feedback. We’re thrilled to hear you’re enjoying your Dribbleup experience and love that you’re staying engaged. Keep up the great work, every session counts! 💪

Vurdert til 1 av 5 stjerner

Horrible, they’ll rake your money and won’t refund

Horrible. We logged in one time and the camera wouldn’t pick up anything so we couldn’t even do the training . I thought I effectively cancelled only to find out I apparently had duplicate accounts and they charged me $16.99 a month for over a year after I cancelled. Cancelling is a pain and they don’t refund anything over 30 days

4. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dribbleup

We’re really sorry for the frustration you experienced. From what you described, a second Membership may have been created under a different email. Only the account holder can create an additional Membership; Dribbleup cannot do this on your behalf.

You can view, manage, or cancel anytime at account.dribbleup.com. Our team is happy to review the situation and help make it right. Please reach out at hello@dribbleup.com so we can assist.

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