Total scam! They sneakily charge you every month although we never used their service. We contacted them about it. They said they cannot reimburse us and did not cancel our membership. It is impossibl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday... Vis mer
My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would fi... Vis mer
Dribbleup customer service was excellent. Prompt and helpful responses for an issue with a recently purchased stand. They went above and beyond, which is the type of company you want to work with for... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Kontaktopplysninger
130 New Hyde Park Road Unit DU, 11010-2909, Franklin Square, USA
- hello@dribbleup.com
- dribbleup.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
TRASH IM HITTING THE GREEN STUFF AND IT…
TRASH IM HITTING THE GREEN STUFF AND IT AINT COUTING BRO AND THESE PEOPLE ARE MAKING ME MAD I’m doing what you want hop off
Horrible product (For Basketball)
Horrible product, ball does not register with app for small kids under 10 years old.
You are asked to hit these green boxes in the app with the ball but those boxes are static and don't adjust to child's height. So when you are in the recommended distance the boxes you are asked to hit with the ball are either up to the kid's head or so low that the boxes are bigger than his whole leg.
Inspiring 🏀
We use the basketball program. My son loves it and I'm so proud of him. I would highly recommend it.

Svar fra Dribbleup
Customer service gives a great effort
Everyone in customer service made my issues of primary importance and communicate effectively. I appreciate conscientious customer service reps.

Svar fra Dribbleup
Great for all ages and abilities
We just got dribble up this past week and the boys are loving it! We got it for the twins (age 10) but I love that there are up to 6 accounts included so my 5 year old can join in the fun, too! He’s spent 5 years in the bleachers watching his brothers and now it’s his turn! The bigs are now the coaches and cheerleaders for him too.

Svar fra Dribbleup
We are just getting started with…
We are just getting started with Dribble Up but loving it so far. Our son was very excited to pass a few levels and we are anxious to see how he grows adding this into his routine!

Svar fra Dribbleup
Having to talk to a live person would…
Having to talk to a live person would be best. I am waiting to get a return label sent to me so that I can return the soccer ball. I wanted to order the basketball.

Svar fra Dribbleup
Got the DU soccer ball for my son for…
Got the DU soccer ball for my son for x-mas. We traveled for the holiday and somehow misplaced the access code card. I emailed DU not expecting a response until the next week. I was shocked when they responded within 5 minutes. Not with a thank you for your email, but with the access code and directions to setup the account. On top of that, my son loves it. I bought a different soccer app that he never liked because there is no interactive instruction or feedback. Can’t wait to see his ball handling improve. LOVE LOVE LOVE DU!!!

Svar fra Dribbleup
Big DU fans!! Highly recommend it!
My 2 sons (11 & 9) use DribbleUp daily, have been for 2+ years and absolutely love it! Their footwork and technical skills have improved considerably and so much of their progress can be attributed to DU! The training sessions are great for all skill levels, the coaches are very engaging and progress tracking is very effective and encouraging! Their support team is also supper responsive should you ever need any assistance! We just got our 2nd DU soccer ball and training mat, I reached out to support and was very pleased with how quickly they replied and provided me the information I was asking for. Thanks DU team for a great product and experience!

Svar fra Dribbleup
Deflated within 3 days, without use
Received the ball last week, pumped it up on Monday to have ready for Xmas (Thursday). It was deflated by Thursday…

Svar fra Dribbleup
Excellent service
I had ordered the soccer ball but accidently got the wrong size ball and they were kind enough to let us send back and receive the right size and we are so grateful.

Svar fra Dribbleup
Feels a bit bait and switch on their…
Feels a bit bait and switch on their "Christmas Delivery" just to get sales... They ultimately will just generate a shipping label and pretend like they are using a shipment date from USPS however this seems to be a house of cards. Ordered on the 18th in the AM, still not in USPS hands as of 7pm Eastern on the 20th.. I refuse to believe that USPS guaranteed or showcased that they'd deliver by Christmas if you got it in their system on the 21st. Again I get trying to get revenue but definitely looks like false advertising.

Svar fra Dribbleup
Service is efficient but…
Customer service is efficient but company refuses to accept preloaded Visa gift cards. This makes it impossible to buy for friends or more distant relatives. I truly believe this is because they hope you will forget you are being charged monthly and will be able to bilk you out of money monthly even when the kid stops using the service. Similar to a gym membership! And, of course, this doesn't work with a preloaded Visa.

Svar fra Dribbleup
Customer Services is A+
I had a minor issue and customer service responded quickly and resolved it right away. Their customer service is truly outstanding!

Svar fra Dribbleup
Finally received the item!
So I’ve not received my product. The tracking that they sent me says it’s in transit but it’s been in transit since November. I emailed customer service and they sent me another one however the tracking on it states it has not been picked up by the shipping partner. Only a label was created. I would like to review the usefulness of the ball, but I think they just took my money. I hope to be able to come back and change this review if I ever get the product.
Edit : The shipping was slow and the tracking was not accurate. I have now received 2 of the 3 orders they mailed. I believe the first one was lost. After Christmas, I will return with the review about how the ball worked for my grandson.

Svar fra Dribbleup
This is a ripoff
This is a ripoff. Do not order this they are crooks.
We never used this and they do not answer their phone. NOONE will contact you back. I am trying to start a class action suit against them..

Svar fra Dribbleup
Very helpful
Very helpful, representatives thoroughly answering questions.

Svar fra Dribbleup
Sending spam email and advertising to…
Sending spam email and advertising to my company, the mail is created under 24h and these spammers sending us ads. Despite unsubscribe, they keep sending us spam, what is wrong with these crappy usa companies, illigal mails is the new normal?have you heard of gdpr, or you want an international legal damage under gdpr?

Svar fra Dribbleup
Can’t go wrong with anything that not…
Can’t go wrong with anything that not only educates but encourages engagement. More touches always equal better results! Great products!
Very happy with everything so far.

Svar fra Dribbleup
Horrible, they’ll rake your money and won’t refund
Horrible. We logged in one time and the camera wouldn’t pick up anything so we couldn’t even do the training . I thought I effectively cancelled only to find out I apparently had duplicate accounts and they charged me $16.99 a month for over a year after I cancelled. Cancelling is a pain and they don’t refund anything over 30 days

Svar fra Dribbleup
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







