Company Customer service team was fantastic. Very easy to deal with and responded promptly to my questions. My Eagles rug was customized without any issues. The rug looks fantastic in my Eagles n... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Same as all the one star reviews below - Very disappointing for top dollar carpet. Very thin and cheap material and came all wrinkled - emailed for a refund 10 minutes ago - looking at these reviews i... Vis mer
I stumbled upon an ad that showed Dreamrooma’s comic book inspired bedding. On a whim, I asked if they would consider a custom designed quilt using Justice League art. They immediately agreed and aske... Vis mer
Selskapet har svart
I ordered the tom and Jerry quilt 51x59 size for my granddaughter who will be born end of January I got this for a comfort quilt for her as my daughter had one it came today and it is exactly how it s... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Dreamrooma is a team that develops rug/ carpet, quilt, blanket products to bring unique designs with high quality to customers. At Dreamrooma, we care about the real experience our customers get. We are constantly improving models and supporting customers together. Refreshing the customer’s room space is the driving force for us to improve every day. Our Mission: Provide the most beautifully designed and quality products to customers Our Vision: Leading brand when customers want products with beautiful designs (rug/ carpet) with high quality.
Kontaktopplysninger
3,4
Middels
163 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Eagles
Company Customer service team was fantastic. Very easy to deal with and responded promptly to my questions. My Eagles rug was customized without any issues.
The rug looks fantastic in my Eagles nest. Very satisfied.
13. april 2026
Anmeldelse skrevet uten oppfordring
Excellent!!!!
Excellent!!!!! Better than advertised and fits the space perfectly. Highly recommend!!!!!!!!!!
9. mars 2026
Anmeldelse skrevet uten oppfordring
I ordered the tom and Jerry quilt 51x59…
I ordered the tom and Jerry quilt 51x59 size for my granddaughter who will be born end of January I got this for a comfort quilt for her as my daughter had one it came today and it is exactly how it said it was gonna be its absolutely beautiful. Just perfect. I’m happy with my purchase thank you it will be used & cherished for many years. Thank u.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Beautiful Custom blanket
I had a blanket custom made, and it took the amount of time they stated it would. Once it arrived, the blanket was absolutely gorgeous! I would recommend their services to anyone, and have already.
26. november 2025
Anmeldelse skrevet uten oppfordring
PROBLEM SOLVED/Beautiful Quilt
I received a quilt that I ordered but it had some discolorations on it. I emailed Dreamrooma regarding this & they sent me a replacement free of charge & it arrived in perfect condition with vibrant colors. Very quick responses to all of my emails regarding the replacement as well. I am a very satisfied customer, Dreamrooma is a great company indeed!
19. oktober 2025
Anmeldelse skrevet uten oppfordring
So far my experience is not good and I…
So far my experience is not good and I can only anticipate the rest of it will be be just as bad. I ordered on September 30th a shower curtain and bath rugs. Havent heard a peep. So I checked their website with the order # I was provided. Sorry we dont have an order # like that. Funny, your order # went through on my bank account. Then I go to use their online chat and its a whats app account. I cant believe that a reputable company would use whats app to communicate with their clientle. That site is primarily know for fraud and scammers...maybe thats why they use it. So yes, so far, my experience has not been good and well see how this goes from here...to be contnued.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
I ordered a blanket
I ordered a blanket. It says it was delivered, but I got no email or text notification. I contacted the company. No one has response.UK269548830YP. I have not product and I spent over 100 dollars on this blanket. I work in corporate america, and will be spreading the word about this company and how disappointed I am.
13. juli 2025
Anmeldelse skrevet uten oppfordring
Poor quality…garbage.
Poor quality…garbage. This is not a rug, it’s foam with print on it. Probably cost a dollar to make and they charged $50 for. Do not buy, total piece of crap.
3. november 2024
This is not a rug!
This is not a rug. It's a printed foam pad that the creases from being vacuum sealed in a small bag will never come out of. Completely a waste of money and extremely disappointing.
4. november 2024
The carpet is super soft and the colors…
The carpet is super soft and the colors are vibrant. My daughter loves it.
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra dreamrooma.com
We wanted to express our sincere gratitude for your recent positive feedback! Your kind words have made our day!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)
DON'T ORDER FROM DREAMROOMA
Ordered on July 25. Got email stating rug shipped Aug 1 w/ USPS tracking. Its now Aug 23 and Post Office is telling me package doesn't exist, anywhere. Tried contacting Dreamrooma. No response. I have learned that if a company doesn't take PayPal, it is likely a scam.
23. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra dreamrooma.com
We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any of your reply. We hope you can kindly check your inbox and provide us with your response.
I bought a quilt blanket
The blanket I purchased is so warm, my daughter love it a lot!
17. juli 2024
Anmeldelse skrevet uten oppfordring
The rug is complete garbage
The rug is complete garbage. Might as well be a 5.00 kitchen Matt from Walmart. Customer service line just rings busy and emails are just computer generated ones.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra dreamrooma.com
We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any of your reply. We hope you can kindly check your inbox and provide us with your response.
Would have preferred to give NO stars
Would have preferred to give NO stars. The term EASY returns is nothing but. Had difficult time reaching company to ask for return/ pics of merchandise/put back in original packaging.When followed procedure the cost to return was more than purchase.I fell this company is a scam that takes advantage of customers.
15. juni 2024
Svar fra dreamrooma.com
We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any reply. We hope you can kindly check your inbox and provide us with your response.
Grat rug
Bought this for my son's birthday. Did the fast ship delivery and it was delivered quicker than noted. Nice looking rug. Looks like the picture and very soft. Worries because it was wrinkled at first, but went away after about a week. He loves the rug to say the least!
15. juni 2024
Svar fra dreamrooma.com
We wanted to express our sincere gratitude for your recent positive feedback! Your kind words have made our day!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)
It's the worst
It's the worst. They won't take it back. I had to dispute the transaction with my CC.
15. juni 2024
Svar fra dreamrooma.com
We apologize for any inconvenience caused. We have sent an email regarding the issue you raised. We hope you can kindly check your inbox and provide us with your response.
I spent 230$ on a rug
I spent 230$ on a rug. The material was so cheap. I tried to return it but they wanted me to pay for shipping. After I had already payed for fast shipping that took 2 weeks.
15. juni 2024
Svar fra dreamrooma.com
We apologize for any inconvenience caused. We have sent an email regarding the issue you raised. We hope you can kindly check your inbox and provide us with your response.
Not a traditional rug
The rug is not a traditional, woven rug, but more like a printed, cushiony material. That said, it works and looks good.
15. juni 2024
Svar fra dreamrooma.com
We wanted to express our sincere gratitude for your recent feedback!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.