So used to completing an online quote request form for companies only to never hear back. Jack @ drainage central called me back within a couple of hours and has handled an often complex order across... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was replacing cast iron guttering, going from the main roof to a smaller roof and then down to an existing gulley. So measurements were critical. In that respect, the wide range of 68mm cast iron st... Vis mer
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How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Vis mer
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Jack was very helpful and knowledgeable of the products I required. Although two gutter angles had to be manufactured the delivery was very quick of the whole order.
Informasjon om virksomheten
- Byggevareleverandør
- også i
- Leverandør av plastprodukter
- Metalleverandør
- Oppussingsforretning
- PVC-industri
- Ståldistributør
Skrevet av virksomheten
Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.
Kontaktopplysninger
184C Wisbech Road, PE158EZ, March, Storbritannia
- 03302 230 275
- customerservices@drainagecentral.co.uk
- drainagecentral.co.uk
4,8
Enestående
231 anmeldelser
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Good service from start to finish
24. juli 2022
Svar fra Drainage Central
Hi,
That's excellent to hear. Thanks for your 5* review!
We hope to deal with you again soon.
Kind Regards,
Drainage Central Team
No sooner had I placed my order it was…
No sooner had I placed my order it was dispatched and arrived the next morning!
Excellent quality product with outstanding service….what more can I say?!
23. juli 2022
VERY HELPFUL AND QUICK DELIVERY.
22. juli 2022
NVR in a potential flood environment.
So easy to fit (less than a minute) and a low price for peace of mind. Delivery was prompt and efficient.
11. juli 2022
Good website for drainage needs
Good website for drainage needs. Couldnt get anywhere locally. Prompt delivery. Good products
8. juli 2022
it took longer than I expected for the…
it took longer than I expected for the goods to be dispatched but apart from that a good service
4. juli 2022
Great range and fast delivery
2. juli 2022
Efficient and helpful
I needed to order up an additional 2 brackets, staff quickly found the original order and agreed to supply the additional 2 brackets and reduce the otherwise high delivery charge. It has a quick and efficient service.
28. juni 2022
Everything perfect,logistically,prompt…
Everything perfect,logistically,prompt friendly service,although like for plastic fittings ,prices in my opinion are too high.
26. juni 2022
Excellent product and excellent service
Before ordering some Brett Martin guttering, I spoke to one of Drainage Central's staff, who was very helpful. Later that day I decided to add to my order, and again spoke to Jack, who was very helpful and added the new items to be delivered with my main order. My order arrived on the 3rd of the 3 to 5 working days that he had predicted and having examined everything, I called again with a technical question. To ensure that I got the right advice, Jack put me in touch with Brett Martin's technical department. Truly excellent service and I can thoroughly recommend them.
25. juni 2022
Fantastic service and ultra quick
Fantastic service and ultra quick delivery. Had all my items for immediate delivery .Highly recommended would not hesitate using again or recommending to friends .
22. juni 2022
Avoid using this company!!!
Avoid using this company!
They are a company with a returns policy that is borderline theft! 25% charge to return any items. Eg if you order around £500 of guttering and realise it’s the wrong size, they won’t exchange for the correct size, they charge you nearly £125 to restock it back on their shelf + £35 delivery back to them and then £35 delivery again plus the full cost of the replacement items to change them!!? Therefore, a oversight on approximately a £500 order could cost you in the region of £195 in restock and delivery costs for them to restock the items back on their own shelf for resale!!? The items I personally ordered where extremely poor quality even though they were expensive to purchase! I would return the items but I’d rather dispose of them rather than give them back to this company to resell to some other unfortunate customer and make another 25% profit from the restock charge that they’d already charged me!
AVOID, AVOID, AVOID!!!
18. juni 2022
Svar fra Drainage Central
Hi John,
We are sorry you don't agree with our returns policy.
We recommend all customers familiarise themselves with this before placing an order.
No collection fee is applicable if the goods are returned by the customer, however we cannot always avoid restocking charges as some goods are shipped direct from the manufacturer.
The quality of the goods we supply is of upmost importance, and more details of the quality of the goods has been requested, as no mention of this has been made until now - please send images so we can investigate further.
We hope to hear from you again soon so we can rectify this issue and correspond with the relevant manufacturer.
Drainage Central Team
Great services
17. juni 2022
Goods arrived promptly and nicely…
Goods arrived promptly and nicely packaged, easy to use website for ease of ordering.
👍👍
11. juni 2022
Really helpful guys
Really helpful with advice and measurements/drawings etc before purchase and providing pictures of specific products. The cast iron effect deepline looks great when installed - very pleased
11. juni 2022
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