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DoggieLawn Anmeldelser 

3
•
TrustScore 3 av 5

2,8

Dyrebutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Dyrebutikk
  2. Dyrefôrbutikk
  3. Dyreutstyr

Skrevet av virksomheten

Get real dog potty grass delivered straight to your door for one low monthly price. Doggielawn ships eco-friendly indoor dog grass everywhere in the US.

Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(3)

3 anmeldelser i de siste 12 månedene

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Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Wouldn’t recommend doggielawn

Wouldn’t recommend doggielawn, not as considerate as other pet companies and no reminder emails prior to order placements like other subscription companies. The patches of grass have come with mini flies twice so far, and the email they have on file for contact doesn’t actually exist because they can’t be sent emails and it keeps bouncing back unsent. Overall seems shady to refuse to cancel an order prior to shipping it.

29. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DoggieLawn

Hi,

Thank you for sharing your feedback with us! We apologize for the late reply. DoggieLawn recently launched our official profile here, which is why we are catching up on feedback from earlier this year now.

We completely understand how disappointing it is to deal with unexpected bugs or feel like your support emails weren’t going through. Since we don't have order details attached to this profile, we aren't able to pull up your account just yet. We’d love to help get this sorted, so please try emailing us at contact@doggielawn.com with "Trustpilot" in the subject line. If an email ever bounces, you can also reach us instantly via Live Chat at doggielawn.com or give us a quick call so we can assist you on the spot!

For a little context for pet parents reading along: DoggieLawn is 100% real, hydroponic grass for dogs. Because pups step on and sniff this grass every day, we strictly avoid chemical pesticides to keep your furry family members completely safe. While living grass can occasionally attract minor bugs in warm transit weather, our team is always happy to make sure your lawn arrives fresh.

We also want to ensure technical glitches or email filters never stand in the way of great service, which is why our live chat and phone lines are great instant options. Additionally, pet parents can easily pause, skip, or adjust schedules right inside their online portal anytime before an order enters fulfillment.

Please reach out through whichever channel is easiest for you so our team can look up your file and take wonderful care of you!

Best regards,
DoggieLawn Team

Vurdert til 2 av 5 stjerner

Poor Customer Service

When delivered on time and without damages, the patch of real grass is great for our apartment. Our dog uses it regularly. However, two times it has been delivered damaged. Most recently, the lawn was delivered to the wrong address. Doggielawn has not responded to my emails or resolved the issue, even though they sent me the FedEx picture confirming wrong address delivery.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DoggieLawn

Hi Alisa,

Thank you for sharing your feedback! We apologize for the late reply as we recently launched our official profile here.

Upon reviewing your account history, we were glad to see that our Customer Service Manager stepped in directly shortly after this was posted to ensure all your delivery preferences were taken care of. We were so delighted to resolve everything smoothly for you and receive your 5-star rating on our support follow-up!

Thank you so much for being such a valued part of the DoggieLawn community, and please reach out anytime if you need anything else for your pup!

Warmly,
DoggieLawn Team

Vurdert til 1 av 5 stjerner

Terrible experience ! Stay away from this company

Terrible experience with DoggieLounge! I tried to cancel my order 5 minutes after purchase, yet they took 2 days to reply only to say it couldn’t be canceled—despite the fact it hadn’t even shipped yet! The product finally arrived after 2–3 weeks, and now they refuse to accept a return.

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DoggieLawn

Hi Angela,

Thank you for reaching out! We apologize for the late reply as we recently set up our official profile here.

We noticed your review mentions DoggieLounge. Since we are DoggieLawn and haven't located an account under your name, we'd love to verify if your order was placed with a different company. If your purchase was indeed with us, please reach out to contact@doggielawn.com with "Trustpilot" in the subject line or connect via Live Chat on doggielawn.com so we can pull up your exact details.

Our support team is available Monday through Friday from 7 AM to 4 PM PST, and any messages received over the weekend are answered first thing Monday morning. Additionally, because our potty grass is a living plant harvested fresh for each pup, orders enter fulfillment quickly to ensure freshness and aren't eligible for physical returns once delivered, though we always do everything we can to assist before a package ships.

If your order was placed through DoggieLawn, please connect with us using your order details so we can review your timeline and take great care of you!

Warmly,
DoggieLawn Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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