Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Took nearly a month, but received the doggie jacket today. So happy I read the reviews to go larger when ordering, otherwise would be sending back. My dog is fairly small, weighs 19 lbs, and rather than ordering a med. ordered a large after reading another review with a 19 lb dog had ordered the med, and had to send back. Ordered the large and it fit, smugly, but was ok. You should advise customers to order two sizes up.
MEA CULPA. I wrote a one star review relative to the poor communication of Customer Service. After some investigation, I found my 4 unanswered e-mails were the result of my mistake using .com in their email address rather than .net. I will give them a 5 star review if I get my account credited with the amount for a duplicate dog coat that I ordered. Sorry!
On my 1st order, I (THOUGHT) my order was late. With things going the way they go this year, I waited an extra 5 days to give them some 'breathing' room. I called them 5 days after I was supposed to have received my order. The person I talked to was Steven. He verified my address. He checked the tracking system which said it had been delivered to my mailbox. He never even SOUNDED like he didn't believe me nor did he hesitate to make an inquiry about my order. I am in a wheel chair. My daughter has the only mailbox key, and she gathers the mail. I didn't get my order on time BECAUSE MY DAUGHTER DIDN'T CHECK THE MAIL BOX. It was there all the time. It Was NOT LATE AT ALL. I sent another chat request at Doggiekingdom and Steven answered it. He remembered me and 'sounded' as relieved as I was when I told him I had - had the order all along. He was wonderful, great, & understanding. When he asked how Hazel liked it, he used her name. The whole experience made me think very highly of this company and this employee. Especially since the problem was with us, and not them. I will be ordering the matching leash, seat belt and color for Hazel, and if this works well with her, I will be ordering a matching set (in different colors) for Chester (my hound) and Homie (my 6 month blue pit puppy.) Of course, after he's finished growing.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
