Never been delivered and no refund
Never been delivered and no refund. Not their fault.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never been delivered and no refund. Not their fault.
If I could choose zero stars I would. Not professional by all means.
I order 2 items from the website took something like a month to arrive. 1 of the item was way to small. When they eventually replied to my emails and chat they said I could send it back for a exchange. I sent I back recorded delivery it was signed for in February. Had nothing back from them sent numerous emails and chats nothing. Customer service is appalling £35 wasted quality of items I will say is good. However sizes are not
BUYER BEWARE
I purchased a puffer jacket for my dog from a Facebook ad. That was my first mistake! Nowhere did it say the product was coming from China! It took 31 days to finally get it and then the size was waaaayyy to small. Very inaccurate description. I asked them for directions to send back for a full refund and they tell me they are based out of Scotland and I would need to pay for shipping back to them. It costs almost as much as the jacket itself. No where in their ad did it say that. Very misleading. Crappy product. Crappy service. Don’t buy from them.
Ordered a game from an online company. Turned out to be this company, now cannot even find said game on their website. Ordered beginning of December so plenty of time before Christmas yet still not arrived. Tried to contact them about the order with no response, waste of money seems to be a complete scam and I am prepared to never receive my order at this point. Do not use them.
Order a jacket 3 weeks ago and have still not received the item and can’t get hold of anyone plz don’t buy anything off the website plz save yourself from the hassle
The dogface.ch is a scam. Made my order, paid by card and had an acknowledgement but never received anything or heard back from them. Then started trying to email them and got "undeliverable" notices back. DO NOT FALL FOR THIS!!
The wrong size is given on the website, to return or exchange the product, you must contact them to get a return number. they do not reply to messages, there is no contact with them, no telephone number. I do not recommend anyone shopping in this store, they are scammers!
This company is a joke. Size chart they provide is completely off, we followed the chart ordered size L and jacket that arrive would barely fit Chihuahua!!! Tried to contact customer service to exchange the size and... no answer. Chased them again and nothing. Just don't bother, this company can not be trusted
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.