I purchased a brand new Dodge Charger
I purchased a brand new Dodge Charger, full bells and whistles, and for 2 YEARS it has been squeaking when going over bumps. I've taken it to multiple dealers, and both acknowledges the issues. I took it to the first dealer 6+ times for diagnostic and warranty work, but they never fixed the issue... They then claimed that there was no issue with the car. I opened a case with Dodge and the Customer Care started out well but quickly turned into a disaster with months between contacts and no real work on their side. Finally took the car to a second dealer and they immediately heard the same issue I've been complaining about for a year. They then attempted to fix it three times, again to no avail. Case Management does nothing to escalate the claim and dodge customer service either redirects the call or hangs up on me. I would personally never purchase a new dodge again.







