I had minor damage to the offside rear panel and and bumper. DLG were great with Comms, collected the car, discussed the work to be undertaken on the phone, repair was really well done and car returne... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good points : car repairs was amazing colour match considering the damage my car endured. Excellent Job . Bad point my car had no issues before the accident , so as soon as I turn the key warn... Vis mer
Selskapet har svart
Excellent communication from start to finish and really caring staff who treated me kindly, not just my car. One particular lady understood my worry that my Fiesta might get written off as she knew th... Vis mer
Selskapet har svart
Excellent service throughout. I was kept informed by phone, at the initial assessment. From then on, I was emailed at every stage of the repair which took 13 days, this was only due to delays in get... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktopplysninger
Vickers Drive North, KT13 0YU, Weybridge, England, Storbritannia
- 0345 878 5551
4,7
Enestående
392 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top notch service!
Our car was taken in for repair after being rendered undrivable after an accident. At every stage the service and communication were professional. We were treated well, and the garage was proactive in informing us of what stage the work was at so that we could plan ahead.
1. mai 2025
Svar fra DLG Auto Services - Weybridge
Thank you for your review, we’re delighted to hear you are pleased with your repairs and our service.
My partner is the insured and driver of…
My partner is the insured and driver of the vehicle and we were both very pleased with the repairs to the car.
13. mai 2025
I was very pleased with the repair…
I was very pleased with the repair quality and customer service that I received.
2. mai 2025
They co operate with me very well and…
They co operate with me very well and done excellent work on my vehicle
Thanks
Dave Paull
13. mai 2025
Fantastic service from booking the car…
Fantastic service from booking the car in for the repair to getting the car back a week later. Exactly the service I expected from such a great company.
13. mai 2025
Impeccable service from the time I was…
Impeccable service from the time I was told the car was to be repaired. the combination of Churchill and DLG was very Impressive ,
13. mai 2025
Good quality service
I was kept informed about the progress of the repairs. My car was repaired well and delivered to my door.
13. mai 2025
Did what they said they were going to…
Did what they said they were going to do.when they were going to do it
10. september 2024
Excellent and customer friendly team
We had a great experience with DLG Auto services. They are professional, courteous and very friendly. A rare team, who is genuinely interested in helping their customer.
6. mai 2025
Car collected promptly
Car collected promptly. Estimate of time required for repairs mae promptly and repairs carried out on time
3. april 2025
Fast, friendly and efficient
Fast, friendly, efficient and quality these are the words I would use and at the end of it all customer satisfaction
6. mai 2025
They were very efficient and quick to…
They were very efficient and quick to keep us updated as what was happening with our vehicle and when it would be completed.
29. april 2025
Dacia Duster LH68 BVF kept me infomed at all time onhow the repair on my car was going ,collection and delivey back to me was on time and was great
keeping me informed on how the repair is golng and collection and redelivery was great
22. april 2025
Svar fra DLG Auto Services - Weybridge
Thank you for your kind words. We're glad to hear that you were happy with the communication and collection/redelivery process. We strive to keep our customers informed throughout the repair process.
Excellent service and repair quality
22. april 2025
The communication for collecting and…
The communication for collecting and returning the vehicle was very efficient. The process for checking on the progress of the repair was very easy. The repair quality could not be faulted.
22. april 2025
speed and quality repair.
The turnaround time between collecting my vehicle, repairing it, and handing it over was incredible. I would have appreciated the assessor or bodyshop manager handing the car over to me and explaining the repair, instead of the parts guy driving the car out to me, who knew nothing about the repair.
15. april 2025
bumper repair
The service and repair was very efficient. The whole process went very smoothly.
15. april 2025
A Company you can trust.
From the start to the finish of getting my vehicle fixed, I was regularly informed by text of what was happening. The finished repair was excellent.
24. mars 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.