Excellent service, Superb customer service, very nice work really I can’t fault you. My car was picked up from home and returned back to my home , what a great service .i will definitely recommend you... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... Vis mer
I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... Vis mer
Selskapet har svart
The repair itself was excellent but when the car was returned there was no power. The battery had been run down and not recharged
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktopplysninger
Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, Storbritannia
- 0345 877 6922
4,4
Enestående
228 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent job done
Kept me up to date with the repair getting done on my car, excellent service and workmanship.
22. april 2025
Very Good communication throughout process.
DLG regularly communicated with me, regarding progress both through telephone calls and texts. Repairs carried out quickly and my car was delivered early, which was a bonus. Car was valeted internally.
15. april 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
A repair of minor nature gone wrong …
The repair which is of a minor nature was due for completion on 3rd March now on the 8th April the repair is not yet complete with no end in sight. In addition during the repair process the car developed a fault. DGL Auto Services Perth accept no responsibility for this fault and the car has to go to the dealership to rectify this fault.
8. april 2025
Svar fra DLG Auto Services - Perth
We understand your frustration with the delay in your repair and the additional issue that arose during the process. We strive to provide timely and efficient service, and we apologize that your experience did not meet your expectations. We value your feedback and will use it to improve our processes. We hope you will give us another chance in the future.
Rapid and excellent service !
Rapid and excellent service !
Repairs completed perfectly.
My car returned beautifully clean inside and outside after being transported to and from repair centre in Perth.
26. mars 2025
Anmeldelse skrevet uten oppfordring
Great communication from start to finish
Great communication from start to finish, even received update without making call to check in myself, arrived on time when advised and called to pre warn. Brilliant
4. mars 2025
Good service
Good service. Kept up to date with the progress of the my car during the work done on my car. Very friendly staff both on the pickup and return of my car and on the phone
5. mars 2025
Excellent communication
Excellent communication.
Great repair. Car returned spotless.
Would highly recommend.
6. mars 2025
Anmeldelse skrevet uten oppfordring
Good communication by phone and text.
Good communication by phone and text.
Repairs were of a high standard.
On return car immaculate inside and out.
4. mars 2025
BMW 3 Series Touring
Good communication. Great quality repair. Polite service.
23. januar 2025
Anmeldelse skrevet uten oppfordring
Happy with experience
Staff picking up and delivering car were very helpful and friendly. Communication with company was easy and we were updated on progress. Car was delivered clean and well finished. Very happy with company.
25. februar 2025
Good communication
Good communication, good service, polite and helpful staff.
22. januar 2025
Anmeldelse skrevet uten oppfordring
Really informative
Really informative, pleasant staff who kept me up to date on my repair. Repair was dealt with very efficiently and I would definitely recommend these guys.
10. februar 2025
Anmeldelse skrevet uten oppfordring
Frequent text updates were very…
Frequent text updates were very helpful. I always felt like my car was being taken care of and although the parts took ages to come (2 & Half months!) the end result is fantastic.
My car was even taken and collected from annual service to ensure I didn't breech the terms of the service plan - outstanding!
4. februar 2025
Well organised pick up and kept updated…
Well organised pick up and kept updated on vehicle repair status. Well informed when car was ready to return.
10. januar 2025
Great service
Great service, quick repair and always kept up to date with how the repairs process was going.
4. februar 2025
Perth DLG Auto Services Repairs to…
Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20.
Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionally by there staff. Delighted with the finished job
28. januar 2025
Excellent
Excellent, friendly service, with helpful updates on progress of our repair. Returned car to us, clean inside and out, in as new condition.
18. november 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.