DLG Auto Services - Heywood Anmeldelser 

348
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was contacted very quickly following my accident & discussion with my insurance company. My car was picked up swiftly, I was contacted with regards to the work that would be carried out & asked for... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the s... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilverksted

Skrevet av virksomheten

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktopplysninger

  • Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Storbritannia

  • 0345 3031671

4,8

Enestående

TrustScore 5 av 5

348 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(348)

495 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceptional Service.

Exceptional Service
I cannot fault the service I received from DLG Auto Services, Heywood, Lancashire. Both the work completed on my car and their customer service is exceptional.

23. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently took my car to DLG Auto…

I recently took my car to DLG Auto Services, and I am absolutely impressed by the quality of work they provided. My car had significant damage to the offside front, including the bonnet, after an accident. To be honest, I was worried about how it would turn out, but after the work was completed, you'd never know the car had been in an accident! The repairs were flawless, and the car looks as good as new.

The team at DLG did an exceptional job and worked quickly. Despite the amount of work needed, my car was with them for a short period of time. I also have to commend the staff in the office – they were incredibly helpful and kept me updated throughout the entire process, which was greatly appreciated.

Overall, I cannot thank the workshop enough for their hard work and dedication. Highly recommend DLG Auto Services for anyone needing top-notch repairs!

10. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Pleasant experience.

*** Just for clarity no follow up call from the workshop! ***

After someone drove into the back of my car, my insurance company informed me the only option for repair was DLG in Heywood…. This seemed a little silly as I know where I live there are at least 3 insurance approved body shops.
Anyway not to argue so I began the process.
I have to say that the overall experience with DLG was positive, the collection driver was very professional and efficient. I was kept informed of the repairs by way of a web portal and also a couple of calls.
The reason for 3 stars is that although the damage to my car was very minimal it needed sorting. Now the repair came back to me much much better than when they took it BUT it’s not 100%, on close inspection there is a very small indentation in the bumper where I assume it hasn’t been fillled fully. I spoke with DLG just prior to the weekend sent photos and was told someone from the workshop would call me. No one to date has called!!

10. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til DLG Auto Services - Heywood

Svar fra DLG Auto Services - Heywood

We appreciate you taking the time to share your experience. We understand your frustration with the repair not being 100% perfect. We strive to provide the best possible service and will look into this matter further. We will reach out to the workshop to ensure you receive a call regarding your concerns.

Vurdert til 5 av 5 stjerner

Brilliant service from start to finish

Brilliant service from start to finish, received text updates on the repair of my beloved little old car which had been bullied by a bigger car. Staff were amazing, repair was completed and car delivered cleaned inside and out. Love the link to check on progress too very accurate.

11. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Satisfactory experience

Phone contacts were informative: made arrangements to retrieve vehicle & return it after repair at times to suit me, & arrived promptly. Quality of repair excellent.

31. desember 2024
Vurdert til 5 av 5 stjerner

Absolutely 1st class company

Absolutely 1st class company. Excellent communication, did everything on time as promised and repaired car came back in showroom condition. Couldn't ask for anymore. I'd recommend them to anyone.

5. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

DLG Heywood - Great service

Overall service was excellent. Picked vehicle on time and delivered on time. Friendliness of all their staffs. The guys who dropped and picked vehicle were great. Got the repair done in quick time. They provided an online progress link which was great to track the position your vehicle is in.

I would recommend DLG to everyone reading this comment. Well done and thank you DLG Team.

3. desember 2024
Vurdert til 5 av 5 stjerner

ALG Heywood were very professional…

ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done, body work looks great, very happy with the result, no hassle, car clean and tidy, get a 5 year guarantee too on the repairs, very happy, thankyou to you all. Little blue hyundia.

26. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A highly professional and customer-centred service

The company was prompt in making contact, followed up all calls diligently, and provided a very reassuring timeline to which they adhered. I felt that I was in the hands of professionals who understood their customer base extremely well. They were also a bunch of very nice people.

14. november 2024
Vurdert til 5 av 5 stjerner

Fantastic communication from the…

Fantastic communication from the company at all stages of the repair. Lovely, friendly staff on the phone and in person when they picked up and dropped off the car. Car looks amazing and they seem to have done a really good job. They made a stressful situation the best it could be. Would recommend 100%

22. november 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv