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DLG Auto Services - Aldershot Anmeldelser 

403
•
TrustScore 4.5 av 5

4,5

Bilverksted
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Beliggenhet

Bytt filial

Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB

•
0345 3015087

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very friendly team. It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt. My car looks as good as new and they cleaned it inside and o... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT

Selskapet har svart

Vurdert til 5 av 5 stjerner

From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilverksted

Skrevet av virksomheten

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktopplysninger

  • Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Storbritannia

  • 0345 3015087

4,5

Enestående

TrustScore 4.5 av 5

403 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(403)

495 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

DGL auto services were great

DGL auto services were great. They picked up my car and dropped it back off. Everyone was friendly and my car looks great. So your car will be in great hands. Also have a 5 year guarantee which reassuring.

2. februar 2024
Vurdert til 1 av 5 stjerner

***BUYER BEWARE*** as they say

***BUYER BEWARE*** as they say, 3k repair for few bumper scratches, car returned absolutely filthy ! Very poor paint match with repaired bumper.
I can only imagine car returned filthy to try and hide the poor paint job. Insurance company should absolutely NOT be using this company.

8. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra DLG Auto Services - Aldershot

Hi, thank you for leaving your review, sorry you did not have a great experience.. If you would like to discuss this matter in more detail, please call us and we will be happy to look into it further for you. Meanwhile, I’ve shared your comments with the site’s manager to improve the customer journey in the future.

Vurdert til 5 av 5 stjerner

Very pleased with DLG

As this was the first time that I had to make a Churchill Claim for my VW Golf.
I was very pleased with the service offered by DLG and found no problems with the whole experience.

12. mars 2024
Vurdert til 5 av 5 stjerner

Really good service

Really good service. They contacted me to arrange the repair and collected my car and then contacted me to say it was ready and delivered it back. The work was completed on time I didn't even need to chase them or call. Amazing.

6. mars 2024
Vurdert til 5 av 5 stjerner

Very efficient service

Lovely man came to collect my car and drop off the courtesy car. Received a call that afternoon saying the car had arrived and was being checked, followed by another call the next day outlining the work that would be done. After a week the work was completed and my car returned to me when they collected the courtesy car. My car was cleaned inside and out and looked as good as new. Thanks

6. mars 2024
Vurdert til 5 av 5 stjerner

A good experience with my insurer's appointed repair shop

It's hard to meaningfully review a vehicle repair shop that I wasn't given a choice about using, especially given that I didn't pay for the service they provided. That said, I was satisfied with my experience. Their dealings with me were clear and professional, they completed the car repairs within the week (as per their estimate), and the quality of the work was good. However, I was lucky to spot that the returned car had a piece of metal nut sticking out of the spare tyre. DLG Auto Services didn't quibble about this, they just apologised and arranged for a new spare wheel to be delivered to me.

5. februar 2024

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