Excellent customer service. 13 year old lawnmower and not only can they tell me what parts I need, they can supply them all too. Website and links to full diagrams for parts - very useful.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Did originally rate them at 1 star, but received s phone call from them this morning. They explained the delay and I would have rated them 5 star now, but for the person telling me I had a small life... Vis mer
Selskapet har svart
A really, really good expereince with this company, couldn't have been more helpful. I ordered parts from an official supplier who it turned out don't even keep stock in this country and orders ar... Vis mer
Selskapet har svart
Excellent, I tried to look for a part for my lawnmower and had trouble finding it myself over the internet, but as soon as I contacted them they replied within the day with the correct part I needed a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
DiY Spare Parts makes it easy for you to find and buy the correct spare parts for your garden and household machinery. Behind the scenes there is a small, talented team, ensuring your buying experience is easy, efficient and value for money. We work hard to ensure parts are easy to find. Popular parts are categorised by type, however we show thousands of interactive machine diagrams, helping you to choose the correct parts for your individual machine. You can always contact us for further help.
Kontaktopplysninger
The Barn, Shearstock Estate, SP79PT, Shaftesbury, Storbritannia
- 01747 823039
- jonathan@diyspareparts.com
- diyspareparts.com
4,5
Enestående
284 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good luck
It was a good buying experience, all the exploded views with all the parts... easy to order... after that...
Lots of time to send the parts and only after contact the support they have said there were some stock problems and they were waiting for the parts.
After reception... they sent one part wrong... i controlled my order... they have sent the wrong part. Contact... waited for days... new ticket... and then, "there was a mistake... ble bla bla... we will send you the correct one..." two months have passed, no part.... and my current ticket is waiting for 5 days right now. So... i would give less stars if i could.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Joao, I am so sorry, I thought this had been resolved for you. I will contact you on the enquiry straight away and get this resolved for you immediately. Kind regards, Jon
Update: The Gasket has been dispatched to you today and you have the tracking details now. All the parts on your order have been refunded to you in apology for our oversight on this order. Kind regards, Jon
Waste of time
Ordered a part. Chased once and told it would be with me next week. Chased again and told unable to supply. Bought elsewhere without any hassle or delay. Won't be using this supplier again.
28. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Dear Prefer not to say, sorry we could not supply the part you ordered, we can only go by what a manufacturer advises at the time of orderng. In this case, they accepted the electronic order and failed to advise us that the part had recently been made no longer available. After chasing them up and being advised as such, we contacted you to let you know and the order was refunded in full. If another stockist happened to have one in stock, then that is good news and we are glad you found one, but like us, they would now, not be able to order another. Your review is therefore somewhat misleading and it is a shame you prefer not to say your name, so a company can contact you in person, to explain the situation and to have an opportunity to apologise for any inconvenience caused. Nevertheless, we are sorry that this unusual situation arose and are glad to hear you managed to find the part you require elsewhere. Kind regards, DiY Spare Parts Team
Estamos muy satisfechos con DIY Spare…
Estamos muy satisfechos con DIY Spare Parts. Necesitábamos unos segmentos de compresión Stihl para un pistón difíciles de encontrar, y DIY Spare Parts los tenía y el envío a España fue suficientemente rápido, perfectamente embalado, y el producto estaba en perfectas condiciones.
Recomiendo esta empresa.
9. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Muchas gracias por su reseña. Nos alegra haberle ayudado y esperamos poder ayudarle en el futuro si necesita algo. Atentamente, el equipo de Repuestos DIY.
Brilliant company.
Brilliant company.! Looking for parts for my mower which is now 20 years old. Easy to use website for finding parts and at half the price of a well known big company.? And you can store your machines in your shed so it’s easier to find the next time. ⭐️⭐️⭐️⭐️⭐️.
Would definitely recommend and use again.
23. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Alan, thank you so much for your 5* review for us, sorry for not responding sooner. Glad we were able to assist you, happy mowing... Kind regards, DiY Spare Parts Team
Parts for a 7yo Hayter mower
Needing mainly bearing and circlip parts for my 7 yo Hayter mower I searched Google and found very little availability, most parts seemed unavailable, which is ridiculous for only a 7 year old machine. Then found DIY Spare Parts who listed everything I needed and more. Being suspicious that this company could supply what most websites could not I rang them and spoke to Jon. They didn't stock the parts but they would call Hayter and see if my parts could be supplied. Only a few minutes later Jon rang back to say that they could, and I had them only a week later. Even Hayter's website didn't list my parts.
So well done Jon and DIY Spare Parts. My mower is back on its wheels. Excellent service.
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Andy, thank you so much for your 5* review. Glad we were able to assist you and you are up and running again. Please feel free to contact us, should you need assistance going forwards and we will endeavour to assist. We will also make sure Jon is aware of your review. Thank you for placing your order with us. Kind regards, DiY Spare Parts Team
Great exploded diagrams made it easy to…
Great exploded diagrams made it easy to clearly identify parts needed and also great help in assembling those parts.
Easy to order parts form the diagrams. Well Done
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Paul, thank you so much for your 5* review. Glad you found our parts identification and ordering process easy. Thank you for placing your order with us, we hope we can be of assistance to you, should you need anything going forwards. Kind regards, DiY Spare parts Team
Great service and order followup
Great service and order followup. The super nice folks at DIY Spare Parts will walk that extra mile to make sure you receive what you ordered.
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Tink, thank you so much for your 5* review for us. Really pleased we could help you and we are grateful you chose to place your order with us. Please feel free to contact us, if you need assistance going forwards. Kind regards, DiY Spare Parts Team
Svar fra DIY Spare Parts
Hi Phil, thank you for your 5* review for us. Glad all went well with the order and delivery for you. Please feel free to contact us, should you need assistance going forwards. Thank you for your order, kind regards, DiY Spare Parts Team
Spare parts
Very quick and efficient service with regular shipping updates and well packaged.
The parts were perfect and correct ones.
Would use again.
11. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Chris, thank you so much for your 5* review, we are glad to hear you are happy with the parts and our service. All UK, EU and US orders are now sent tracked, so it is good to hear the mail/carrier updates are working as intended. Thank you for your order, we look forward to being of assistance to you again, should you need anything. Kind regards, DiY Spare Parts Team
Website made it simple to find the…
Website made it simple to find the parts I needed. Easy to order and quick postage/delivery. Pleasure to deal with, many thanks.
4. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Paul, thank you so much for your 5* review. Glad to hear ordering was straight forward and all was ok with your order. Please feel free to contact us, should you need anything going forwards, Kind regards, DiY Spare Parts Team
Jonathan at DIY parts could not be more…
Jonathan at DIY parts could not be more helpful. Being a Tree surgery company we get through lots of bits and they always come up trumps.
Dont bother with anyone else.
Bonz Tree Surgery Ltd, Essex
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Jonathan, thank you so much for your 5* review and for your trust in placing your orders with us. We are grateful for your business and will continue to do our utmost to get things to you asap. Thank you again, kind regards, DiY Spare Parts Team
Svar fra DIY Spare Parts
Hi John, thank you so much for your 5* review. Glad to see we exceeded your expectations, we are very grateful for you placing your order with us. We look forward to being of assistance to you going forwards, should you need anything. Kind regards, DiY Spare Parts Team
Svar fra DIY Spare Parts
Hi Nick, thank you so much for your 5* review, it is very much appreciated. Should you need assistance going forwards, please feel free to contact us. Thank you for your order, kind regards, DiY Spare Parts Team
Superb service
Superb service
Absolutely delighted with just how helpful this company were when I called. Identified parts for an older mower with good price and fast delivery. Excellent!
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Richard, thank you so much for your 5* review for us. Glad we were able to assist you and please feel free to contact us, should you need assistance going forwards. Thank you for your order, kind regards, DiY Spare Parts Team
Fantastic customer service
Fantastic customer service, went above and beyond to contact suppliers to confirm part was correct. Extremely friendly over the phone and super fast delivery.
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Mark, thank you so much for your 5* review for us. Glad we were able to get clarification on the part and reassure you it was correct. Please feel free to contact us, should you need assistance going forwards. Thank you for your order. Kind regards, DiY Spare parts Team
Great experience with DIY Spare Parts
Very pleased with my recent experience with DIY Spare Parts. I contacted Jon and his team to order some parts for a Stihl 2-stroke blower and a Stihl Kombi engine. Not only did Jon and his team have the parts available, he was also able to add an additional item that I required to my order, before shipping it to me. The parts are genuine, priced competitively and were shipped in a careful manner as to ensure they were not damaged in transit. Long way to travel from England to Australia, so I am thoroughly pleased with my experience.
Why buy new when you can repair old engines and breathe new life into them. I highly recommend Jon and DIY Spare Parts for anyone looking for spare parts and I will be using the site again in the near future to continue my restoration work.
5. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Evan, thank you so much for your 5* review for us. Glad we were able to assist you and we look forward to being of assistance to you going forwards, should you need anything. Kind regards, DiY Spare Parts Team
Great service
Very helpful in finding the part I needed. It was obtained very quickly and sent to me immediately, keeping me well-informed. Overall a superb service for which many thanks.
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Margaret, Thank you so much for your 5* review of our services and your purchase experience. Glad we were able to assist you and please feel free to contact us again, should you need anything going forwards. Kind regards DiY Spare Parts Team
Excellent service from this parts company!
Ordered some, hard to obtain, parts for my Old trusty Honda mower. Arrived Today! Excellent service from this company and I will definitely use them in the future.
3. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Colin, thank you so much for your 5* review, we really appreciate you taking the time to do this. Glad we were able to assist you, please feel free to contact us should you need assistance going forwards, when we will be very happy to assist you. Kind regards, DIY Spare Parts Team
Just bought a pull cord for an old…
Just bought a pull cord for an old mountfield mirage 18 and can’t believe the help and advice I got from Colin. Talked me through the whole procedure from getting the model number to how to re tension the unit and what safety precautions to take. Bearing in mind this is a 27 year old engine and the cord was less than £5, his friendly professional help was incredible. Fantastic person and company, can’t recommend them highly enough
22. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Roger, thank you so much for your 5* review, it is very much appreciated. We will make sure Colin is aware of your comments. Glad we could be of assistance and please feel free to contact us, should you need anything going forwards. Kind regards, DiY Spare Parts Team
Clutch removal tool
I recently purchased a recoil clutch removal tool from this company for a briggs and stratton engine and cannot recommend them or the tool highly enough . The service you receive in regards to being kept informed and despatch time is great and the product itself is sturdy/ does what it's meant to and is also the cheapest you will find. A great faultless company.
13. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra DIY Spare Parts
Hi Sean, thank you so much for your 5* review for us. Glad everything was to your satisfaction and thank you for placing your order with us. We look forward to being of assistance to you going forwards, should you need anything. Kind regards, Jon
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.