Denney Diving - Diving Direct Anmeldelser 2 177

Good selection of products.
Website very user friendly.
Great customer service.
Excellent delivery service.

I went to the shop for my daughter and myself to get advice was brilliant we were aloud to try on some masks to get the best fit

Good medium size company. During whole process we felt exactly as described themselves in their website; [the business is still family run and we continue to offer the same unparalleled quality of customer care and service]. Chris answered all our questions about the snorkeling equipment patiently before and after we purchased our fins and goggles. (not like big call center representatives disrespectful seller jargon).
I advise check all brands they supplied one by one to find good quality of product you want to buy. *Actually we previously bought Italian brand fins and goggles from another supplier they did not last more than one summer holiday. We feel TUSA brand USA made one's wil last longer (we have just tried them in Bali today they were way better than Italian ones).
If you are detail checker kind of a buyer, you may find surprising genuine discount if you carefully check on and out of their website.
The delivery of our goggles and fins made with well packaged box safe and quick as promised.
I personally believe that, if you prefer to make purchase from Diving Direct type local-regional-national small/medium sized companies, you can prevent giant multinational companies to becaome increasingly monopoly in the market. (You know which companies I am talking about).

Diving Direct:
Strongly recommended.

The staff (especially Chris) were excellent is dealing with a delivery issue that was the fault of the courier (not Diving Direct). Chris was professional & very helpful in trying to resolve the issue with the courier. He also cared enough to keep me updated to ensure I did receive my delivery. I would 100% recommend Diving Direct and will definitely be using them again in the future! Thanks.

Really great/fast service and the staff member I spoke to was very helpful and polite. Would highly recommend this site.

Lovely customer service
Lovely products
Fair price
Awesome People

Very easy to order and fast delivery

Great service all on time and as ordered

Fast delivery and really good prices.
Very excited to use the mask amd snorkel on holiday next week!

Great friendly family service - fully kitted out now for our snorkelling adventures!

I found Diving Direct online and made an order because they had what I was looking for at a price that was acceptable. I had no sooner placed the order when I received a call questioning my order as it included something that was not needed.

Needless to say, I cancelled that part of the order but the ongoing help and advice I was given made me wonder why I didn’t just call them before ordering online.

When the items arrived (which they did very quickly) they were well packaged and I am truly delighted not just with my purchase but the whole experience.

This is a company that knows their stuff and takes real pride in delivering a high quality service. My recommendation (other than to use them) is to give them a call if you have any questions, you will struggle to find more a more knowledgeable and helpful service.

After my parcel was left in an unsafe place and was stolen Chris immediately without question resent me another item in its place and ensuring it reached me in time before I go on holiday , Chris went above and beyond to ensure my satisfaction and his Communication to me was fantastic, so through no fault of his own he replaced my missing parcel at his own expense because dhl somehow decided it wasn’t there problem, thanks so much again Chris👍👍👍.

Quick delivery! And I really happy with my new equipment. Thanks

Just so easy from ordering to receiving the item. Brilliant.

After years of having inferior snorkelling kit, I found Diving Direct, Chris was very helpful via the live chat. I purchased the TUSA Visio Metalic Dry Snorkelling Set to use on holiday - definitely a good investment and an excellent purchase. Fast delivery and superb quality.

I don’t often leave reviews, but I couldn’t not this time!
I was recommended this company and although I expected good products, I had no idea of just how incredible their Customer service would be. I ordered 2 products andI called them to clarify the delivery date… I was advised that it might not actually be the best one for what I was looking although the mask I ordered for my husband was. He then took the time to go through a range of different products and the ones that may better suit me. He went as far as to switch out my order regardless of the Price being mildly different in my favour, together with making sure they would arrive in good time. I’ve rarely experienced such professional and kind Customer service as I did from the gentleman who was helping me yesterday. I will ensure that anything else I buy to do with scuba or diving, I will only use this store and I would advise anybody thinking about it, to do the same- Thank you so much!

The right product in stock delivered very quickly.

Good quality gear, reasonable pricing and quick delivery. Simple!