DiscreteHeat UK, Thermaskirt Anmeldelser 

We've had our Thermaskirt installed for the best part of 10 years, and I noticed some staining coming out of the side of a cover plate a couple of weeks ago. After taking the cover plate off, I realised a connection piece had either worked itself loose, or hadn't been quite connected properly. After enquiring about a repair service, Discrete Heat contacted me same day, were extremely helpful on the phone, explaining the process required to fix the issue and will be sending out some replacement parts. Absolute breath of fresh air!

Quick response in getting replacement part.

We have installed the Thermaskirt about 1.5 yrs ago.Service was excellent. This week we had a leak which was fixed efficiently by the team.great customer service.

We had Discrete Heat's skirting board heating installed throughout our upstairs in May of 2024. We did use a professional installer as we were also getting a heat pump installed at the same time which meant everything could be done VAT free.
The system has been installed for about 8 months now including some rather cold snaps in late 2024 and early 2025 (I think -5C was the coldest we saw). Our system is designed for a flow temperature of 45C @ -3C outside. Even during the coldest snaps, our flow temperature didn't raise above 42 (so slightly better than designed). The system is quiet, no creaking or anything. It's also very safe for our toddler - compared to having radiators with sharp corners for her to fall against.
Even the cats love it and you know it's on because they'll lean up against it.

I am writing this review to show my appreciation for Discreet Heat. I bought my system over eight years ago, and it has been a fantastic investment. When I encountered an issue with the thermostat, they replaced it with no hassle. Recently, the plastic on the lockshield valve cracked, which my heating engineer assured me was normal wear and tear. I contacted Discreet Heat today, and they are replacing it free of charge and will send it straight away, which is incredibly important because it is very cold at the moment. Over the years, I have experienced nothing but exemplary customer service from this company. Their commitment to their customers' satisfaction is truly commendable.

After 10 years with no issues got immediate reply to my initial email, part was replaced free of charge, couldn’t ask for better service.

I had a severe leak on my system,spoke to Elizabeth who contacted Carl who came immediately and fixed same issue very quickly.

DiscreteHeat helped us with an urgent project.
They are fast and professional. Greeting from Germany - Christoph

Found DH, Thermaskirt online when looking for options to get rid of the rad's in my newbuild where the developer gave no thought to where one might put a sofa or side unit. After lots of research I went for it, got a really good price I have to say as they were doing a promo at the time which they honored even after the deal had actually lapsed.

This was a DIY install... They sent everything I needed plus spares (There was one faulty tectite elbow which I had to replace as there wasn't a spare but it was only a quick trip to Screw Fix, no biggy) - I imagine they would have sent a repacement but I needed to get it finished and it was a sunday. I struggled a bit with the start of the install but once I understood what the manual was saying it started to go on the wall quickly. (I had an email back and forth [out of office hours] with Martin the MD and he was happy to take notes on what I found confusing and told me to send anything to their CS team so their teams could look at it and improve if possible) so that's pretty impressive in terms of CS and willingness to take onboard feedback. The install was straightforward, with the exception of the heated threshold but that was due to the hardness of the screed nothing to do with DH/TS. Just be prepared for that if you have a newbuild.

Having now lived with the system for several months I have to say I absolutely love it, I plan to put it in other rooms moving forwards. The heat delivery is really impressive especially when you're used to radiators that are hot next to them but it's cold on the other side of the room. TS heats the room so evenly.

If you're a competent DIYer it's something you'll be able to do yourself!! I can't recommend the system enough, it's a fantastic alternative to UFH and 100% better than traditional rads!!

This is the most elegant skirting board I could find. The assembly went without any problems. The power is not sufficient as the sole heating system in a poorly insulated house in northern Germany, but it reliably prevents mold growth behind cabinets.

A request for a spare part was answered quickly, the part was delivered without charge, but the delivery took far too long with over 4 months.

DiscreteHeat Thermaskirt are a fantastic company, great service and always there to help when you need it. I've had their Thermaskirt in my living room for the last 7 years, as I didn't want all the hassle of laying under floor heating and it's been a great alternative. The room is evenly heated and no radiators to work your furniture round or block. Now I need to extend it and Martin from the company has been super helpful answering all my queries on how to do this even at the weekend! Can't recommend this company enough, really pleased with the service.

We have the electric Thermaskirt upstairs and water based downstairs.

Never had an issue with it and gets the rooms up to temperature with no issues.

Really good aftercare service from Lauryn!

We have just bought a house that has skirting heating. The previous owner had died, so we had no idea what on earth this was but thankfully DiscreteHeat have been amazing and have helped to explain the setup. Thanks to their help, we now know that it's Thermaskirt Urban LT that we have fitted which is totally amazing! all heating should be like this. The lounge and dining room that have Thermaskirt are the warmest rooms in the house. We will certainly be looking at expanding the skirting heating throughout the rest of the house in the future.

Smart heating system
Highly recommend
Quick responding,great costumer service

Just installed 6.5m of Thermoskirt in kitchen and it has made a great difference temperature. The plumber seemed to have very few problems with the installation and the Tech Dept were very helpful and responsive to the few queries we had.

I have been extremely pleased with the customer support at discrete heat and can wholeheartedly recomend them and their thermaskirt solution. I've had thermaskirt for about 10 years now and have been very pleased, but wanted to replace the top gasket which was starting to yellow. The support team could not have been more helpful. A breath of fresh air!

Amazing communication and customer support from DiscreteHeat.
From the point of enquiry right thought to the after care the service has been amazing. I would not hesitate to recommend and use in the future if required.
Thanks for all your help Dean, much appreciated.

I have had Thermaskirt fitted at various stages over the last few years and I think my first system was fitted back in 2008! Following a ceiling leak we had repainted (badly) so my Thermaskirt top strip had taken a battering. I was also concerned about the heat levels in my kitchen as it is extremely poorly insulated. I contacted Discreteheat and they could not have been more supportive. They arranged for an engineer to come over to have a look at the heat levels and they discovered that the whole house needed to be balanced correctly. If only I had rang them sooner!! Every room is beautifully toasty and the top strip was replaced which makes the skirting look brand new. Absolutely delighted with the service and also that the engineer (Carl) went above and beyond to make sure all the other rooms were functioning well.
Great product, great team of people and a very happy customer. Thank you so much Discreteheat!!

This has to be the WORST heating solution ever and equally bad customer service. I have recently installed thermaskirt heating and its does not do its basic function of radiating heat, the old traditional radiators used to keep room warmer but this solution is absolutely useless. ... such a waste of money, time and effort. I STRONGLY recommend to stay away from any false promises from this company.

It now seems DiscreteHeat ThermaSkirt are completing disowning their responsibility by making false claim that we almade a mistake about company and product even when I provided them with specifc order number.

I have recently had reason to contact DiscreteHeat UK with a slight problem.
They have dealt with it quickly and efficiently and I am so impressed at the service I have received. I can not recommend them enough.
Thank you.